1. Sara A. Swiderski, MBA, RDN, LDN
10110 Ivanhoe Ave. Phone: 773.742.2773
Schiller Park, IL. 60176 Email: swidsar@gmail.com
Work
Experience:
Dietitians At Home May 2014-Present
Director of Dietitian Services
Creator and conduct current management of a home dietitian service program including
clinical subject matter, inventory line, patient relations marketing, website, and employee
training program.
Clinical
-Manage the largest independent dietitian practice in Illinois, billing an average of 4,800
units/month for MNT.
-Project manager for creating an electronic medical record for the
company which includes the nutrition care process and ADIME charting
-Developed a program and hold licensure for dietitian and registered nursing continuing
education in the state of Illinois, offering 50+ hours per year.
-Built company website and handle routine maintenance for marketing strategies
- Established a CMS CLIA waiver to conduct finger stick lab work
in the home. We now have over 1,000 requests for lab work every 6 months.
-Monitor all areas of quality control including patient outcomes, cancellation rates, productivity,
scheduled appointments, and timely return of medical documentation from doctor’s offices.
Sales and Marketing:
-Increased billable units from 4.5 hours to 6.0 hours per day.
-Manage annual revenue of $1M.
-100% referral agreement post sales presentation to physicians and health care organizations.
-Routine sales calls and conference appearances to prospective referral sources.
Budget:
-Manage annual revenue of $1M.
-Operate daily budget and create annual budget for staffing and supplies.
-Maintain staffing and supply budget and remain under spending on a regular basis.
-Reduced office labor by $100K by implementing new scheduling methods using phone
technologies and job task rearrangement.
Senior Star Assisted Living and Memory Care Unit
Registered Dietitian-Independent Contractor December 2015-Present
-Develop food safety standards for all production kitchens
-Assist with menu development and food product selection
-Created standard diet orders
-Chart on all residents and provide a complete assessment, diagnosis and intervention as needed.
-Provide in services on food safety and nutrition to all staff memebers.
October 2010-May 2014
ARAMARK
Patient Services Director and Chief Clinical Dietitian
Evanston Hospital and NorthShore University HealthSystem
Direct and manage food service operations at a 250 bed hospital
-Led 75 food service employees which included dietitians, managers, supervisors,
and food service workers
-Managed operating and labor budgets of $9 million, clinical revenue of $250K
-Conducted kitchen audits, safety inspections and monitored compliance for standards of
service-both clinical and food service
-Developed staff on customer service, diet and nutrition information, food preparation,
and waste management for customer and patient satisfaction
-Worked with nursing, rehabilitation, physicians and all other hospital departments to ensure
patient diet orders were followed
2. Coordinated inpatient and outpatient nutrition services for four community
hospitals (including neonatal and intensive care units), six outpatient office locations and two
community clinics
-Responsible for the daily activities of 20 dietitians, 1 diet technician, and dietetic
interns that included: daily rounds, patient charting including assessment, diagnosis,
intervention and monitoring therapies, supplement and tube feeding orders and
distribution, competency and performance evaluation, continuing education credit,
state licensure and registration, and certifications
-Developed and marketed outpatient service offerings including centralized scheduling,
insurance verification, medical nutrition therapy outcome management tracking,
weight management programs, and special community events for all ages, grocery
store tours, nutrition education sessions and lectures
- Dietetic Internship Coordinator
- Clinical Nutrition Committee Chair
Administrator for the system department nutrition software, CBORD and electronic health
record
-Responsible for the maintenance of diet and allergy interfaces between
the electronic medical record and CBORD
-Maintained card file information for 500+ patients for hospital room service
-Special Projects Manager for nutrition-related information technology, LodgeNet-
Patient self-ordering system, diet clerk and dietitian communication-EPIC In-basket
messaging system
-Managed electronic customer service program (SharePoint) for CBORD maintenance
and improvement for patient satisfaction
-Developed and designed menus for therapeutic diets
-Educator for operational standards of excellence with CBORD, recipes and food
item compliances
ARAMARK, NorthShore University Health System March 2009-October 2010
Evanston Hospital
Assistant Director of Patient Services
Managed patient services room service operations for five distinct lines of
service within the department which included 75 employees: tray line, diet office call center,
clinical dietitians (in house and system), host/hostess and management (patient
services manager and supervisors)
-Managed room service call center which included 1200+ calls per day
-Designed and led in service education for training and performance improvement
-Implemented and controlled quality standards for meal production, delivery and
service to patients
-Monitored and maintained CBORD compliance and room service applications
-Planned special diet menus and holiday specials
-Coordinated Meals on Wheels program with food production team
-Managed clinical nutrition inpatient and outpatient services
-Upheld safety standards for hospital food service and clinical care without citations
Advocate Healthcare, Lutheran General Hospital and Children’s Hospital
Senior Clinical Dietitian/Clinical Nutrition Manager March 2008-March 2009
Managed 15 dietitians for a 645 bed teaching and research hospital
- Conducted clinical audits to ensure efficiency of nutrition services in accordance with
The Joint Commission standards of care.
- Implemented the Nutrition Care Process, policies, procedures, and guidelines on
patient care for adult and pediatric populations
3. - Developed and implemented nutrition-related standards of care with hospital
administration, medical staff, nursing and other ancillary services including wound
care and supplement usage across the Advocate Health Care System
- Controlled and performed annual budgets
- Created and executed marketing plans for outpatient nutrition services including
implementing centralized scheduling
- Worked with public relations to advertise nutrition offerings in the community and
create contracts between the hospital and public sponsors
- Performed employee performance reviews
-Worked with food service employees for patient meal delivery and satisfaction
Clinical Dietitian March 2005-March 2009
Nutrition expertise provided to department, hospital, and community
- Provided medical nutrition therapy interventions for all patient types, including
those on nutrition support, tube feeding, post-surgical, diabetic, cardiac,
gastrointestinal diseases and malnutrition
-Worked on two specialty units: renal and oncology
-Coordinated renal education and discharge planning with care coordinator
-Member of the bone marrow transplant team
- Educated patients and staff on various diets including Renal, Diabetic, Cardiac,
Fluid Restriction and Texture
- Planned and organized nutrition-related community events within the hospital
- Monitored quality control and food safety by completing patient meal rounds and
test trays
Internship Coordinator and Preceptor
- Organized and planned required projects and assignments for interns and medical residents
Morrison Management Specialists, Senior Dining Division
Central Baptist Village
Clinical Dietitian/Dietary Manager March 2004 – April 2005
- Assessed residents and provided appropriate nutrition therapy care plans through analysis
of medical charts and nutrition assessments
- Educated residents and family members on specific nutritional needs and therapeutic diets.
- Supervised food production, including tray line, and service to all facility sectors: independent
living, assisted living, and nursing.
- Enforced HACCP regulations with dietary staff
- Conducted service briefings with cooks and performed regular kitchen audit inspections
- Led new employee training program
Education: North Park University Chicago, IL.
Masters of Business Administration, 12/08, With Distinction
- Certified in Healthcare Management and Organizational Development with concentration in
healthcare finance, economics, marketing, leadership and team management.
- Presidential scholarship recipient
University of Illinois at Chicago, Chicago, IL.
Bachelor of Science in Human Nutrition, 12/03, Honors
- Cumulative GPA: 4.68/5.0
Illinois Institute of Technology University, Chicago, IL.
Bachelor of Science in Biology, 05/01
Dean's scholarship recipient
Dietetic
Internship: University of Illinois at Chicago Coordinated Program:
4. Clinical Inpatient, Nutrition Support, Renal/Dialysis, Medical Nutrition Therapy-
Outpatient, Pediatric Nutrition, Community Nutrition, Public Health (Statistical Analysis and
Grant Writing), Food Service Management, Quantity Food Production and
Catering
Computer Skills: Microsoft Office, MDS Database, Care Connection, CBORD, EPIC, Epro
Professional
Memberships: The Academy of Nutrition and Dietetics
Abbott Nutrition: Advisory board leader for “Elevating Nutrition in the Acute Care Setting”
Spring 2013
Clinical
Achievements: Requested speaker for the Food and Nutrition Conference and Expo 2012
Hosted by the Academy of Nutrition and Dietetics
Presentation Title: Nutrition for the Electronic Age
-Project leader for hard-wiring malnutrition guidelines; led department to be included
in Medicare reimbursement
-Reduced hospital readmissions for heart failure by 20% by educating
patients and nursing; coordinated care with home health and skilled nursing facilities
for discharge planning follow through
-Implemented the Nutrition Care Process (NCP) for dietitian charting at 6 healthcare facilities.
-Created electronic meal round records for patient satisfaction improvement
-Elected representative for skin care, risk management, diabetes,
bariatric, and heart failure committees by nursing at NorthShore University HealthSystems
References available upon request