Rammie Frick is a customer-focused Business Intelligence Analyst with extensive experience in data analysis, software solutions, and business process improvement. She has advanced skills in business software and has managed projects that digitized maps, implemented new software systems, and streamlined financial processes. Frick holds an MBA from DePaul University and a BS in Computer Science, and has over 15 years of related professional experience.

1. RAMMIE A. FRICK
810 East Main Street
Yorkville, IL 60560
Phone: 630.346.1534 rammief@gmail.com
SUMMARY
Customer focused, results-oriented Business Intelligence Analyst with a passion for turning data into useful and
understandable information. Extensive experience in analysis, design, development, training, and implementation of
data, document, and business process software solutions. Strong communicator effectively breaks down barriers
between technical and business organizations. Leader by example with unrelenting focus on honesty, integrity, and
total transparency.
SOFTWARE SKILLS
 Advanced level knowledge of Passport, Brio / Hyperion, MS SQL, MS Access, MS Word, MS Excel, MS
Project, MS Power Point, MS Visio, MS Outlook, Adobe Acrobat products, and Crystal Reports.
 Experienced with Saratoga CRM, Yardi Voyager, Maximo CMMS, and TRIRIGA IWMS software systems.
PROFESSIONAL ACCOMPLISHMENTS
ADMINISTRATIVE AND SUPERVISORY
 Designed, developed, and implemented Emergency Evacuation Plan for all Exelon facilities in Illinois resulting
in 300% improvement in schedule and scope of existing plan.
 Evaluated bargaining unit staffing responsibilities and processes resulting in team member cross-training and
adjustment to position levels yielding an annual savings of $20K in salaries and simplifying work assignments by
allowing increased flexibility.
 Streamlined processes associated with financial closings, billings, and cash receipts of over $10M in lease
revenue by replacing all hardcopy with electronically accessed documents reducing overall administration time
by 60% by providing complete transparency to leasing, finance, and accounting departments and auditors.
 Supervised 5 employees supporting Lease Administration, Invoice Payment, Document Processing, and
Accounts Receivables and led process improvement effort resulting in elimination of a 2 year backlog in 2
months.
 Managed annual property tax payments of $150M on 7,000 parcels meeting 99% due dates.
PROJECT MANAGEMENT
 Managed Graphical Information System (GIS) project that digitized 200 maps and georeferenced over 10,000
land parcels making information available via the Intranet and reducing field employee windshield time by 25%.
 Led the Planning and Analysis phase of an IWMS project on-time and under budget, coordinating activities
between three subsidiaries across 2 states resulting in identification of 1000 requirements and delivery of a
proposed scope and schedule.
 Directed project that identified and implemented company’s first web based software solution which included
integration of 3 mainframe applications, multiple MS Access, MS Excel, and other proprietary data systems,
integrating over 10,000 property maps across Exelon providing a single repository for all Real Estate related data.
 Implemented Computer Based Training program to train and test all nuclear employees on facility security access
procedures reducing the testing time to badge an employee by over 75%.
 Supervised team of managers and clerical workers that modified, scanned, converted, and “hyperlinked” over
12,000 documents in less than 6 months enabling implementation of a software solution allowing electronic
access to all site procedures through a single interface resulting in an 80% decrease in document access time.

2. RAMMIE A. FRICK PAGE TWO
PROFESSIONAL ACCOMPLISHMENTS (Continued)
BUSINESS ANALYSIS
 Authored and implemented internal audit procedure for tracking and monitoring end-user access rights to
confidential and critical business data, completely resolving internal audit findings in this area.
 Transitioned to an Electronic Filing Trading Partner Agreement (TPA) payment process for Cook, Will, DuPage,
and Lake Counties which entailed writing data extraction scripts and data formatting macros resulting in an
annual cost savings of $32k.
 Coordinated the creation and revision of electronic floor plans for 50 major headquarters, offices, and reporting
centers to allow consistent tracking and reporting of Cost per Sq. Ft. and Cost per Occupant.
 Received “special achievement” award for implementing the electronic process to support Open Access within
Energy Services.
 Designed, developed, implemented, and supported the database to track all Energy Services Account Manager
information and cut emergency on-call report preparation time from 12 hours to 2 hours each quarter.
 Oversaw the design, development, and implementation of the Real Estate and Facilities Management Model
Policies, Programs, Procedures, and Processes to standardize, document and publish the department’s roles and
services.
PROFESSIONAL EXPERIENCE
EXELON REAL ESTATE, Oakbrook Terrace, IL 2007 – 2009
Business Analyst
COMED REAL ESTATE & FACILITIES, Oakbrook Terrace, IL 2002 – 2007
Data and Administrative Coordinator
COMED ENERGY SERVICES, Oakbrook, IL 1998 – 2002
Project Manager
EDUCATION AND TRAINING
MBA, DePaul University, Chicago, IL, 2005
Graduated with honors and was inducted into the Delta Mu Delta,
International Honor Society for Business Administration
BS, CS / MIS, St. Francis University, Joliet, IL,
Graduated Magna cum Laude
Completed the Project Management for Professionals Program
RELATED EXPERIENCE
Developed a publication reference database for KS&A, a non-profit organization supporting children
and their families affected by X and Y chromosomal disorders