1. Carmen Renae Yarbrough
7500 S IH 35, Apt 634
Austin, Tx 78745
512-586-9982
Carmen.yarbrough@lcra.org
***I currently reside in Austin, Tx but will be moving to Georgia as soon as I secure
a job. I only require a 2 weeks notice and I am available for an interview at anytime.
Please feel free to contact me with any questions/concerns.***
OBJECTIVES
Seeking a position where extensive experience and superior organization skills will be
fully utilized.
SKILLS
Highly qualified with 7+ years of experience and excellent judgment. Ability to
multitask, prioritize and work well under pressure, with minimal or no supervision.
Outstanding communication skills both in written and verbal form. Strong planning,
organizational and computer troubleshooting skills. Can operate efficiently computer,
printer, scanner, fax, copy machine, elmo & powerpoint projectors. Accomplished in
Microsoft Office, Word, Works, WordPerfect, Access and Excel. Typing skills 65+
words per minute. TCLEOSE certified.
EXPERIENCE
Lower Colorado River Authority
3505 Montopolis Dr, Austin, Tx 78744
Communications Specialist
December 2012 – Present
At an intermediate level, receives and dispatches messages for the communication
center. Operates telephones, communication systems and law enforcement computers.
Tracks location of police units and assists police/fire units in locating addresses.
Receives, processes and dispatches calls/messages to/from vehicles and personnel and
acts as a liaison between callers and police/fire/emergency representatives. Monitors
central monitoring station alarms. Applies sound judgment regarding the scope of
authority for this position. This position utilizes knowledge and experience in own
discipline but is still building higher-level knowledge and skills.
Texas Department of Public Safety
5805 North Lamar Blvd, Austin, Tx
Customer Service Rep
February 2012-November 2012
Answering phones, data entry, problem solving, checking records, quality control for all
license plates, criminal histories, and other records for all agencies in Texas.
2. Lee County Attorney's Office
200 S. Main, Suite 305, Giddings, Tx 78942
Secretary
June, 2004-February 2012
Answering phones, making phone calls to collect payments for hot checks, data entry,
typing of legal documents, filing, faxing, scanning, printing, copying, receipting
transactions, sending out payment notices, sending out certified letters, etc.
Smartlocating
Work At Home – Data Entry
Data entry, making phone calls to different apartment communities, updating website to
reflect current rental rate, vacancies, restrictions, availabilities, etc.
Bastrop County Sheriffs Office
200 Jackson St, Bastrop, Texas 78602
(512) 303-1080
Telecommunications Operator
11/2010 – 10/17/2011
Ensuring the safety of the public by answering 911 emergency calls and non-emergency
calls, dispatching officers to different locations to assist the public, maintaining officer
safety, working in tlets, ominix, tcic/ncic, mainting confidentiality.
College Station Police Department
2611 Texas Avenue, College Station, Texas 77840
(979) 764-3600
Telecommunications Operator
6/2010 - 11/2010
Ensuring the safety of the public by answering 911 emergency calls and non-emergency
calls, dispatching officers to different locations to assist the public, maintaining officer
safety, dispatching fire and ems to the proper location, working in tlets, ominix, tcic/ncic,
mainting confidentiality.
Avenue
1140 Harvey Rd, College Station, Tx 77840
Sales Associate
October 2008-January 2009
Checking out customers, balancing drawer at beginning and end of shift, zoning station,
inventory, etc.
Wollborg-Michelson/Voter Consumer Research
College Station, TX 77840
Telemarketer
September, 2008-October, 2008
Making outbound phone calls to gather the opinions of the public on current events,
issues & politics
