The document outlines the professional experience and qualifications of an individual. They have worked as an Assistant Manager at SuperCuts since 2014, as a Personal Care Assistant for United Cerebral Palsy of Massachusetts from 2012-2014, and as a Florist/Delivery Driver for All Occasion Flowers from 2009-2012. Their relevant skills include leadership, customer service, teaching, and working well under pressure. They are currently pursuing a Bachelor's Degree in Small Business Management.
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It is quite obvious that many of the skills and competencies that are required to become an effective Field Sales Professional are also quite essential for the success for your Inside Sales Team. However, not withstanding their shared skill-set, Inside Sales Professionals must also overcome several unique challenges that Field Sales Professionals do not. As such, it is a must for Inside Sales Professionals to have specialized training to conquer these "challenges".
Our "Seven Critical Steps to Effective Inside Selling" course not only maximizes your ability to meet the needs of your existing customers, but also paves the way to engaging new prospects powerfully and profitably.
OBJECTIVES:
After this training course, participants will learn to:
1. Enumerate and explain the steps to proper pre-call research and the techniques to attraction selling
2. Identify the role their emotions play in their jobs in order to manage them effectively
3. Rank and manage their current and potential key accounts
4. Create concrete sales objective prior to making their calls
5. Define and apply the most effective contact methods when making calls
6. Utilize proper questioning techniques to qualify leads, handle objections, and close deals
7. Recognize win-win situations and effectively use these situations to win deals
It is quite obvious that many of the skills and competencies that are required to become an effective Field Sales Professional are also quite essential for the success for your Inside Sales Team. However, not withstanding their shared skill-set, Inside Sales Professionals must also overcome several unique challenges that Field Sales Professionals do not. As such, it is a must for Inside Sales Professionals to have specialized training to conquer these "challenges".
Our "Seven Critical Steps to Effective Inside Selling" course not only maximizes your ability to meet the needs of your existing customers, but also paves the way to engaging new prospects powerfully and profitably.
OBJECTIVES:
After this training course, participants will learn to:
1. Enumerate and explain the steps to proper pre-call research and the techniques to attraction selling
2. Identify the role their emotions play in their jobs in order to manage them effectively
3. Rank and manage their current and potential key accounts
4. Create concrete sales objective prior to making their calls
5. Define and apply the most effective contact methods when making calls
6. Utilize proper questioning techniques to qualify leads, handle objections, and close deals
7. Recognize win-win situations and effectively use these situations to win deals
1. Professional Experience
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
May 2014 – PresentSuperCuts, Amherst/Hadley, MA, United States
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
May 2014 – PresentSuperCuts, Amherst/Hadley, MA, United States
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
July 2012 – December 2014United Cerebral Palsy of Massachusetts, Chicopee, MA, United States
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
July 2012 – December 2014United Cerebral Palsy of Massachusetts, Chicopee, MA, United States
Flourist/Delivery Driver
Communication Skills
Cashier Skills
Design Skills
Delivering Skills
Phone Skills
Fast paced industry skills
Flourist/Delivery Driver
Communication Skills
Cashier Skills
Design Skills
Delivering Skills
Phone Skills
Fast paced industry skills
July 2009 – May 2012All Occasion Flowers, Chicopee, MA, United States
Professional Experience
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
May 2014 – PresentSuperCuts, Amherst/Hadley, MA, United States
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
Assistant Manager
Listening
Guidence
Teaching
Learning
Fast paced working
Cashing people out
Selling products
Up selling services
Team Leadership
Team Work
Organization
Commitment
Word of mouth/Promoting
May 2014 – PresentSuperCuts, Amherst/Hadley, MA, United States
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
July 2012 – December 2014United Cerebral Palsy of Massachusetts, Chicopee, MA, United States
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
Personal Care Assistant
Patience
Understanding
Team Work
Listening
Guidance
Teaching
July 2012 – December 2014United Cerebral Palsy of Massachusetts, Chicopee, MA, United States
Flourist/Delivery Driver
Communication Skills
Cashier Skills
Design Skills
Delivering Skills
Phone Skills
Fast paced industry skills
Flourist/Delivery Driver
Communication Skills
Cashier Skills
Design Skills
Delivering Skills
Phone Skills
Fast paced industry skills
July 2009 – May 2012All Occasion Flowers, Chicopee, MA, United States
Summary Of Qualifications
I am very hard working and I never give up at a task.
I learned great design skills while being a florist.
Taught a 9 year old little girl how to walk again, after being told you would most likely never walk on
her own.
Went from a stylist to an assistant manager position in 6 months at my current job, SuperCuts.
Took workshops to help me with my business career and earned certificates for them.
Earned the Outstanding Achievement Award for my Cosmetology School, which is the highest overall
award you can receive throughout the course of gaining your degree.
Summary Of Qualifications
I am very hard working and I never give up at a task.
I learned great design skills while being a florist.
Taught a 9 year old little girl how to walk again, after being told you would most likely never walk on
her own.
Went from a stylist to an assistant manager position in 6 months at my current job, SuperCuts.
Took workshops to help me with my business career and earned certificates for them.
Earned the Outstanding Achievement Award for my Cosmetology School, which is the highest overall
award you can receive throughout the course of gaining your degree.
•(413) 726-8783 samantha.tessier17@gmail.com•(413) 726-8783 samantha.tessier17@gmail.com
•169 PROSPECT ST CHICOPEE 01013•169 PROSPECT ST CHICOPEE 01013
SAMANTHA TESSIER
2. Additional Information
I love to work with my hands. I have great concentration, and do not get distracted easily. I enjoySkills:
building things. I focus well on designated tasks.
Learning Teams - Workshop;, Managing My Money - Workshop;, Time and StressCertifications:
Management- Workshop;,
Outstanding Achievement Award;Awards:
I love to read in my spare time. I also enjoy going for hikes and/or runs. I greatlyPersonal Hobbies:
enjoying spending quality time with my daughter, teaching her new things. Designing things such as
houses or an office space is fun for me. I draw, paint, and photograph daily. I also like to write poems.
Additional Information
I love to work with my hands. I have great concentration, and do not get distracted easily. I enjoySkills:
building things. I focus well on designated tasks.
Learning Teams - Workshop;, Managing My Money - Workshop;, Time and StressCertifications:
Management- Workshop;,
Outstanding Achievement Award;Awards:
I love to read in my spare time. I also enjoy going for hikes and/or runs. I greatlyPersonal Hobbies:
enjoying spending quality time with my daughter, teaching her new things. Designing things such as
houses or an office space is fun for me. I draw, paint, and photograph daily. I also like to write poems.
Education
Certificate in Diploma
Participated in Sports such as (Track and Field, Cross Country, Softball)
Took Accounting as an elective because I thoroughly enjoyed it.
Did not complete, transferred credits.
Currently gaining credits towards my Bachelor's Degree for Small Buisness Management with an
Entrepreneurship in Science.
Certificate in Cosmetology
Graduated with a 118% for my final grade.
Learned the skills to being a Hair Stylist.
September 2013 – April 2014Digrigoli School of Cosmetology, West Springfield, MA, United States
May 2015 – PresentUniversity of Phoenix, Phoenix, AZ, United States
September 2012 – December 2012Springfield Technical Community College, Springfield, MA, United States
September 2008 – June 2012Chicopee Comprehensive High School, Chicopee, MA, United States
Education
Certificate in Diploma
Participated in Sports such as (Track and Field, Cross Country, Softball)
Took Accounting as an elective because I thoroughly enjoyed it.
Did not complete, transferred credits.
Currently gaining credits towards my Bachelor's Degree for Small Buisness Management with an
Entrepreneurship in Science.
Certificate in Cosmetology
Graduated with a 118% for my final grade.
Learned the skills to being a Hair Stylist.
September 2013 – April 2014Digrigoli School of Cosmetology, West Springfield, MA, United States
May 2015 – PresentUniversity of Phoenix, Phoenix, AZ, United States
September 2012 – December 2012Springfield Technical Community College, Springfield, MA, United States
September 2008 – June 2012Chicopee Comprehensive High School, Chicopee, MA, United States
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills
Buisness Skills
Management skills