1. Christopher Mathison
740 Walnut Dr. ● Nevada IA 50201 ● 630 697 4472 ● chrism.cyclones@gmail.com
Delivery Project Executive (Senior IT Outsourcing Operations Manager)
 Leader ofglobally diverse teams to provideITservices to end users, applications, business units
and companies
 DeveloperofITstrategy including system refresh, virtualization, consolidation, security and
network
 Ability to represent complex ideas, designs and concepts to all levels ofmanagement from
technicians to C-suite
 Delivery leadership ofteams providing Help Desk, Deskside Support, Mainframe, Distributed,
Security, IDAdministration,e-Mail, Network and Architecture
 Accountable for achieving system and application availability and service level metrics
 Process developer for mission critical operational support and incidentresolution
 Portfolio manager ofstaffthat implements the IT strategy,organically growing the environment
and implementation ofsystem currency including the project governance, deliverables,
communication plans,prioritization and implementation staffing
 Development, measurement and achievement of1, 3 and 5 year financial budgets
 Leader for all internal and external audits including financial, SOX, Payment Card Industry, Key
Controls and SSAE16
Career Experience and Progression
IBM – Delivery Project Executive, January 2006 to present
IBM – Customer Relationship Manager, January 2005 to December 2005
IBM – Network Delivery Project Executive, January 1999 to December 2004
IBM – Transition Project Manager,January 1997 to December 1998
Client Portfolio Experience
Automotive Manufacturer (2014 to present)
$270M total contract value – Team of 200global employees,
3 000 servers, 7800 Mainframe MIPS, 235 TB MF Storage,
2 500 databases, 3500 servers, 7 PB SAN Storage.
Data Center consolidation from 4 to 1. Refresh of distributed
and mainframe environment. Updated MF currency by 3
levels. Consolidation of 4 backup and recoveryenvironments
to a single environment. Implementation to all device a
consistent IT security policy.
Retailer(2012-2014)
$3 00M total contractvalue – Team of70 global employees,
4 000 Mainframe MIPS, 4 TBMF Storage, 1000Windows
servers, support of all customertransactions in and outof each
store including inventory, pricing, credit card transactions.
Completed an Omni-channel implementation for abetterin-
store customerexperience. Implemented a full distributed
operationsdesk includingprocesses, procedures, alerts and
training. Throughadditional processes and disciplines
increased system availability to 99.9% at the store level.
Im plementation ofsecurity policy thatallowed for PCI
certification. Zero outagesduringthe critical holiday season.

2. Christopher Mathison
740 Walnut Dr. ● Nevada IA 50201 ● 630 697 4472 ● chrism.cyclones@gmail.com
Client Portfolio Experience (continued)
Hospitality ServicesCompany (2010-2012)
$2 00Mtotal contract value – Team of 350 global employees,
2 000 servers, 500 TB SAN, Reservation system, web interface.
e-Mail consolidation from 7 systemsto1 global system. Help
Desk consolidation from 4 global desks to a single entity.
Im plementation ofsecurity policy thatallowed for PCI
certification. Migration and consolidation of data centers,
includingstorage and servers to a single datacenter alongwith
a fu ll refresh ofSANstorage system. Implementation of web
based frontend including all servers and associated resiliency
for 99.999% availability.
RentalCarCompany (2007-2010)
$2 80M of total contractvalue – Team of 185 global
em ployees, 650servers, 5500Mainframe MIPS.
Migration of datacenterincludingall servers, mainframe and
storage. Virtualization of 60% of servers usingVMWare.
Im plementation ofIT Security Policy.
Retailer(2006-2007)
$1 ,000 M total contract value. Team of 400global employees,
2 000 stores(routers, circuitsand servers for eachstore), 3300
MIPS, 300 TB storage, 800 infrastructure servers.
Data center consolidation, virtualization of45%of servers,
im plementation ofnetwork to 700 retail stores including
dedicated circuits and cellularbackup technology for higher
availability, off-shoring of 50% of staffing. Achieved a savings
of 2 4% for the customer’s IT yearly spend.
Banking Firm (2003-2005)
$125M per year budget. Team of 700 NorthAmerica
em ployees
Consolidation of data centers, network transformation and
refresh. Supported networkfor retail banks, tradingfloor,
m ortgage company, investmentbanking.
Brokerage Firm (1999-2003)
$18M peryearbudget. Team of 35 North America employees,
5 00 store fronts, 1000servers, 500 T1 circuits, 1000ISDN
circuits. Network connectivity toall ofthe exchanges allowing
for commodity trading.
Upgrade ofbrokerages from 64K to T1 Frame Relay including
backup circuits, upgrade of1000servers, provided disaster
recovery duringdeclared incidents.
Early Career
Advantis –Senior I/TSpecialist and Team Leader, 1995 to 1997
Sears Technology Services –Senior I/TSpecialist, 1991 to 1994
Pansophic Systems –Deskside Support and Network Administrator, 1987 to 1991
Education and Awards
BA in Business Management (North Central College, Naperville, IL) 1992
Studied Chemical Engineering (Iowa State University) 1982-1986
IBM Leadership Award2004 and IBMHundred Percent Club 2003, 2014 and 2015