Aaron Frederick is seeking a position as a System Administrator, Network Administrator, SharePoint Administrator, or IT Service Desk Lead. He has over 7 years of experience in areas such as Active Directory administration, server administration, network management, desktop and laptop support, and SharePoint 2007 and 2010. His technical skills include leadership, critical thinking, decision making, and troubleshooting. He has a TS-SCI security clearance and is proficient in technologies like Windows Server, Exchange, VMware, Cisco routers and switches, and Dell servers. Currently he works as a System Administrator and Service Desk Supervisor for the US Army, where his responsibilities include managing Active Directory, installing and maintaining network appliances, and training technicians.

1. Aaron Frederick 2106 Ringgold CT,Clarksville,TN 37042
xxafredxx@gmail.com • Cellular (709)901-8265
Career Objective
Obtain a position as a System Administrator,Network Administrator, SharePointAdministrator or IT Service Desk Lead.Past
experience covers a wide range of responsibilities in Active Directory, Administrate Servers,network management,Laptop and
Desktop support,SharePoint2007 and 2010.
Server/Network Technologies Desktop Technologies
Windows Server 2008, Exchange 2003, 2007, 2010,
Active Directory, VMware, Cisco Routers – Switches,
Dell Power Edge Servers, NetApp, VOIP, VTC
Windows 2000, XP, Vista, 7, MS Office 2007,2010, MS
SharePoint 2007 2010 VMware Workstation, Repairing
and Upgrading Laptops & Desktops
Technical Expertise
 IT Manger: Staff Leadership, Hands-on Technical Leadership, Building and Leading Teams, Client Needs
Assessment, Executive and Technical Presentations, Quality Assurance, IT Acquisition, Life Cycle
Management
 SharePoint 2007 and 2010 creating Sites and Sub Sites implementing a standard look and feel with web
parts for the US Army
 Maintain Switches, Router, NetApps, SAN Active Directory, Exchange for a Tactical Network
 Domain Administration: Active Directory, New End-User, Accounts/Rights/Access to Data, Group Policy,
Risk Management, Preventive Maintenance, Troubleshooting/Problem Solving.
 System Administration: Hardware Configuration, Hardware Installation, Installing and Upgrading Servers,
Software Configuration, PC Hardware Design and Setup, Computer Assembly, Component Level Repair,
System Upgrades.
 Help Desk Management: Help Desk Implementation/Development, User Support, End-User Training,
Desktop Support, Trouble Desk Management, Client Technical Support and Training.
Skills
 Leadership/Supervision
 Critical Thinking
 Decision Making
 Critical Problem Analysis/Resolution/Troubleshooting
Security Clearance
TS-SCI
Started on: 2012 05 03 Closed on: 2012 08 24
Expires 2017 08 24

2. Experience
US Army 2007 to Present
System Administrator/Service Desk Supervisor
 Manage Active Directory, New End-User Accounts/Rights/Access to Data
 Install, configure and maintain Network Appliances
 Trained and supported company technicians in all aspects of system analysis, design, setup,
troubleshooting, maintenance and repair, and upgrade
 Led network and service desk team to manage and troubleshot 400-plus-user enterprise network and
information security systems for 24/7 availability.
 Recommended and initiated personnel actions, such as employment, performance evaluations,
promotions, transfers, discharges, and disciplinary measures.
 Recommended measures, such as procedural changes, service manuals revisions, and equipment
purchases, to improve work performance and minimize operating costs.
 Completed and maintained reports, such as time and production records, inventories, and test results.
 Requisitioned materials and supplies, such as tools, equipment, and replacement parts for work activities
 Established and adjusted work methods and procedures to meet production schedules, using knowledge
of capacities of machines, equipment, and personnel
 Able to perform and communicate with all echelons of the Enterprise network
 Performed installation, configuration, and troubleshooting for MS Exchange servers.
 Designed and developed training curriculum and materials used in training clients in use of networking
systems
 Performed troubleshooting of personal computers and peripheral equipment, identifying problems and
providing solutions.
Education
Signal Center of Excellence, Fort Gordon, GA
Information Technology Specialist 25B
Central Texas College
2 Classes Basic HTML, Networking
Global Knowledge Atlanta GA
MCITP Boot camp
Certifications
CompTIA Security+ Certification
CompTIA Network+ Certification
CompTIA A+ Certification
Cisco CCENT Certification
Cisco CCNA Certification
Cisco CCNA Security Certification
References
Available upon Request