The document is a resume for Hayley James highlighting her education and experience in the hospitality and events industry. It includes details such as degrees earned in conventions/meetings management and global wine/tourism, 7 years of customer service experience, proficient technology skills, and experience planning and coordinating various events through volunteer and paid positions.

1. • Conventions and Meetings Management (3 credits earned)
• Global Wine and Tourism (3 credits earned)
• 7 years of Customer Service
• 3 years of Catering experience
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Access)
• Social Media (Facebook, Twitter, Instagram and Other Media
Outlets
Hayley James 2910 Troy Rd• Wylie, Texas 75098 •
469 230 9308 • hbjames@uark.edu
Skills:
• Budget spreadsheets, Production schedules, BEO, EventsPro
• QuickBooks
• 7 years of Promoting, Marketing, and Advertising
• 7 years of Sales Representative
Education
University of Arkansas, Dale Bumpers College of Agricultural, Food and Life Sciences Fayetteville, Arkansas
Bachelor of Science in Food, Human Nutrition and Hospitality Expected December 2017
Concentration: Hospitality and Restaurant Management
International College of Management in Sydney Sydney, NSW, Australia
ISA Studied Abroad Program December 2015
• Introduction to the Event Industry (3 credits earned)
• Operations and Logistics of Events (3 credits earned)
Hospitality and Event Experience
KFB Events Springdale, Arkansas
Volunteer Event Coordinator Summer 2016
• Helped set up events in the NW Arkansas area ( Horses For Healing, Total Wine, Weddings)
• Worked at multiple venues (Walton Arts Center, Crystal Bridges Museum, Chapels)
• Assisted with administrative tasks such as pulling inventory from back of the house, providing décor and props for the event and
restocking inventory
• Bump in and Bump Out of events
The Jones Center Big Event by Walmart and Tyson Springdale, Arkansas
Volunteer as Boutique/Décor Team and Server October 2014 & October 2016
• Helped set up the event week in advance of the big event
• Responsible for boutique set up and of décor in general to the event
• When a server at the event I served the guest by bringing and taking plates, refilling glasses and providing the customers with their
needs
JJ’s Grill Fayetteville, Arkansas
Sever and Catered August 2014 – January 2015
• Delivered and served food for catering the University of Arkansas and Fayetteville High School football team and coaches
• Modeled and served
Cityblends Healthy Café Rowlett, Texas
Sales Representative June 2010 – August 2013
• Attended the Arnold Classic in Columbus, Ohio for a work event and represented the company at the convention
• Demonstrated excellent customer service by building relationships that lead to repeat customers
• Worked 10-15 hours weekly while attending high school
• Coordinated catering events and promotions at local gyms
• Received monetary promotion within a year of working
• Sold the products, promoted and advertised the company
• Ordered merchandise and maintained inventory
• Created window displays featuring new products
• Helped on the front line (cashier, sales) and the back line (cooked, cleaned)
Promotion and Advertising Experience
BeatBox Beverages Dallas, Texas and Fayetteville, Arkansas
Brand Ambassador and Tasting Representative February 2016 – August 2016
•Company featured on Shark Tank with investor Mark Cuban
•Received two bonus promotions for exceeding sales goal
•Engaged in promoting, advertising, and marketing via social media
•Responsible for set up for events and tear down after events
•Hosted and attended events in Dallas and Fayetteville promoting and selling products to customers
Suck it Up Energy Shots Dallas, Texas
Promoter Summer 2015
•Worked along side former NFL linebacker and College Hall of Fame, Dexter Coakley who is part owner of the company
•Engaged in promotions, managing, and advertising the product via social media (Instagram and Facebook) and flyers

2. •Attended local events in DFW area promoting the product
Organization Involvement and Community Service
• Alpha Omicron Pi Sorority at University of Arkansas August 2013 – January
2015
• Lake Pointe Church Vacation Bible School Leader Summers of 2010 – 2015
• Animal Shelter Volunteer August 2013 – December
2013
• Hospitality Club August 2013 – August
2015
• Gexa Energy Pavilion Concert Venue Volunteer May 2014 – September 2015
• 500 Industry Hours towards Hospitality