1. Jeff Baughman
(913) 492-7451
jeffbaughman79@gmail.com
Executive Summary
Accomplished human resources and talent development leader with more than 15 years of progressive business
leadership experience producing results for companies across diverse industries, including financial services,
investments, national defense, military, government, insurance, banking, and non-profit organizations. Strategic
leader who has leveraged strategic and business planning skills to develop people and organizations. Strong
tactical leader with a broad foundation of human resources and operations experience, including quality, process
improvement, talent development, development & delivery of training programs, organizational development,
employee relations, recruiting, selection, compensation, and employee benefits. Talented people leader with a
proven track record of selecting and developing high performing teams.
• Human Resources Generalist • Leadership • Employee Relations
• Talent Management • Strategic Planning • Recruiting & Selection
• Assessment and Training
• Performance Management
• Operations Management
• Project Management
• Leadership Development
• Comp & Benefits
Career Highlights
Strategy/Leadership
• Successfully developed and led HR strategies that resulted in the selection and development of high
performing workforces for diverse organizations.
• Selected, developed, and led teams of associates and professionals up to 135 people.
Human Resources Generalist
• Leveraged broad business and HR acumen to establish, develop, and improve human resources policies,
procedures, and functions for a large national corporation and the United States Army, including training
development and delivery, recruiting & selection, performance management, employee relations,
legal/regulatory issues, workforce planning, succession planning, compensation, and employee benefits.
Successes include serving as HR leader for India off-shoring initiative, partnering with business leaders
to improve workforce performance and retain employees, and establishing company-wide policies &
procedures as a foundation for business growth and development.
Talent Development/Training
• Developed and implemented multiple training and employee development initiatives for workforce of
more than 1200 employees, including developing programs related to associate on-boarding, associate and
leadership assessment, new hire training, management/leadership development, succession planning, and a
broad range of specific company development needs. Successes include receiving company recognition
for leadership role in the design of “State Street University,” an online resource that provided training
resources to more than 30,000 employees.
Performance Management
• Initiated and led company-wide performance management processes and initiatives, including
performance evaluation processes, employee assessment tools, company-wide performance management
systems, standardizing team and individual performance measures, and handling performance
improvement issues. Results included improved consistency of performance standards, measurable
improvements in productivity and service quality, and the establishment of a company-wide performance
management infrastructure.
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Professional Experience
State Street Corporation, Kansas City, MO 1999-2016
Vice President, Training Manager (2012-2016)
Vice President, Human Resources Business Partner (2006-2012)
Internal Performance Consultant (2000-2006)
Insurance Portfolio Manager (1999-2000)
• Led training and development function for Kansas City location of international financial services
company, including responsibility for developing and implementing talent management initiatives for
more than 1200 employee operation.
• Served as HR generalist for 600+ employee multi-business division, including strategic and tactical HR
plans, workforce planning, recruiting & selection, employee relations & engagement, performance
management, succession planning, and other initiatives focused on improving company performance
through the development of the workforce.
• Developed specific and customized performance improvement solutions focused on key individuals,
teams, departments, and the broader company workforce, including detailed performance assessments,
customized solution design, implementation of PI initiatives, and monitoring key performance indicators
to ensure results were achieved.
• Led teams of up to 10 human resources and finance professionals.
United States Army 1979-1999
Platoon Leader-Lieutenant
Company Commander-Captain
Battalion Operations Officer-Major
Brigade Operations Officer-Major
• Served in multiple leadership roles during progressive 20-year military career.
• Led human resource functions across various division and units, including responsibility for maintaining
high engagement levels (morale), performance management, talent development, succession planning,
and investigating and resolving discipline issues.
• Led teams of up to 135 professionals.
Education and Training
Troy University, Troy, AL
• Master’s of International Relations
Virginia Tech University, Blacksburg, VA
• Bachelor’s degree in Economics
Other Development and Training
• Certified Course Author-U.S. Army
• Lean Certification
• Change Management Stakeholder Certification
Community Leadership
Junior Achievement Volunteer Teacher
PREP KC “Business Finance Institute”
Kansas Special Olympics
Kansas City Rescue Mission
Project HOPE