This document contains contact and background information for MohdWasim Raja. It summarizes his current role as an Insurance Associate for EXL Service working with a US-based insurance company since 2007. His responsibilities include researching insurance policies to correctly apply payments and resolve customer issues. He has received honors for his work and completed training in communication skills and insurance fundamentals. Raja has a bachelor's degree from Delhi University and provides contact details.

1. MohdWasim Raja
H.No.460, Ist floor, Gali No. 37, Zakir Nagar
Okhla, Delhi-1100025
Email id: Me_wasimraja@rediffmail.com
Mobile No:+91 7428257721
Objective
A challenging career that will exhibit my competencies to the apex and will enable me to
expose my talent to maximum to reach the height of success.
Current Job Title – Insurance Associate, Apr, 2007 - Present
Job Profile
Description
Company Name - EXL Service, Noida.
Account - Premium Function of U.S. based Insurance
company Prudential Financial Inc.
Responsibility
Working in a highly research oriented process to identify and reconcilesystem
issues in applying premium and loan payments.
Working on customer’s request to find the misallocation of premium and loan
funds and correct them. Research the missing funds as well.
Placing stop payment on Prudential’s checks and crediting them as premium
or loan towards policy.
Completing clients requests with given TAT (Turn Around Time).
After making corrections, correspond with the customer regarding all the
concerns and queries
Role
Research and Analysis of Life Insurance Policies towards application of money
to pay premiums, loans and claims.
Responsible for the preparation and maintenance of the process based
reports, regarding Quality, Productivity and other process related issues.
Quality focused, ensure that meeting/exceeding the Quality and Productivity
targets
Interacting with clients through mails and daily/weekly conference calls

2. Honors, Awards & Training
Awarded with a token of appreciation for being a performer of the team.
Successfully completed the training of Communication Skills.
Professional Development
Certifications
Sep, 2008: LOMA (Life Office Management Association) Certified,
Completed LOMA 280
Fundamental in Insurance Training
Education
DelhiUniversity, Bachelor in Art(Hons), 2006.
12th, GodwinPublic School, Meerut, 2003.
Personal Details
Date of Birth : 07th July 1984.
Sex : Male
Languages Known : Hindi,English& Urdu
Nationality : Indian.
(MohdWasim Raja)