MELISSA GROSS
5548 Sweet Gum Drive | Memphis, TN 38134 | 901-828-6858
magross335@gmail.com
EDUCATION
Masters of Science Expected: May 2016
University of Memphis
• Clinical Mental Health Counseling
Bachelor of Arts, Honors May 2013
University of Memphis
• Psychology Major, 3.6 GPA
• Honors Thesis:​Adjustment to College Among Active Duty vs. Military Veteran
Students
LICENSES & CERTIFICATIONS
● National Certified Counselor (NCC) - Passing score; awaiting degree conferral
RELEVANT JOB EXPERIENCE
Exchange Club Family Center – Internship AUG 2015 – DEC 2015
● Participated in weekly staff meetings for individual cases and groups
● Carried a small individual and play therapy client caseload of adults and children
(2-5 clients)
● Participated in weekly group supervision and play therapy supervision
● Lead domestic violence support groups of two to ten children (ages 7-15) and
created activities for group
● Completed intake reports, progress notes, and treatment summaries
Graduate Assistant – Montessori Classroom AUG 2013 to DEC 2013
Barbara K. Lipman Early Childhood School and Research Institute
● Assisted classroom teacher with daily classroom functions; took over class when
teacher was absent
● Provided Montessori lessons to a classroom of 12 students
● Managed four undergraduate student workers to complete all classroom tasks
Student Researcher JAN 2012 – MAY 2013
Naval Personnel Research, Studies, and Technology
●Prepared briefs and presentations to communicate research results to Navy
leadership
Melissa Gross, page 2
●Created and managed surveys and survey databases through GoogleDocs, SPSS and
Microsoft Excel
●Worked closely with co-workers and supervisors, and managed independent
projects
Undergraduate Research Assistant, Emotive Computing Lab AUG 2010 – MAY 2011
University of Memphis, Institute for Intelligent Systems
● Lead participants through experiment protocols of briefing, signing paperwork,
moving through hour-long experiment, and debriefing
● Collected, managed, and coded data in Excel and SPSS to process data
● Recognized and troubleshot experiment malfunctions
● Attended weekly lab meetings; worked with other students and professors
TEACHING EXPERIENCE 
AUG 2010 FNE: English Camp for German Youth, ​Königswinter, Germany
 
   ∙​​Taught English and music to German youth (1​st​
-9​th​
grade)
 
JUN 2010 Kodiak Youth Leadership Course, ​Boy Scouts of America
   ∙​​Volunteer leader for multiple weekend youth leadership course
 
JUL 2009; 2010 National Youth Leadership Training Course, ​Boy Scouts of America
 
   ∙​​Assistant Senior Patrol Leader, Programs; Staff Member and Patrol
Guide
   ∙​​Taught leadership and personal development workshops 
 
MAY 2009-JUN 2009 Kia Kima Summer Camp, ​Boy Scouts of America
 
    ∙​​Troop guide to groups of 10+ scouts and adults; ensured troop had
everything they needed and answered all questions
    ∙​​Climbing and COPE instructor for youth (1​st​
-12​th​
grade) and adults
 
AUG 2007; 2010 Woodbadge Adult Training Course, ​Boy Scouts of America
 
    ∙​​Youth instructor (volunteer)
    ∙​​Taught Leave No Trace (environmental awareness/conservation)
JUN 2006-2010 Cub Scout Day Camp, ​Boy Scouts of America
     ∙​Volunteered as an instructor for Sports and Crafts to 1​st​
-6​th​
grade
scouts
     ∙​​Managed breaks, lunch times, and snack times
     ∙​​Taught Leave No Trace interactive workshop 
Melissa Gross, page 3
 
VOLUNTEER EXPERIENCE
DEC 2015 Exchange Club Family Center
● Volunteer counselor
AUG 2012-MAY 2013 Wooddale Middle School Mentoring Program,
● Emerging Leaders Scholarship Senior Project
AUG 2010-MAY 2011 Psychology Honors Student Advisory Council
● Junior Class Representative
AUG 2010-MAY 2011 Psychology Undergraduate Curriculum Committee
JUL 2010 Bund der Pfadfinderinnen und Pfadfinder (BdP): Boy Scouts
of Germany
● Konigswinter, Germany
● Assistant camp counselor at week-long scout camp
ORGANIZATIONAL MEMBERSHIPS
● Psi Chi International Honors Society 
● Alpha Lambda Delta Honors Society 
● Chi Sigma Iota 
PUBLICATIONS & PAPERS
● Strain, A., D’Mello, S. K., & ​Gross, M​. (2012). How Do Learners Regulate their
Emotions? In S. Cerri, W. Clancey, G. Papadourakis, & K. Panourgia (Eds.)
Proceedings of the 11th International Conference on Intelligent Tutoring Systems
(pp. 618-619). Berlin Heidelberg: Springer-Verlag.
● Lehman, B. A., D'Mello, S. K., Strain, A., ​Gross, M​., Dobbins, A., Wallace, P., Millis, K., &
Graesser, A. C. (2011). Inducing and tracking confusion with contradictions during
critical thinking and scientific reasoning. In G. Biswas, S. Bull, J. Kay, & A. Mitrovic
(Eds.), Proceedings of 15th International Conference on Artificial Intelligence in
Education (pp. 171-178). Berlin: Springer-Verlag. ​[Received Best Paper Award]
● Lehman, B. A., D'Mello, S. K., Strain, A., Mills, C., ​Gross, M​., Dobbins, A., Wallace, P.,
Millis, K., & Graesser, A. C. (in review). Inducing and tracking confusion with
contradictions during complex learning. International Journal of Artificial
Intelligence in Education: Special Issue - Best of AIED 2011.

ResumeGrossM2015.docx

  • 1.
    MELISSA GROSS 5548 SweetGum Drive | Memphis, TN 38134 | 901-828-6858 magross335@gmail.com EDUCATION Masters of Science Expected: May 2016 University of Memphis • Clinical Mental Health Counseling Bachelor of Arts, Honors May 2013 University of Memphis • Psychology Major, 3.6 GPA • Honors Thesis:​Adjustment to College Among Active Duty vs. Military Veteran Students LICENSES & CERTIFICATIONS ● National Certified Counselor (NCC) - Passing score; awaiting degree conferral RELEVANT JOB EXPERIENCE Exchange Club Family Center – Internship AUG 2015 – DEC 2015 ● Participated in weekly staff meetings for individual cases and groups ● Carried a small individual and play therapy client caseload of adults and children (2-5 clients) ● Participated in weekly group supervision and play therapy supervision ● Lead domestic violence support groups of two to ten children (ages 7-15) and created activities for group ● Completed intake reports, progress notes, and treatment summaries Graduate Assistant – Montessori Classroom AUG 2013 to DEC 2013 Barbara K. Lipman Early Childhood School and Research Institute ● Assisted classroom teacher with daily classroom functions; took over class when teacher was absent ● Provided Montessori lessons to a classroom of 12 students ● Managed four undergraduate student workers to complete all classroom tasks Student Researcher JAN 2012 – MAY 2013 Naval Personnel Research, Studies, and Technology ●Prepared briefs and presentations to communicate research results to Navy leadership
  • 2.
    Melissa Gross, page2 ●Created and managed surveys and survey databases through GoogleDocs, SPSS and Microsoft Excel ●Worked closely with co-workers and supervisors, and managed independent projects Undergraduate Research Assistant, Emotive Computing Lab AUG 2010 – MAY 2011 University of Memphis, Institute for Intelligent Systems ● Lead participants through experiment protocols of briefing, signing paperwork, moving through hour-long experiment, and debriefing ● Collected, managed, and coded data in Excel and SPSS to process data ● Recognized and troubleshot experiment malfunctions ● Attended weekly lab meetings; worked with other students and professors TEACHING EXPERIENCE  AUG 2010 FNE: English Camp for German Youth, ​Königswinter, Germany      ∙​​Taught English and music to German youth (1​st​ -9​th​ grade)   JUN 2010 Kodiak Youth Leadership Course, ​Boy Scouts of America    ∙​​Volunteer leader for multiple weekend youth leadership course   JUL 2009; 2010 National Youth Leadership Training Course, ​Boy Scouts of America      ∙​​Assistant Senior Patrol Leader, Programs; Staff Member and Patrol Guide    ∙​​Taught leadership and personal development workshops    MAY 2009-JUN 2009 Kia Kima Summer Camp, ​Boy Scouts of America       ∙​​Troop guide to groups of 10+ scouts and adults; ensured troop had everything they needed and answered all questions     ∙​​Climbing and COPE instructor for youth (1​st​ -12​th​ grade) and adults   AUG 2007; 2010 Woodbadge Adult Training Course, ​Boy Scouts of America       ∙​​Youth instructor (volunteer)     ∙​​Taught Leave No Trace (environmental awareness/conservation) JUN 2006-2010 Cub Scout Day Camp, ​Boy Scouts of America      ∙​Volunteered as an instructor for Sports and Crafts to 1​st​ -6​th​ grade scouts      ∙​​Managed breaks, lunch times, and snack times      ∙​​Taught Leave No Trace interactive workshop 
  • 3.
    Melissa Gross, page3   VOLUNTEER EXPERIENCE DEC 2015 Exchange Club Family Center ● Volunteer counselor AUG 2012-MAY 2013 Wooddale Middle School Mentoring Program, ● Emerging Leaders Scholarship Senior Project AUG 2010-MAY 2011 Psychology Honors Student Advisory Council ● Junior Class Representative AUG 2010-MAY 2011 Psychology Undergraduate Curriculum Committee JUL 2010 Bund der Pfadfinderinnen und Pfadfinder (BdP): Boy Scouts of Germany ● Konigswinter, Germany ● Assistant camp counselor at week-long scout camp ORGANIZATIONAL MEMBERSHIPS ● Psi Chi International Honors Society  ● Alpha Lambda Delta Honors Society  ● Chi Sigma Iota  PUBLICATIONS & PAPERS ● Strain, A., D’Mello, S. K., & ​Gross, M​. (2012). How Do Learners Regulate their Emotions? In S. Cerri, W. Clancey, G. Papadourakis, & K. Panourgia (Eds.) Proceedings of the 11th International Conference on Intelligent Tutoring Systems (pp. 618-619). Berlin Heidelberg: Springer-Verlag. ● Lehman, B. A., D'Mello, S. K., Strain, A., ​Gross, M​., Dobbins, A., Wallace, P., Millis, K., & Graesser, A. C. (2011). Inducing and tracking confusion with contradictions during critical thinking and scientific reasoning. In G. Biswas, S. Bull, J. Kay, & A. Mitrovic (Eds.), Proceedings of 15th International Conference on Artificial Intelligence in Education (pp. 171-178). Berlin: Springer-Verlag. ​[Received Best Paper Award] ● Lehman, B. A., D'Mello, S. K., Strain, A., Mills, C., ​Gross, M​., Dobbins, A., Wallace, P., Millis, K., & Graesser, A. C. (in review). Inducing and tracking confusion with contradictions during complex learning. International Journal of Artificial Intelligence in Education: Special Issue - Best of AIED 2011.