Shan P Hassan
shanhssn@gmail.com
+966 509209413, 592004915
KSA-Riyadh
IQAMA TRANSFERABLE/DRIVING LICENSE
Summary
As an IT Administrator with 6 years’ hands-on experience in aggressive IT environments, I’d like to utilize my skills for
the success of this company. Possessing a proven ability to administer and control the operation, configuration and
maintenance of computers, servers and network infrastructure based information systems. An excellent communicator
can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Job
skills gained throughout the career history include but not limited to the following:
Remote management of NOC, Datacenters and Server systems
Network Infrastructure Management – Medium sized (Firewall/Proxies, Switches, Routers)
Configure LAN, Management of network devices – Printers, NAS and Biometric systems
Server Management (Linux L3/Windows L2), Proactive monitoring of its services (Nagios)
Providing complete server solution and service configuration (Web Email FTP SQL DNS )
Raid management, OS installation via KVM console, Reverse DNS.
Technical support to end users of Server provider - Chat/Email portal
Server Migration, Domain and Account transfers
Generate, Configure and installation of SSL certificates, PCI compliance test
Sound knowledge of Webhosting concepts and techniques - cPanel, Parallels Plesk
Virtualization - OpenVZ, Xen, Hyper-V
Server Audit, Security scanning and Report
Server Tweak and Optimization of services like Apache, Mysql
Disaster Management, Backup systems
Investigate Hack/Spam/Phishing and Abuse
Upgrade/update software’s and vulnerability patches
Career History - Experience 6 Years
Dar Al-Kenani Co. Technical Consultant - Riyadh Olayah
Job Description: Providing IT solutions to meet the client requirements in an efficient
manner. Apart from that, I’m providing technical support and facility control management of
the systems such as CCTV/IP based surveillance cameras, network design, IP telephony and
ERP based softwares.
 Active Directory Domain Controller
 CCTV/Analog cameras
 Design and integration of networks, bio-metric systems and computer equipments
 IP telephony Solution provider - VOIP Asterisk server
 UNIX System Administration – Ubuntu, Debian and Solaris 10.x
Hashroot Technologies Pvt. Ltd ( 2012 - 2016)
-Senior Server Administrator, Hashroot Technologies Infopark Kakkanadu.
-Core member of Management team and Technical Manager since March 2015
Job Description: Completing daily and weekly staffing schedules according to expected business volumes.
Directing employees through their daily routines. Providing leadership to a team during a shift. Motivating staff to deliver
better results. Planning in detail for each shift. Monitoring staff performance during a shift and addressing any
shortcomings. Mentoring and training up new employees. Writing up shift reports. Responsible for all sales related
queries during the shift. Preparing orders so that they are ready to be purchased for the clients. Ensuring that quality
audits are completed to a high standard. Being involved in and contributing to team meetings.
Review articles from the junior staffs and maintain internal technical blogs.
 NOC/Datacenter management via remote access : IBM SoftLayer, iWeb, Dednow, Arvixe, Burstnet
 Handle multiple clients of different department : Dednow – VPS Management and Enzu Abuse department
 Working in a Server Stability Department of US client Arvixe.com around one year (Escalated issues from Support
Team)
 Troubleshooting the server vulnerable activities like spamming, hack and abuse activities are undergoing on the
server especially in Linux based machines.
 Server restoration and transferring of accounts between servers.
 Crash recovery of InnoDB database storage engine
 IP blacklist issues, apply patches to OS and system vulnerability issues.
 Windows 2008/2012 server with Website Panel issues. (HMail, Bind, FileZillaFTP, IIS)
 LVM Setup, RAID recovery and management
 Knowledge in OpenNebula cloud, Amazon Web Services, VMWare
Syntrio Technologies Pvt Limited (Cliff support) Junior system/server administrator for more than 1 year, Cliff
support Trivandrum. (2011-2012)
Job Description: Worked in a Shared team to provide unparalleled outsourced technical support solutions to the web
hosting companies. Also, we manage thousands of servers around the globe. Being 6 months experience, I promoted as a
Dedicated server administrator : COMPILA.COM – UK
 24*7 WebHosting Technical support
 Domain Management
 WHM/cPanel, webMin, Directadmin control panels
 Server monitoring – Nagios server configurations
 Generate weekly server audit reports with guidelines to clients for enhancing the server reliability
 DNS, Apache, Exim, Mysql, Ftp, SSH, Cron tabs, IPtables firewall
 Performance Tuning
 Proxy Server Setup : PPTP and OpenVPN
 Media Server Setup : FFMPeg, Red5
 Security hardening and Scanning of servers.
 Initial server setup – IP configurations, Name server setup, Service installations.
 cPanel DNS clustering, Cloud Linux environments
 Virtualization : OpenVZ, Virtuzzo, Xen and control panels Parallels Virtuzzo panel, SolusVM panel
 Migration assistance : Server and Account level
 System Documentation and Knowledge distribution via internal KnowledgeBase
 Kernel compilation
Projects:
 Remote Mysql setup
 Server Migration from one NOC to another without downtime
 Citrix Xen server BIOS upgrade
 Recovery of Root password and HardDisk crash recovery
 Backup configuration – R1soft server, Vembu Storage grid
 Virtualization and configuration of SolusVM panels.
Reubro International Asst. Network Administrator of Reubro International, Ernakulam (2009 -2010)
Job Description: Worked in a network department which provides support for the developer team based on their
network requests. We should be responsible for maintaining the integrity of network infrastructure as well as the systems
to ensure the business continuity of a software development company.
 Assembling and Disassembling of Systems
 Internal server management : Windows 2008, CentOS 5.x, Ubuntu
 OS installation – Windows/Linux client and server editions.
 Proxy firewall management (Wingate, Squid), Layer-2 switches and Wi-fi Router.
 Crimp network cable and terminate with an RJ45 connector.
 Domain management – Godaddy, Enom etc..
 Managing client’s server via remote access : Software installation, cPanel Management, Backup systems
 IPV-4 Sub netting, gateway, subnet mask.
Projects:
 Install Windows 2008 server edition; configure Active directory domain controller and integrate all the
host client machines in it.
 Create LAMP/XAMPP web service solution stacks (Linux Apache Mysql PHP)
 Symantec Norton Enterprise Antivirus Software and it’s agent configuration.
 Change the entire network IP address configuration and set up OpenFire internal chat system.
 Configure LINUX based internal LAMP, XAMPP servers (Linux Apache Mysql PHP )
 Build a Hackintosh system for an iPhone developer.
TECHNICAL SKILLS
Server Management:
• Web Servers - Apache 1.3.x/2.x, (expertise in apache modules: mod_evasive, mod_security, mod_rewrite)
• Mail - SMTP, POP, IMAP, Sendmail, Exim.
• Kernel compilation: 2.2, 2.4 and 2.6.
• Admin Tools - mytop, vmstat, iostat, top, traceroute, ping, sar, ntop, memcheck
• Backup - tar, cpio, dump
• Security Protocols/Services/Tools - SSH, SSL, IPtables
• Exposure in LVM and RAID in LINUX
• Crash Recovery of file systems - Using fsck , virtualization technologies
WINDOWS : HMail, MSsql, PHP, Mysql, FileZilla FTP server
Database Administration: MySQL 4.x/5.x
Networking Skills : TCP/IP, IP Sub-netting, NFS, NIS, Telnet, FTP, DNS, DHCP, netstat, xinetd.
Security Management
• Iptables, Ipchains • APF and CSF • Rkhunter, chrootkit • Scan and harden /tmp
• Inetd hardening • Brute Force Detection software (APF+BFD, CSF+LFD)
• MySQL Tweaking • Host.conf & Sysctl Hardening • PHP Hardening
• Mod_security apache module with latest custom rules • Mailman • ClamAV
• Exim Dictionary Attack ACL • Setup RBL integrated with major Spam databases • Port scanners: nmap
Personal Details
Shan P Hassan, Padinjarechalil (H), Mudavoor PO, Vazhappilly, Muvattupuzha, India, PIN : 686669
DOB : 19/Feb/1988, PASSPORT NUMBER : H5703730.
Qualification/Certifications
Educational Exposure
Course Board/ University Institution Class With
Percentage
Year of
Passing
CCNA + RHCE
+MCITP
Zoom Technologies, Hyderabad (Course
completed)
2011
Btech Computer
Science
M G University Ilahia College of Engineering
and Technology
First Class 2009
HSE HSE Board, Kerala T.T.V.H.S.S Muvattupuzha First Class(79%) 2003-2005
S.S.L.C Board exam, Kerala T.T.V.H.S.S First Class (72%) 2002-2003
References
Sandeep Anand
General Manager @ Hashroot Technologies
+91 98959 81744
Sameer M Sainudeen
Technical Sales Manager @ DAK Co.
+966 58290 8672
PLACE : KINGDOM OF SAUDI ARABIA SHAN. P. HASSAN

shan2016_ot_cv

  • 1.
    Shan P Hassan shanhssn@gmail.com +966509209413, 592004915 KSA-Riyadh IQAMA TRANSFERABLE/DRIVING LICENSE Summary As an IT Administrator with 6 years’ hands-on experience in aggressive IT environments, I’d like to utilize my skills for the success of this company. Possessing a proven ability to administer and control the operation, configuration and maintenance of computers, servers and network infrastructure based information systems. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Job skills gained throughout the career history include but not limited to the following: Remote management of NOC, Datacenters and Server systems Network Infrastructure Management – Medium sized (Firewall/Proxies, Switches, Routers) Configure LAN, Management of network devices – Printers, NAS and Biometric systems Server Management (Linux L3/Windows L2), Proactive monitoring of its services (Nagios) Providing complete server solution and service configuration (Web Email FTP SQL DNS ) Raid management, OS installation via KVM console, Reverse DNS. Technical support to end users of Server provider - Chat/Email portal Server Migration, Domain and Account transfers Generate, Configure and installation of SSL certificates, PCI compliance test Sound knowledge of Webhosting concepts and techniques - cPanel, Parallels Plesk Virtualization - OpenVZ, Xen, Hyper-V Server Audit, Security scanning and Report Server Tweak and Optimization of services like Apache, Mysql Disaster Management, Backup systems Investigate Hack/Spam/Phishing and Abuse Upgrade/update software’s and vulnerability patches Career History - Experience 6 Years Dar Al-Kenani Co. Technical Consultant - Riyadh Olayah Job Description: Providing IT solutions to meet the client requirements in an efficient manner. Apart from that, I’m providing technical support and facility control management of the systems such as CCTV/IP based surveillance cameras, network design, IP telephony and ERP based softwares.  Active Directory Domain Controller  CCTV/Analog cameras  Design and integration of networks, bio-metric systems and computer equipments  IP telephony Solution provider - VOIP Asterisk server  UNIX System Administration – Ubuntu, Debian and Solaris 10.x Hashroot Technologies Pvt. Ltd ( 2012 - 2016) -Senior Server Administrator, Hashroot Technologies Infopark Kakkanadu. -Core member of Management team and Technical Manager since March 2015 Job Description: Completing daily and weekly staffing schedules according to expected business volumes. Directing employees through their daily routines. Providing leadership to a team during a shift. Motivating staff to deliver better results. Planning in detail for each shift. Monitoring staff performance during a shift and addressing any shortcomings. Mentoring and training up new employees. Writing up shift reports. Responsible for all sales related queries during the shift. Preparing orders so that they are ready to be purchased for the clients. Ensuring that quality audits are completed to a high standard. Being involved in and contributing to team meetings. Review articles from the junior staffs and maintain internal technical blogs.  NOC/Datacenter management via remote access : IBM SoftLayer, iWeb, Dednow, Arvixe, Burstnet
  • 2.
     Handle multipleclients of different department : Dednow – VPS Management and Enzu Abuse department  Working in a Server Stability Department of US client Arvixe.com around one year (Escalated issues from Support Team)  Troubleshooting the server vulnerable activities like spamming, hack and abuse activities are undergoing on the server especially in Linux based machines.  Server restoration and transferring of accounts between servers.  Crash recovery of InnoDB database storage engine  IP blacklist issues, apply patches to OS and system vulnerability issues.  Windows 2008/2012 server with Website Panel issues. (HMail, Bind, FileZillaFTP, IIS)  LVM Setup, RAID recovery and management  Knowledge in OpenNebula cloud, Amazon Web Services, VMWare Syntrio Technologies Pvt Limited (Cliff support) Junior system/server administrator for more than 1 year, Cliff support Trivandrum. (2011-2012) Job Description: Worked in a Shared team to provide unparalleled outsourced technical support solutions to the web hosting companies. Also, we manage thousands of servers around the globe. Being 6 months experience, I promoted as a Dedicated server administrator : COMPILA.COM – UK  24*7 WebHosting Technical support  Domain Management  WHM/cPanel, webMin, Directadmin control panels  Server monitoring – Nagios server configurations  Generate weekly server audit reports with guidelines to clients for enhancing the server reliability  DNS, Apache, Exim, Mysql, Ftp, SSH, Cron tabs, IPtables firewall  Performance Tuning  Proxy Server Setup : PPTP and OpenVPN  Media Server Setup : FFMPeg, Red5  Security hardening and Scanning of servers.  Initial server setup – IP configurations, Name server setup, Service installations.  cPanel DNS clustering, Cloud Linux environments  Virtualization : OpenVZ, Virtuzzo, Xen and control panels Parallels Virtuzzo panel, SolusVM panel  Migration assistance : Server and Account level  System Documentation and Knowledge distribution via internal KnowledgeBase  Kernel compilation Projects:  Remote Mysql setup  Server Migration from one NOC to another without downtime  Citrix Xen server BIOS upgrade  Recovery of Root password and HardDisk crash recovery  Backup configuration – R1soft server, Vembu Storage grid  Virtualization and configuration of SolusVM panels. Reubro International Asst. Network Administrator of Reubro International, Ernakulam (2009 -2010) Job Description: Worked in a network department which provides support for the developer team based on their network requests. We should be responsible for maintaining the integrity of network infrastructure as well as the systems to ensure the business continuity of a software development company.  Assembling and Disassembling of Systems  Internal server management : Windows 2008, CentOS 5.x, Ubuntu  OS installation – Windows/Linux client and server editions.  Proxy firewall management (Wingate, Squid), Layer-2 switches and Wi-fi Router.  Crimp network cable and terminate with an RJ45 connector.  Domain management – Godaddy, Enom etc..  Managing client’s server via remote access : Software installation, cPanel Management, Backup systems  IPV-4 Sub netting, gateway, subnet mask.
  • 3.
    Projects:  Install Windows2008 server edition; configure Active directory domain controller and integrate all the host client machines in it.  Create LAMP/XAMPP web service solution stacks (Linux Apache Mysql PHP)  Symantec Norton Enterprise Antivirus Software and it’s agent configuration.  Change the entire network IP address configuration and set up OpenFire internal chat system.  Configure LINUX based internal LAMP, XAMPP servers (Linux Apache Mysql PHP )  Build a Hackintosh system for an iPhone developer. TECHNICAL SKILLS Server Management: • Web Servers - Apache 1.3.x/2.x, (expertise in apache modules: mod_evasive, mod_security, mod_rewrite) • Mail - SMTP, POP, IMAP, Sendmail, Exim. • Kernel compilation: 2.2, 2.4 and 2.6. • Admin Tools - mytop, vmstat, iostat, top, traceroute, ping, sar, ntop, memcheck • Backup - tar, cpio, dump • Security Protocols/Services/Tools - SSH, SSL, IPtables • Exposure in LVM and RAID in LINUX • Crash Recovery of file systems - Using fsck , virtualization technologies WINDOWS : HMail, MSsql, PHP, Mysql, FileZilla FTP server Database Administration: MySQL 4.x/5.x Networking Skills : TCP/IP, IP Sub-netting, NFS, NIS, Telnet, FTP, DNS, DHCP, netstat, xinetd. Security Management • Iptables, Ipchains • APF and CSF • Rkhunter, chrootkit • Scan and harden /tmp • Inetd hardening • Brute Force Detection software (APF+BFD, CSF+LFD) • MySQL Tweaking • Host.conf & Sysctl Hardening • PHP Hardening • Mod_security apache module with latest custom rules • Mailman • ClamAV • Exim Dictionary Attack ACL • Setup RBL integrated with major Spam databases • Port scanners: nmap Personal Details Shan P Hassan, Padinjarechalil (H), Mudavoor PO, Vazhappilly, Muvattupuzha, India, PIN : 686669 DOB : 19/Feb/1988, PASSPORT NUMBER : H5703730. Qualification/Certifications Educational Exposure Course Board/ University Institution Class With Percentage Year of Passing CCNA + RHCE +MCITP Zoom Technologies, Hyderabad (Course completed) 2011 Btech Computer Science M G University Ilahia College of Engineering and Technology First Class 2009 HSE HSE Board, Kerala T.T.V.H.S.S Muvattupuzha First Class(79%) 2003-2005 S.S.L.C Board exam, Kerala T.T.V.H.S.S First Class (72%) 2002-2003 References Sandeep Anand General Manager @ Hashroot Technologies +91 98959 81744 Sameer M Sainudeen Technical Sales Manager @ DAK Co. +966 58290 8672 PLACE : KINGDOM OF SAUDI ARABIA SHAN. P. HASSAN