Mike Dugger has over 12 years of experience in senior management positions with Union Pacific Railroad, including experience as a Manager of Terminal Operations, Road Operations, Operating Practices, and Yard Operations. He has a strong track record of improving safety, meeting operational requirements, and reducing costs. Dugger holds a BBA in Business Management from LeTourneau University and an Associate's in Criminal Justice from San Jacinto Junior College.
Dear Mr Sir / Madam
I am seeking a talented Rolling stock and Rail infrastructure such as On-Track Machine, On-Track Plant, Portable and Transportable Plant, Mobile Plant and Rail vehicles Engineering Maintenance and Production Manager with Network Rail which would benefit from my extensive experience in this area. I have enclosed my CV for your consideration.
Until recently, I was the Senior Maintenance Engineer with Network Rail improving the infrastructure for a better railway for a better Britain
My specialist experience / strengths include:
• Successfully reduced fault, failures in the maintenance department by providing appropriate training to all staff thereby increasing productivity and reducing failures. Customer satisfaction increased from 50% to 80%.
• Possessed a good railway management that keeps track of its performance and its failures and, by means, ensure that problems are eliminated before they become endemic.
• Improved planning of air conditioning maintenance, acquired and mobilised resources and increased productivity of team from 30% to 70% in first 3 months
• Successfully enforced company health and safety policy resulting in reducing staff costs and increasing profitability from 20% to 80 % with 6 months.
• Achieved £3M savings in 3 years by identifying root cause of the Propulsion inverter modules failures. Also increased customer satisfaction by 45 %.
• Identified and controlled activities both in maintenance and operations areas, planned preventive maintenance and reactive maintenance fully implemented.
I would be happy to provide you with additional information or to answer any questions you may have.
I will call you in a few days to determine whether my experience is of interest to your current or future clients.
Yours sincerely
Jacques Kouadio
Highly Competent Metro Rail Operations Experts with Multi Faceted responsibilities covering overall charge of the Operations and Control Centre Functions continually maintaining the highest Standards of Safety, Reliability, Punctuality, Quality and Responsiveness to Customer and a natural leader who is adept at supporting multi-functional teams to ensure the delivery of all company objectives and technical requirements. Utilizes excellent communication, interpersonal, management and written skills to build strong internal and external relationships
1. Summary
Skills
Accomplishments
Experience
Mike Dugger
224 Milo Street
Dayton, Texas 77535
H: 936-257-5050
M: 713-213-6975
mikehdugger@gmail.com
Senior Manager Terminal Operations with 12 years experience. Extensive background in
railroad operations and providing reliable customer service which is performance driven.
Strong interpersonal skills
Strong organizational skills
Strong work ethic
Establishing goals and setting priorities
Good verbal/written communication
skills
Inventory management
Time management
Training
Transportation and Logistics
Direct continuous improvement
Operate within budget
Responsible for providing vision and guidance to a group of 12 direct report managers,
training them on implementation and execution of Service Units plan.
Increased production while reducing cost.
Coordinated the Public Safety team efforts to reduce grade crossing accidents.
Coordinated with other Railroads on my territory to increase train speeds on both
railroads and improves cost while reducing waste.
October 2014
to
August 2015
Baytown, TexasUnion Pacific Railroad
Senior Manager Terminal Operations
Executed the transportation and safety plans for a major terminal. Ensured safety, service,
financial performance, asset utilization and employee leadership objectives were met.
Ensured all safety processes are followed and updated as necessary. Led the on time
execution of the transportation plan, meeting all operational requirements including cost
reductions while maintaining outstanding customer service. I have 6 direct report managers
and 72 agreement employees under my chain of command. Reduced two jobs in the past 6
months with a annual cost savings of 1.2 million dollars.
June 2011
to
October 2014
Houston, TexasUnion Pacific Railroad
Senior Manager Terminal Operations
Provided cross functional leadership to optimize performance, coordinating transportation,
engineering and mechanical operations. Assess and address terminal to and from industry
performance, leading continuous improvement efforts. Provided direction, guidance, and
integration for terminal operations. Led employee engagement and relationship efforts.
Ensured full utilization of all assets such as locomotives, cars , manpower, physical plant to
maximize capacity, operational efficiencies and financial returns. Directed and coordinated
continuous improvement efforts.
2. Education and Training
October 2009
to
June 2011
Muskogee, OklahomaUnion Pacific Railroad
Manager of Road Operations
Managed the service units execution of employee, customer and public safety initiatives and
processes. Ensured FRA and other safety reporting was accurate and timely, meeting all
requirements. Provided direction, guidance, and integration of safety practices and processes
across the service unit. Provided expert counsel on operating practices, and safety rules.
Directed team testing on service unit. Held annual rules classes for engineer and conductor
certifications.
July 2007
to
October 2009
Tulsa, OklahomaUnion Pacific Railroad
Manager of Operating Practices
Conducted annual rules training and certification of Locomotive Engineers and Conductors.
Held discipline hearings up to and including dismissal hearings. Lead the service units safety
processes and managed the cross functional execution of employee, customer and public
safety initiatives and processes. Conducted bi annual certification rides on Locomotive
Engineers and Remote Control Operators.
December 2005
to
July 2007
Houston, TexasUnion Pacific Railroad
Manager of Yard Operations
Conducted the day to day operations of the Baytown Branch. Conducted efficiency testing
on crews to make sure we provided a safe and productive work environment for all
employees. Lead and manage all aspects of a major terminal.
December 1993
to
December 2005
Dayton, TexasUnion Pacific Railroad
Locomotive Engineer
Locomotive Engineer provided the direction and safe efficient movement of rail cars from
one location to another.
2006 Houston, Texas, USALeTourneau University
BBA: Business Management
2003 Houston, Texas, USASan Jacinto Junior College
Associate of Applied Science: Criminal Justice