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Resume for Portfolio
- 1. Victoria White 423Burloak Drive • Oakville, ON L6L 6W8 • (905)-483-1778 • whitev@sheridancollege.ca Objective Seeking a part time field placement position, in the Tourism & Travel industry which would make use of proven abilities in advanced knowledge of Global Distribution Systems, Strong team player and leadership skills, Delivering knowledgable customer service to clients. Highlights Of Qualifications • Over 4 years of experience directly working with customers in the service and hospitality industry • Soon to complete a Tourism and Travel Diploma from Sheridan Institute of Technology & Advanced Learning ( April 2015) • Experienced in: Twitter, Facebook, and Wordpress • Exceptional at presenting ideas in creative form • Able to efficiently complete more than one task at a time • Ability to communicate well with customers as well as co-workers • Developed strong leadership skills by participating in group projects • Organized, strong team member, motivated, cooperative, and committed • Computer skills: Apollo, Microsoft Powerpoint, Microsoft Word, Adobe Photoshop • Language: English Awards and Special Achievements • Ontario Scholar Award High School Diploma (2011) • Burlington Scholar at Rober Bateman Highschool (2008-2011) • Team captain of high school soccer team (2009-2011) • Year book committee member (2010-2011) • Year book photographer (2009-2011) • TICO certification (2014) • Marriott Excellence (2014) Education Sheridan College, Trafalgar Campus, Oakville Ontario, for Travel and Tourism expected graduate of April, 2015 Volunteer Experience Children's Soccer Coaching, Oakville (2009-2010) Autism Society Halton event volunteer (2008-2010) Burlington Student Theatre event volunteer (2007-2009) Our Ponderosa children's day camp (2010) Our Ponderosa children's activities (2010) Robert Bateman High School Environmental Club (2009-2011)
- 2. Related Work Experience Milestones Oakville Hostess May 2010- September 2012 • Greeting and seating guests with warm hospitality • Serving food and non- alcoholic beverages to guests • Taking in house reservations while still serving guests • Maintained cleanliness of hostess stand • Assembling and cleaning menus up to standard • Maintaining overall cleanliness of tables, and utensils GUESS Factory Oakville Sales Associate June 2012- February 2014 • Personal style consultant • Opening and closing duties at the store • Cleaning and maintaining the work environment • Processing all transactions on the register and counting cash • Very fast paced environment, relying heavily on multitasking and speed Philthy McNasty's Sports Bar & Grill Oakville Waitress May 2014- August 2014 • Opening and closing duties at the restaurant • Cleaning and maintaining the work environment • Very fast paced environment, relying heavily on multitasking and speed • Relay orders to the kitchen and ensure accuracy and speed of order • Deliver orders to customers after ensuring the quality and quantity of food • Assist guests in ordering decisions by providing information on menu items • Serve beverages as requested The 3 Brewer's Oakville Waitress August 2014- Current • Check guests identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages • Write guests food orders on order slips, enter orders into computers for transmittal to kitchen staff • Check with customers to ensure that they are enjoying their meals and take action to correct any problems • Serve food and/or beverages to guests; prepare and serve specialty dishes at tables as required • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning • Prepare tables for meals, including setting up items such as linens, silverware, and glassware • Describe how the restaurant brews all the beer that is served and recommend Beer to customers • Provide outstanding service and displaying a positive attitude References Available Upon Request