Joshua M. Johnson has over 10 years of experience in customer service, sales, and project management roles. He holds a BS in Business Administration with a focus on Management Information Systems from East Carolina University. His experience includes roles at AFLAC Insurance, Lowe's Home Improvement, and several fire alarm companies where he developed systems, increased sales and profits, and provided excellent customer service. He has strong skills in areas such as critical thinking, SQL, HTML, and design software like Expression Web and Visio.