Experienced Broadband Supervisor Seeking New Opportunity
1. David Morse 530-308-2964
1434 Ambassador Drive, Reno, NV 89523 davidmorse1959@gmail.com
Professional Profile
I am a dedicated and experienced Supervisor of Broadband Technicians. I have the proven
ability to manage a team of technicians and achieve goals.
Nine years supervising technicians of
various skill levels including Headend
technicians.
Able to work under pressure situations
to troubleshoot and resolve technical
problems.
Recruit, hire, train, and evaluate
technicians
Familiar with Fiber optics digital
transport, Microwave, Satellite, Off-
Air,OTN, and Hubs.
FCC Proof of Performance testing.
Participate in creating the annual
budget.
ProfessionalExperience
Suddenlink Communications, Truckee, CA
1/3/11 to Present
Field Services Supervisor
Achievements:
Built an all digital Headend and launched advanced services including
Phone, Internet, VOD, HD, and TiVo.
Improved system reliability and greatly reduced outages and trouble calls.
Improved the quality of installations.
Best Safety Audit for a small Market, 2014
Highest Digital and HSD growth for a large Market. 2011 and 2013
Responsibilities:
Supervising 12 technicians of various skill levels including the Headend
technicians.
Safety
Ensure positive customer experience.
Ensure the system reliability and quality.
Maintain vehicle fleet, test equipment, tools, etc.
Interviewing and hiring Technicians.
Comcast, Stockton, CA
Construction Supervisor
Achievements:
Successfully completed an all fiber optic INET project for the City of
Modesto. The project required completing construction to 100 separate
sites within six months to avoid a franchise fine of $1,000,000
Effectively collaborated with City, County, State agencies, public utility
2. [Your Name][phone][e-mail]
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companies to complete joint projects.
Constructed and maintained 800 miles of fiber optic cable.
Responsibilities:
Safety
Supervision of Construction technicians and Design staff.
Maintain fiber optic system. Including on call.
Commercial construction projects.
Supervise the construction contractors.
Comcast, Stockton, CA
Headend Technician
Achievements:
Worked in Stockton Headend and other projects.
Responsibilities:
Maintain the Headend and hubs.
Comcast, Stockton, CA
Fiber Technician
Fiber splicing and documentation during the system upgrade to 860
MHz, HFC.
Installing transmitters, and nodes in the field and the Headend.
Supervising the fiber splicing contractors.
Comcast, Stockton, CA
System Technician
Maintenance and trouble calls for the Stockton area systems.
Education
Currently studying for CCNA certification at TMCC, Reno, NV
San Joaquin Delta College, Stockton, CA
Leadership training at AT&T Broadband, Comcast, and Suddenlink.
US Army - Mobile Power generator school, Ft. Belvoir VA.
Certification
National Cable Television Institute, Certified Advanced Technician.
Heath Kit Electronics, Certified Communications Technician.
SCTE, Broadband Distribution Specialist
SCTE, Broadband Premises Installer
References
References are available upon request.