Nicole Abrams is a student at the University of Minnesota expected to graduate in August 2016 with a Bachelor of Arts in Strategic Communication and a minor in Business Management. She has experience as a server and special events supervisor, demonstrating strong customer service, leadership, and planning skills. Her resume highlights academic honors including Dean's List recognition and scholarships.

1. Nicole Abrams
410 5th Street Northeast, Minneapolis, MN 55414
Phone: (612) 940-7604 E-Mail: abram238@umn.edu
Education
University of Minnesota – Twin Cities Minneapolis, Minnesota
Anticipated graduation: August 2016
Bachelor of Arts, Strategic Communication
Minor in Business Management
Dean’s List: Fall 2014, Spring 2015
GPA: 3.245
University of Wisconsin - LaCrosse LaCrosse, Wisconsin
September 2012 to May 2014
Bachelor of Arts, Marketing
Dean’s List: Fall 2012,Spring 2013
Inclusive Excellence Scholarship Program: Jan. 2013 to May 2013
Eagle Mentoring Program: Sept. 2013 to May 2014
Multicultural Scholarship Award: Sept. 2012 to May 2014
Experience
Server, 50’s Grill – Brooklyn Center, MN Aug. 2010 to Current
 Manage an average of 8 tables per shift, using interpersonal skills to ensure customer satisfaction through
prompt, cordial service
 Operate computerized cash register system
Special Events Supervisor, Eagle Recreational Center – LaCrosse, WI May 2013 to June 2014
 Planning and supervising on campus events for students
 Bringing together and supervising volunteers for events
 Customer service duties at Recreational Center front desk
 Operate computerized cash register system
 Performing office work including managing daily emails, answering phones, creating event documents,
social media posts and websites
 Member of Student Advisory Council, which entails working with other co-workers and peers to create a
better work environment for staff, creating and implementing new policies, and organizing weekly meetings
Skills
 Performed customer service duties in a fast-pace
restaurant atmosphere in a professional and
courteous manner
 Interacted and worked with very diverse groups
of people
 Planned and supervised of events on a college
campus, requiring extensive leadership skills
 Enjoyed working on a diverse team to organize
events
 Skilled in multi-tasking, working on multiple
projects in a short time frame
 Strong writing skills
 Extremely driven, working multiple jobs at once
while attending school full time.