1.
Thomas Conant
61 Vst
Eugene, OR 97402
(541)­729­3710
T.Conant541@gmail.com
SUMMARY
Goal oriented, and driven to succeed with a veritable bevy of skills,
ranging from manual labor to office work, Extremely proficient with
the Microsoft Office suite. Can operate forklifts and pallet jacks, as
well as most portable and stationary power tools.
EDUCATION
Lane Community College
4000 East 30th ave Eugene OR,
97405
General Education Classes
EXPERIENCE
Sr. Special Travel Agent Relations Advocate
Shoreside Groups Representative
Cruise Rep, Royal Caribbean Cruise Line
Backup Customer Service, Celebrity Cruises
December 2013 ­ June 2016
1000 Royal Caribbean Way
Springfield OR, 97477
Responsibilities
Answers in­bound telephone calls from travel partners and/or direct
guests. Provides general information regarding Royal Caribbean
products, services and promotions. Quotes prices and availability
including cross­selling and up­selling. Secures bookings. Services
existing bookings including making changes to reservations,
accepting and recording payments and assisting travel partners
with arranging guest preferences. Researches and provides
information in order to accommodate special needs. Enters
required information into Royal Caribbean systems and maintains
an accurate history of each reservation and any associated
transactions. Uses multiple database systems, internal computer
programs and various computer­based resources. Conducts basic
research for the purpose of problem resolution and communicates
solutions to travel partners and/or guests. Directs non­routine
matters to the appropriate Royal Caribbean resource for special
handling and resolution. Complies with established industry and
company protocols and procedures. Understands and complies
with company quality assurance standards. Attends required
SKILLS
5 years experience operating
stand­up and sit­down forklifts, 6
years experience manual and
electric pallet jacks, Proficient with
MIG welders, Oxygen/Acetylene
torches, laquer/paint sprayguns,
and standard wood and metal
shop equipment. Fluent in the use
of microsoft office, can type 45
wpm.
REFERENCES
Rex Loy (541)­338­2389
Jim Crawford (541)­517­0708
Mark Woodward (541)­285­9294

2. training classes, completes required online training courses and
satisfies completion standards. May be assigned to special
projects and may serve on employee committees. Performs other
duties as required.
Production, Register Guard
May 2006 ­ October 2011, June 2012 ­ December 2013
3500 Chad Dr.
Eugene OR, 97408
Responsibilities​:
Mechanical and manual inserting, bundling, stacking, counting, and
preparation of newspapers and preprints for distribution.
Performs work assignments relating to hand and machine inserting
operations and production runs including: hopper feeding; bundle
cap application’ counting’ missed copy repair; tie­out operation;
stacking; waste control; recycling; general cleanup; and other
related duties including operating manual and electric pallet jacks,
and driving forklifts
Grocery/GM Stocker, Wal­Mart Stores, Inc.
Electronics/Cellphone Sales Associate
April 2009 ­ September 2009, December 2011 ­ February 2014
1040 Green Acres Rd.
Eugene, OR 97402
Responsibilities:
Provide customer service, stock various produce , general
merchandise and grocery products. Build features and displays,
set and reset modular shelves, backroom inventory control, cell
phone and cell phone contract sales, hunting and fishing license
and tag sales, cutting keys and consulting & mixing paint.
Janitor, All Shine Floors
August 2008 ­ February 2009
Po Box 40183
Eugene, OR, 97404
Responsibilities
Mopping, sweeping, vacuuming, taking out garbage, cleaning
bathrooms, windows, and cafeteria
Clerk, Darimart Stores, Inc.
April 2011 ­ August 2011
2310 W. 6th
Eugene, OR, 97402
Responsibilities:

3. Provide customer service, run a P.O.S. system, make deli foods
from sandwiches and salads to hot foods, and perform janitorial
duties.
Store Manager, Glenwood Comics and Cards
September 2004 ­ August 2007
4692 Franklin Blvd
Eugene OR, 97403
Responsibilities:
Managed cash register, took care of minor janitorial needs,
computer maintenance. Manager duties included ordering product,
doing inventory, and bookkeeping.
Apprentice House Painting, Individual Contracting
May 2010 ­ June 2010
Responsibilities:
350 hours hands on experience in house painting under the
employment of Jim Crawford doing contract work
Duties included masking, caulking, sanding, tacking and
vacuuming between coats, cutting in and touching in final coat, and
cleaning the equipment