The document is a professional résumé of Neha, an analyst with over 6 years of experience in business analysis and analytics. It details her skills in software development methodologies, requirement documentation, data analysis, and project management, along with her technical proficiency in SQL and SAS. The résumé also outlines her work experience across various organizations, highlighting specific roles and responsibilities in business analysis, requirement gathering, and user acceptance testing.

1. NEHA
Analyst
+91-9999820986 | bansal.neha1987@gmail.com
Faridabad, India
PROFESSIONAL SUMMARY
• More than 6 years of relevant experience in business analysis and analytics.
• Extensive understanding of Software Development Life Cycle (SDLC) including analysis, design,
development and testing of software application in methodologies such as Agile (SCRUM ),
Waterfall.
• Expertise in analyzing business and development specifications as well as detail design to develop
requirements, conducting feasibility studies and document generation.
• Well versed in creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams,
Activity Diagrams as well as Data Flow Diagrams, Entity Relationship Diagrams, and Flow Charts
using MS Visio.
• Hands on experience in executing SQL queries for generating reports.
• Skilled in the areas of writing Business Requirements Document (BRD), Functional Specifications
Document (FSD) and System Requirement Specifications (SRS).
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings and
document review sessions.
• Experienced in defining Test cases, reviewing Test Procedures, and maintaining Test Scripts.
• Proficient in learning new technologies and quickly adapting to new environment.
• Flourished in both independent and collaborative work environments with quick learning abilities
and excellent communication skills, presentation skills.
• Analytics using SAS.
TECHNICAL SKILLS
Methodology Agile (Scrum), XP, Waterfall, UAT
Operating Systems Windows 9x/XP/2000/2003/Vista/7/8/10, Mainframes
Programming
Languages
SQL, .NET, Java, Cobol, JCL, DB2
Business Modeling
Tools
MS Visio, ClearQuest, JIRA.
Software MS Office, MS Project
Analytics Tools SAS
Domain Insurance(Life and Annuities, Payouts), Healthcare

2. PROFESSIONAL EXPERIENCE
Kanshe Infotech – Texas, USA Jan 2015 – Oct 2015
Business Analyst
Technology: SQL, SAS Enterprise Guide, MS office, JIRA.
Responsibilties:
• Gather business and technical requirements and writing the Business Requirements Documents
(BRD).
• Experience in utilizing SAS Procedures, Macros, and other SAS applications for data extraction,
data cleansing, data loading and reporting. Involved in the data analysis, DB creation, applying
database constraints and make ready to load onto database.
• Supplying qualitative and quantitative data to clients.
• Writing SQL Queries in PL/SQL Developer to extract data.
• Performed data extraction, analysis and published results using SAS ENTERPRISE GUIDE.
• Work with Stakeholders and IT Developers on software applications design and implementation.
• Manage Test Cycles – Writing Test Cases for User Acceptance Testing (UAT), Conduct User
Acceptance Testing (UAT), Manage Defect Reporting.
• Handling multiple projects simultaneously.
Computer Sciences Corporation - Noida, India July 2010 – Sep 2014
Business Analyst
Technology: PL/SQL Developer, Beyond Compare Tool, Snagit, TextPad (Text Editor), MS Excel, Java,
.NET, Cobol, DB2(Mainframes) Client Website, Base SAS.
(Client: Western and Southern) Jun 2014- Sep 2014
The scope of the project was to upgrade WMA application with new features as per the business needs
to the existing system. This involved major part of reviewing the existing system and analyzing the new
business need to make more secure, user-friendly, and performance oriented web solution. It is an
insurance based product based on Java Technology.
Responsibilities:
• Worked as business analyst to support and re-design the current system.
• Facilitated and managed JAD sessions with SME’s from various business departments.
• Prepared BRD (Business Requirements Document), FRD (Functional Requirements
Document) .and supporting documents containing essential business elements, detailed
definitions and descriptions to analyze and document business data requirements.
• Functioned as the primary liaison between the business line, operations, and the technical areas
throughout the project cycle.
• Using SAS to extract, transform and load the source data from transaction system.

3. • Partnered with the technical areas in the research and resolution of system and process
problems.
• Analyzed the operational procedures/methods and recommend changes for improvement –
with an emphasis on automation and efficiency.
• Played a major role to conduct successful User Acceptance Testing (UAT).
(Client: Global Atlantic Financial Group) Dec 2013- May 2014
• Served as liaison between Business Owners and IT Application Development to provide solutions
to help meet end user needs.
• Worked with Subject Matter Experts (SME) to determine requirements. Elicited the requirement
using elicitation technique like Surveys, JAD, Brainstorming and Interviewing Sessions.
• Followed a structured approach to organize requirements into logical groupings and developed
Business Requirement Documents (BRD) from essential Business Process, Business Rules,
information needs and ensured that critical requirements are not missed.
• Worked on the Universal Life and Traditional Life.
• Developed and integrated effective out-of-the-box workflows and Info Path forms for project
Business Requirement Document.
• Conduct training presentations through Microsoft Live meeting and presenting instructions
through the use of PowerPoint.
• Developed UML Use Cases for the application and prepared the detailed Work flow diagram
based on the proposed enhancement for the system.
(Client: Transamerica) Dec 2010- Nov 2013
• Working with clients to better understand their needs and present solutions using structured
SDLC approach.
• Documented the user requirements Analyzed and prioritized them and converted them as
system requirements that must be included while developing the software.
• Assigned tasks among development team monitored and tracked progress of project following
agile methodology.
• Held responsibility for creating business flow diagrams and charts using MS Visio.
• Worked with various vendor groups to gauge the effectiveness of their solution.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Led JAD sessions with analysts, business group, developers and testers to define and document
use cases, process flows, story boards, activity swim lane diagrams, specifications, data details,
scenarios (primary, alternate), validation rules, screen mockups and entry and exit criteria.
• Involved in testing the conversion of the application into web application using XML web
services
• Created wireframes and storyboards.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives
using the UML methodologies.
• Created Mock-up forms in MS word for better visualization and understanding of the software
solution.
•
RPS Base Team Sep 2010 – Nov 2010

4. • Responsible for gathering requirements, designing, developing and testing.
• Involved in creating logical and physical models.
• Migrated data from heterogeneous data sources and legacy system to centralized SQL Server
Developed workflow and process diagram to derive requirements for existing systems
enhancements
• Responsible for identifying and documenting business rules and creating detailed Use Case
• Conduct User Acceptance Testing (UAT).
• Worked with development and testing teams to accomplish timely release objectives.
Hewitt Associates, IND SCS II – Noida, India
(Client: RR Donnelley) Sep 2009- June 2010
Technology: Mainframe TSO/ISPF, JCL, DB2 Tables, YBR (Web Portal), Snagit (Screen Capture Tool),
Beyond Compare Tool, SAS Enterprise Guide.
Responsibilities:
• Conducted a requirement analysis to check the feasibility of the requirements related to the
project scope.
• Directly interacted and assisted the project manager and team members to allow compliance
with successful implementation of project within time and cost.
• Analyzed standard industry practices of back office applications of financial institutions.
• Captured business process flows and reengineered process to achieve maximum outputs.
• Drafted test strategies and test plans to verify accuracy of the functionality, security, fault-
tolerance, performance and successful system integration.
• Coordinated User Acceptance Testing and verified the correct output as per the requirement.
• Conducted training program from employees to understand the requirements and properly
respond to the clients based on the company guidelines.
• Managed and tracked the defects, and reported the issue to developers for the required solution.
EDUCATION
Bachelor of Engineering (Computer Science)
Maharishi Dayanand University, INDIA