1.
McKenzie D. Culbertson
4100 Massachusetts Avenue, NW, Washington D.C. 20016
(805)-822-4026 ~ mckenzieculbertson@gmail.com
EDUCATION
American University Washington D.C.
Bachelor of Arts December 2017
Major: Political Science with a concentration in Public Administration and Policy
EXPERIENCE
Washington College of Law October 2015 - Present
Administrative Assistant Washington D.C.
§ Organized and provided documents, reports, and information to department and law professors
in a useful and well-organized manner
§ Proctored and administered midterm and final exams in order to ensure the security and
integrity of the exam
§ Provided needed administrative support to student services like manning the front desk,
proofreading documents, and directing the mail
Democratic National Committee September 2015 - Present
Research Intern Washington D.C.
§ Introduced new software to help build a database that the communication department used to
develop press releases for the President’s agenda and the 2016 presidential candidates
§ Answered a large volume of phone calls and addressed member complaints and inquiries to
create a positive and more informative experience with the DNC
Starbucks April 2013 – Present
Barista Newbury Park, CA and Washington D.C.
§ Helped hundreds of customers a day and worked in a fast paced environment while maintaining
friendly customer service
§ Handled thousands of dollars at the cash register while maintaining cash flow records in order to
see how the store performed each hour
§ Maintained the store by organizing merchandise and preparing for closing to achieve maximum
cleanliness and efficiency
Assemblymember Jacqui Irwin’s Office May 2015 - August 2015
Intern Camarillo, CA
§ Monitored district and state issues, current events, and relevant legislation to brief other staff
members and respond to constituent inquiries
§ Drafted press releases to provide exposure for state legislation and district events which helped
increase attendance
§ Responded to constituent inquiries to affirm the Assemblymember’s stance on state bills
regarding health care, the environment, and local issues that highlighted her record as a state
leader
Farmers Insurance February 2013 - August 2015
Office Assistant Newbury Park, CA
§ Maintained hundreds of customer relationships by handling policy renewals and helping
policyholders settle insurance claims
§ Implemented a new customer service software program that allowed the company to become
more accessible and eco friendly
2.
Pretrial Service Agency January 2015 – May 2015
Intern Washington D.C.
§ Conducted interviews with defendants detained in the cellblock to obtain information used to
determine their eligibility for release or placement into the High Intensity Security Program,
which is a program that electronically monitors released defendants.
§ Entered defendant information in a law enforcement database used to create briefings for the
judge and both attorneys
VOLUNTEER EXPERIENCE
Peer Health Exchange September 2014 – January 2015
Health Educator Washington D.C
Los Robles Hospital September 2013 – January 2014
Student Volunteer Thousand Oaks, CA
Youth and Government September 2011 – May 2014
Delegation Leader Thousand Oaks, CA
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SKILLS
Computer: Microsoft Office Programs, Farmer’s Electronic Contact Management System (eCMS)
Licenses: Food Handlers Safety Certification (Servsafe), Lifeguard, CPR and First Aid Certification (Red
Cross)