This document provides a summary of qualifications and experience for Joseph Riener. He has over 20 years of experience flying both heavy jet and light general aviation aircraft totaling over 6,000 hours. His experience includes management of aviation budgets up to $35 million and all aspects of aviation operations. He also has 12 years of business and public relations experience. His education includes a Bachelor's degree in Management and Associate's degrees in Aircrew Operations and Instructor of Technology and Military Science.

1. JOSEPH RIENER
PO BOX 135 • COTTONWOOD, ID 83522 • (208) 553-2820 • 135boom@isp.com
SUMMARY OF QUALIFICATIONS
• 20 years experience flying heavy jet and light general aviation aircraft, 6000+ jet hours
• Bachelor of Science in Management, Associate of Science in Aircrew Operations
• $35 million aviation budget management experience
• Broad knowledge of all aviation related ground and flight operations requirements
• 12 years public business experience; personal relations and communications
SKILLS
• Team Building, Leadership, and Facilities Management
• Microsoft Office Word, Excel and PowerPoint
• Resource management, procurement, allocation, conservation, distribution, and accounting
• Excellent communicator (written and verbal) with college level flight and ground teaching experience
• Salesmanship and public/customer relations, persuasive speaker
PROFESSIONAL EXPERIENCE
Manager, Accounts Receivable, Information Systems October 2004 – Present
Riener's Grocery, Cottonwood, Idaho
• Developed a computerized database for management of accounts receivable
• Reduced billing time by 66% with a 99% accuracy rate serving over 250 customer accounts
• Managed frozen foods and increased revenue by 40%
• Increased revenue by choosing sellable items with a higher profit margin
• Excelled at marketing and customer relations, kept customers informed about new and seasonal products
Flight Supervisor, Flight Examiner, KC-135R/T December 2001 – September 2004
US Air Force, Fairchild Air Force Base, Washington
• Developed, implemented, and managed ground and flight operations plans, policies, and procedures
• Served as a key member of the multi-national Global Counter Terrorism Forces while deployed to Kyrgyzstan
• Lauded personally by the Vice Chairman of the Joint Chiefs of Staff, General Pete Pace, for outstanding
planning and execution of the war on terrorism
Flight Examiner, Wing Standardization and Evaluations Branch December 2000 – November 2001
US Air Force, Fairchild Air Force Base, Washington
• Administered ground, flight, and safety evaluations for KC-135R/T Boom Operators
• Enforced standards and procedures for in-flight refueling, cargo operations, passenger handling, and aircraft
performance data
• Performed Functional Check Flights, certifying airworthiness after major maintenance and system upgrades
• Served as the Operations expert in charge on the first deployment supporting the War on Terror
• Managed a forward operations base's massive airlift supporting operations in Afghanistan; 100% success
Manager, Operations, Plans and Scheduling January 1999 – November 2000
US Air Force, Fairchild Air Force Base, Washington
• Directed the tasking, scheduling, and maintaining qualifications of 250 aircrew members, and the maintenance
coordination and operations of 54 heavy jet tanker aircraft in the world's busiest in-flight refueling wing
• Coordinated $35 million in flying hour assets annually
• Developed yearly, quarterly, and monthly operations plans
• Awarded best in the command, ending Fiscal Year 2000 with a 99.7% planning effectiveness rate
• Selected as the 1999 Operations Group Staff Support Noncommissioned Officer of the Year

2. Facilities manager and custodian, Flight supervisor January 1995 – December 1998
US Air Force, Fairchild Air Force Base, Washington
• Maintained safety, security, and functionality of three squadron buildings, two heavy jet hangars, 30 vehicles,
and associated air-ground support equipment
• Awarded 1996, Air Mobility Command, Enlisted Flight Instructor of the Year
Initial Flight Instructor, Mission Developer, Training Syllabus Developer January 1991 – December 1994
US Air Force, Castle Air Force Base, California
• Trained 13 new personnel in ground and flight operation of the KC-135R/T heavy jet tanker aircraft
• Planned, built, and executed multi-million dollar flying schedules to meet rigorous training demands, despite
aging aircraft and frequent weather delays
• Achieved 100% graduation rate of all assigned students
In-flight Refueling System Operator, Instructor, Flight Examiner September 1984 – December 1990
US Air Force, Blytheville Air Force Base, Arkansas
• Executed all requirements for supporting America's nuclear Cold War deterrent
• Managed instruction and evaluation programs to ensure 100% aircrew compliance and qualifications
• Lauded by senior leadership for planning and executing the cargo and passenger transportation plan for the
feasibility test of heavy jet tankers deploying to bare-base locations
EDUCATION
Bachelor of Science in Management December 2014
University of Phoenix, Phoenix, Arizona
3.98 GPA, Honors, ΔMΔ International Honor Society for Business, University Ethics Committee member 2011-2013
Associate of Science in Aircrew Operations November 1994
Community College of the Air Force, Maxwell Air Force Base, Alabama
4.0 GPA, Honors
Associate of Science in Instructor of Technology and Military Science November 1994
Community College of the Air Force, Maxwell Air Force Base, Alabama
4.0 GPA, Occupational Instructor Certificate
Certificate in Military Science and in Leadership September 1998
Noncommissioned Officer Academy, Colorado Springs, Colorado
Distinguished Graduate, Top 5%
RELEVANT COURSES OF STUDY
• Management • Communications • Business Law
• Ethics & Social Responsibility • Research and Statistics • Managerial Communications
• Aircraft Performance Data • Weight and Balance • Leadership
• Team Building • Group Organization • Supervision
• Training • Reporting • Counseling
• Personnel Management • Instructional Methodology • Principles and Methods of Teaching
• Total Quality Management and Process Improvement I & II
VOLUNTEER EXPERIENCE
Veterans of Foreign Wars (VFW) Post 4902, Cottonwood, ID
•Served as Commander (4 years) and won All State Post Award
•Served as Service Officer augmenting the state Veterans Administration Service Officers (6 years)
American Red Cross, Cottonwood, ID
 Prepare main course meals for workers at our local blood drives (8 years)