Executive Summary: Managed over 3,000 cell sites and 6,000 ATMs for global leading companies. Organized IT professional with the experience to handle any network with the right processes and monitoring in place.
1. MICKY BARBER
17107 Chestnut Creek Ct.
Spring, TX 77379
832-835-8845
OBJECTIVE
Operations Manager
PROFESSIONAL EXPERIENCE
RAWSON & CO., INC. Houston, Texas
Manager – Computer Operations (May 1997 – November 2016)
Responsible for providing Operational support for 18 sales locations including 1 International location.
During 1st
year eliminated leased equipment for annual savings of $282,500
Analyzed existing operational procedures and then implemented automation programs to minimize
operator intervention.
Assumed control of the local area network, implemented security procedures, upgraded all hardware
and expanded access to 17 remote locations.
Co-managed the design and implementation of total network hardware replacement as part of initial
phase of J.D. Edwards OneWorld software implementation.
Co-managed the design and implementation of Epicor’s Prophet 21 ERP solution.
Implemented and managed Cisco Unified Communications Manager phone hardware and software.
HOUSTON CASUALTY COMPANY Houston, Texas
Manager - Computer Operations (1996 - April 1997)
Responsible for operational support for both the AS/400 and the local area network.
Analyzed existing operational procedures and then improved workflow by writing numerous
automation programs to minimize operator intervention. Wrote new operations manual based on
those new procedures.
Implemented company wide e-mail/Internet access project.
HYDRIL COMPANY - Houston, Texas
Manager - Information Systems (1989 - Dec 1995)
Responsible for providing Application and Operational support for 12 manufacturing and sales locations
including 5 International locations.
Initiated a cost reduction program including equipment and paper usage resulting in a first year
savings of $43,000
Eliminated leased communications equipment for annual savings of $46,500
Implemented sales tracking system to analyze worldwide market of product sales.
2. Replaced System/38 with an AS/400 model D80 to improve user response time and allow for growth.
Designed and implemented data collection systems plan for 5 manufacturing facilities.
Assumed control of the local area network, developed security procedures, upgraded all hardware and
expanded access to remote locations.
Developed gateway plan to connect AS/400 and network via SAA Gateway to eliminate connection
contention and allow for client server application development.
Technical Support/P.C. Coordinator (1987 - 1989)
Responsible for maintenance and support for IBM Systems 36 & 38 as well as approximately 200
personal computers.
Supervised the operation of the IBM System 38 and System 36
Assisted in conversion of MAPICS and J.D. Edwards software to Pansophic software package on the
System 38.
COMMONWEALTH INSURANCE COMPANY - League City, Texas
Programmer/Analyst (1987)
Responsible for maintenance and support of in-house written software.
Provided technical support for IBM System 38 and personal Computers.
Assisted in conversion of RPG II written data from an acquired Insurance company.
HYDRIL COMPANY - Houston, Texas (1979 - 1986)
Programmer/Analyst (1986 - 1987)
Responsible for implementation and support of MAPICS software on IBM System 38 at rubber
processing facility.
Replaced 15 IBM and Xerox word processor systems with personal computers for a cost savings of
$111,000.
Established communications link between personal computers and IBM System 38 which enabled users to
extract data, and download that data into personal computer software, significantly increasing
management productivity.
Analyzed user needs for personal computers, software and communications, then procured and
installed over 70 systems.
Operations Supervisor (1985 - 1986)
Supervised to operation of IBM data processing equipment.
Established operational procedures and implemented changes as required improving operator
effectiveness with end users
Provided training for operators and users on MAPICS software.
Systems Support Specialist (1984 -1985)
Provided technical support for corporate mainframe, mechanical divisions System 38 and personal
computers.
3. Managed the installation of a Novell "E" network allowing Systems Support Group to access common
programs and data for development purposed on 7 personal computers.
Co-managed the installation of a Novell "S" network allowing 24 personal computers in accounting and
marketing departments to access common programs and data eliminating the expense of duplicate
software as well as the need for personal computers with hard disks.
Lead Operator (1979 - 1984)
Assisted in conversion from a remote UNIVAC mainframe to 2 IBM System 34's.
Implemented IBM MAPICS software and established processing schedule after UNIVAC
conversion was completed.
Provided training for data entry users and system operators.
Instrumental in conversion from 7 System 34's to a corporate system 38.
Maintained and operated corporate IBM System 38 and 4341.
MILITARY
U.S. Army – Co. E, 27th
Maintenance Battalion, 1st
Cavalry Division, Ft. Hood, Texas 1973 - 1976
EDUCATION
Stephen F. Austin State University, Nacogdoches, Texas 1970-1972
University of Houston, Houston Texas 1979 - 1980
PROFESSIONAL TRAINING
IBM System Design for Small Communications Systems
IBM System 34 Architecture
IBM System 38 Architecture
DYLAKOR DYL-280 Basic and Advanced Software
Cascio School of Computer Technology - PC Repair
IBM System 38 Application Programming
IBM System 38 RPGIII & Structured Programming
IBM AS/400 System Administration & Control
IBM AS/400 For The Experienced System/38 Implementer
IBM AS/400 PC Support Implementation
Cisco – CIPTV1 – Implementing Cisco IP Telephony and Video Part 1 & Part 2 V1.0
HARDWARE
IBM System 3 Model 10, IBM System 34, IBM System 36, IBM System 38, IBM 4341,
IBM AS/400 Models D80, 310, 620 and 820/2397, Novell "E" and "S" Networks, Windows NT 4.0
Network. Cisco 2900 series routers and Catalyst 3560 switches
SOFTWARE
ASAP, Autocad, Basic, cc: Mail, CL, D Base 3 Plus, DrawPerfect, DYL-280, JCL, J.D. Edwards, Lotus
Smartsuite, MAPICS, Microsoft Professional Office, Novell NetWare 3.11 & 4.1, Pansophic,
R Base 5000, RPG III, SPF, Windows 98 - 10, Windows NT 4.0 Server and Workstation.
Cisco CUCM v10.5. Epicor Prophet 21