Mitchell Holder is seeking a position that allows him to utilize his business skills and passion for customer service. He has a Bachelor's degree in Communication from the University of Arkansas with a minor in Marketing. His previous work experience includes retail and customer service roles where he increased sales through product promotions and established customer loyalty. Holder also has leadership experience from his involvement in community service organizations and intramural sports teams.

1. Mitchell Holder
mholder@uark.edu • (314) 223- 4008 • 231 E Prospect. St. Fayetteville, AR 72701
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PROFILE
The core of my business self has been compiled through my previous work experience. The lessons I have
learned along with my values and unique talent makes me the asset to have for your company. As a person who
takes passion in their work, I aim to establish customer confidence and provide the customer an experience of a
lifetime. Through this process I entail to increase sales through product promotion and strengthening customer
return rate.
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EDUCATION
Bachelor of Arts and Sciences – Communication May 2016
University of Arkansas
Minor: Marketing
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EMPLOYMENT EXPERIENCE
B&B Theaters. Wildwood, MO
Sales Associate/ Bar back October 2010 – August 2012
• Established customer loyalty and relations by networking with professional colleagues
• Introduced new product lines resulting in increased sales
• Assisted Bar Manager in food preparation, bar duties while maintaining immaculate work station
!Hidden Valley Ski. Wildwood, MO
Ticket Sales, Rental Serviceman December 2009 – March 2011
• Led training program and proper rental etiquette procedure for new employees
• Marketed ski and rental promotions to increase sales throughout the rental division
• Coordinated group ski packages with various groups from within and around the community
!Campus Bookstore. Fayetteville, AR
Store Associate August 2015 – March 2016
• Organized and managed inventory to ensure efficiency
• Setting up merchandise and promotions on the sales floor to increase sales
• Effectively and accurately process customer checkout—maintain and balanced accurately cash drawer
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LEADERSHIP & INVOLVEMENT
Volunteer community service time with Red Cross
Collaborated with American Heart Association’s Blood Drive July 2012
Logged over one hundred fifty hours of community service while attending the U of A August 2016
Held a day long team building workshop with professional colleagues at the U of A February 2015
Volunteered for Spring Day of Service 2016 cleaning up Mt. Sequoyah Church Group April 2016
Dedicated Ice Hockey player for 10+ years
Intramural Sports Team member for Softball, Volleyball, Soccer
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HONORS AND AWARDS
Maintained membership in the Renaissance GPA Program for 3 years May 2011
Active member of Lambda Chi Alpha’s Gamma Chi Zeta chapter at the U of A March 2012
Member of the The National Honor Society April 2016
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SKILLS
Proficient in Word, Excel, PowerPoint, File-sharing, Google Docs
6 years+ proficient money handling
Acclimated with Advanced POS system
Excellent customer service skills
References available upon request