JOSEPH R. DICAPO, MBA, RN, BSN
3111 Bel Air Drive, # 15 F, Las Vegas, Nevada 89109
Cell: 225-270-4342*Email: dicaporick@yahoo.com
SENIOR HEALTHCARE EXECUTIVE
Chief Clinical Officer/Chief Nursing Officer / Patient Experience Officer
Operations / Start-up & Turnaround Operations / Optimizing Care Management
Maximizing Patient Experience / Enhancing Clinical Outcomes
Visionary,innovative andoutcomesdrivenhealthcare executive offeringgreaterthan25 yearsof
transformational leadershipexperience,leadingfullscale development/start-upandturnaround
strategies,spearheading change initiatives,optimizingoperational staffingandsupplycostreductions,
and coachingline leadershipandstaff toimprove patientoutcomesatthe pointof service. Excellence in
engagingpatients,families,physicians,andemployeesinimprovingthe patientexperience.
NURSE EXECUTIVE/OFFICER WITH EXCEPTIONAL OPERATIONAL/TRANSFORMATIONAL LEADERSHIP
SKILLS
Diverse leadershipskillsinFor-Profit,Non-Profitlarge andsmall organizationsandHospitals.
Provenabilitythroughcoachingleadershipstyleinstrengtheningorganizational accountabilityand
employeeengagement. Describedasa Catalystinimprovingorganizational performanceand
sustainabilityof qualityindicators. Strongpriorityonimprovingthe patientexperience.
MBA in Leadership, 1992 University of Memphis
BSN In Nursing, 1989 Southeastern Louisiana University
PROFESSIONAL HIGHLIGHTS
CHIEF CLINICAL OFFICER * Mountain’sEdge & Harmon Hospitals* Las Vegas, NV 2014-2015
Developednew130 bedacute care hospital while concurrentlyreorganized126 bedacute care hospital.
CHIEF NURSE EXECUTIVE * Sutter Coast Hospital * CrescentCity, CA 2011-2014
Reorganizedaccountabilityandfiscal operationsfor49 bedacute care communityhospital toinclude
strengtheningthe patientexperience throughStudorprinciplesandotheroperational improvements
includingreductioninstaffingandsupplycosts.
SR. VP/ADMINISTRATOR/CNO * Physiciansfor Healthy Hospitals * Hemet & Menifee, 2008-2011
Ca.
Strategicturnaroundresponsibilitiesforcorporate entityaswell asservingasAdministrator/CNOfor85
bedacute care hospital dayto day operations. Lengthof Stayimprovements of 1.5days,cost reductions
of $2millioninsalaryandsupplycosts.
CEO * GulfStatesHealthcare of NewOrleans & Hammond, La. 2006-2008
TurnaroundresponsibilitiesfortwoLTACfacilitieswithsignificantregulatorycompliance issues. Zero
deficienciesforsubsequentsurveys. Improvementsincare management,costreductionsinstaffingand
supplycostsexceeding$1million. Enhancedpatientexperience withincreasesinsatisfactionscoresof
30 points.
CONSULTING & DEVELOPMENT HIGHLIGHTS
CEO & CHIEF CLINICAL OFFICER* Innova Healthcare, Houston,TX. * Health- 2001-2006
Group Partners,Houston, TX. * Dynacq Corporation, Houston,TX.
Developedandoperationalized4Surgical Hospital ProjectsinBatonRouge,La.,Slidel,La., San Antonio,
TX.,and Houston,TX. All projectsincludedbudgeting,design,staffing,regulatorypoliciesand
procedures,equipmentandpurchasing,andoperationalresponsibilities. All facilitiescashflowedin5
monthsand hadan average of 15% EBITDA marginsyearone.
PROFESSIONAL HIGHLIGHTS CONTINUED
CEO * RiverwestMedical Center*Plaquemine,LA.OWNED BY CHS 1999-2001
Turnaroundaccountabilityforcommunityhospital withnegative fiscal margins,staff accountability
issues,andpoorcommunityreputation. Reorganizedandrestructuredclinical andfiscal servicesand
addedproductlinestoenhance fiscal margins,implementedbariatricsurgical program, andimproved
communityperceptionincreasingcensusby50%.
CEO *ProvidentHomecare Services,LLC. * STATE OF LOUISIANA 1997-1999
Implementedturnaroundstrategiesforstatewide homecare holdingcompanyownedbytwoCatholic
Organizationstofiscal stability. Increasedproductofferingsincludingstate wide dme,infusion
pharmacies,andinformationsystemsconsulting.
CEO / COO/ CNO * ColumbiaMedical Center,Baton Rouge,La. / Miami Heart 1993-1997
Institute,Miami Beach, Fla. * OWNEDBY COLUMBIA/HCA
Presidedoverimplementationof turnaroundstrategiesatthree acute care facilities,consolidatingtwo
facilitiesinMiami,andachievingfiscal accountabilityatall facilities. Implementedfirsthospitalist
program inBaton Rouge,La. Engagedindifficultchange toaccountabilityinclinical outcomesand
patientsatisfactionscoresimprovements.
ASST. VP / ASSOC.DIRECTOR OF NURSING * MethodistHospitalsOf Memphis, 1989-1993
TN.
Facilitateddevelopmentof projectsforventilatorrehabprogram, angioplastyunitandothercare
coordinationinitiativesat1100 bedacute care teachingfacility. Developedcardiacsurgeryprogram,
outpatientsurgerycenter,andenhancedobstetricalservicesat200 bedacute care facility.
DIVISIONAL NURSING DIRECTOR CRITICAL CARE AND EMERGENCY SERVICES * 1977-1989
Our Lady of the Lake Regional Medical Center* Baton Rouge, La.
DevelopedandoperationalizedmanystartupprojectsincludingCardiacSurgeryProgram, Free Standing
Trauma Center,CancerCenter,Children’sEmergencyRoom, Critical Care andSurgeryNurse Internship
Programs.

resume 6.2015 new

  • 1.
    JOSEPH R. DICAPO,MBA, RN, BSN 3111 Bel Air Drive, # 15 F, Las Vegas, Nevada 89109 Cell: 225-270-4342*Email: dicaporick@yahoo.com SENIOR HEALTHCARE EXECUTIVE Chief Clinical Officer/Chief Nursing Officer / Patient Experience Officer Operations / Start-up & Turnaround Operations / Optimizing Care Management Maximizing Patient Experience / Enhancing Clinical Outcomes Visionary,innovative andoutcomesdrivenhealthcare executive offeringgreaterthan25 yearsof transformational leadershipexperience,leadingfullscale development/start-upandturnaround strategies,spearheading change initiatives,optimizingoperational staffingandsupplycostreductions, and coachingline leadershipandstaff toimprove patientoutcomesatthe pointof service. Excellence in engagingpatients,families,physicians,andemployeesinimprovingthe patientexperience. NURSE EXECUTIVE/OFFICER WITH EXCEPTIONAL OPERATIONAL/TRANSFORMATIONAL LEADERSHIP SKILLS Diverse leadershipskillsinFor-Profit,Non-Profitlarge andsmall organizationsandHospitals. Provenabilitythroughcoachingleadershipstyleinstrengtheningorganizational accountabilityand employeeengagement. Describedasa Catalystinimprovingorganizational performanceand sustainabilityof qualityindicators. Strongpriorityonimprovingthe patientexperience. MBA in Leadership, 1992 University of Memphis BSN In Nursing, 1989 Southeastern Louisiana University PROFESSIONAL HIGHLIGHTS CHIEF CLINICAL OFFICER * Mountain’sEdge & Harmon Hospitals* Las Vegas, NV 2014-2015 Developednew130 bedacute care hospital while concurrentlyreorganized126 bedacute care hospital. CHIEF NURSE EXECUTIVE * Sutter Coast Hospital * CrescentCity, CA 2011-2014 Reorganizedaccountabilityandfiscal operationsfor49 bedacute care communityhospital toinclude strengtheningthe patientexperience throughStudorprinciplesandotheroperational improvements includingreductioninstaffingandsupplycosts.
  • 2.
    SR. VP/ADMINISTRATOR/CNO *Physiciansfor Healthy Hospitals * Hemet & Menifee, 2008-2011 Ca. Strategicturnaroundresponsibilitiesforcorporate entityaswell asservingasAdministrator/CNOfor85 bedacute care hospital dayto day operations. Lengthof Stayimprovements of 1.5days,cost reductions of $2millioninsalaryandsupplycosts. CEO * GulfStatesHealthcare of NewOrleans & Hammond, La. 2006-2008 TurnaroundresponsibilitiesfortwoLTACfacilitieswithsignificantregulatorycompliance issues. Zero deficienciesforsubsequentsurveys. Improvementsincare management,costreductionsinstaffingand supplycostsexceeding$1million. Enhancedpatientexperience withincreasesinsatisfactionscoresof 30 points. CONSULTING & DEVELOPMENT HIGHLIGHTS CEO & CHIEF CLINICAL OFFICER* Innova Healthcare, Houston,TX. * Health- 2001-2006 Group Partners,Houston, TX. * Dynacq Corporation, Houston,TX. Developedandoperationalized4Surgical Hospital ProjectsinBatonRouge,La.,Slidel,La., San Antonio, TX.,and Houston,TX. All projectsincludedbudgeting,design,staffing,regulatorypoliciesand procedures,equipmentandpurchasing,andoperationalresponsibilities. All facilitiescashflowedin5 monthsand hadan average of 15% EBITDA marginsyearone. PROFESSIONAL HIGHLIGHTS CONTINUED CEO * RiverwestMedical Center*Plaquemine,LA.OWNED BY CHS 1999-2001 Turnaroundaccountabilityforcommunityhospital withnegative fiscal margins,staff accountability issues,andpoorcommunityreputation. Reorganizedandrestructuredclinical andfiscal servicesand addedproductlinestoenhance fiscal margins,implementedbariatricsurgical program, andimproved communityperceptionincreasingcensusby50%. CEO *ProvidentHomecare Services,LLC. * STATE OF LOUISIANA 1997-1999 Implementedturnaroundstrategiesforstatewide homecare holdingcompanyownedbytwoCatholic Organizationstofiscal stability. Increasedproductofferingsincludingstate wide dme,infusion pharmacies,andinformationsystemsconsulting. CEO / COO/ CNO * ColumbiaMedical Center,Baton Rouge,La. / Miami Heart 1993-1997 Institute,Miami Beach, Fla. * OWNEDBY COLUMBIA/HCA Presidedoverimplementationof turnaroundstrategiesatthree acute care facilities,consolidatingtwo facilitiesinMiami,andachievingfiscal accountabilityatall facilities. Implementedfirsthospitalist
  • 3.
    program inBaton Rouge,La.Engagedindifficultchange toaccountabilityinclinical outcomesand patientsatisfactionscoresimprovements. ASST. VP / ASSOC.DIRECTOR OF NURSING * MethodistHospitalsOf Memphis, 1989-1993 TN. Facilitateddevelopmentof projectsforventilatorrehabprogram, angioplastyunitandothercare coordinationinitiativesat1100 bedacute care teachingfacility. Developedcardiacsurgeryprogram, outpatientsurgerycenter,andenhancedobstetricalservicesat200 bedacute care facility. DIVISIONAL NURSING DIRECTOR CRITICAL CARE AND EMERGENCY SERVICES * 1977-1989 Our Lady of the Lake Regional Medical Center* Baton Rouge, La. DevelopedandoperationalizedmanystartupprojectsincludingCardiacSurgeryProgram, Free Standing Trauma Center,CancerCenter,Children’sEmergencyRoom, Critical Care andSurgeryNurse Internship Programs.