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Responsive Design & Prototyping – Part 3 "
                                                                                                         !




What does this mean for us?!
If we focus our design and implementation efforts on typical desktop sites that are...!
                                          !

•!   Flash-Powered/Bandwidth Hungry!

•!   Made primarily for BIG screens!

•!   And, that need to be rebuilt for every marketplace innovation !




We’ll increasingly cut off users from our content. !
The Solution:!
!
!
                 !
                     Accessibility: !
        Progressive Enhancement!
                                  !
                     Optimization: !
              Responsive Design!
Accessibility !
Progressive Enhancement!
What is “Progressive Enhancement”?!
A design methodology that focuses on allowing ALL users access to the
base site content while providing for progressively richer experiences for
           users with more advanced devices and browsers.!




                 Flash!                       HTML5!

              Functionality (JavaScript)!

                         Styling (CSS)!

                       Content (HTML)!
Optimization!
Responsive Design!
The Landscape Changed!
Device!   Screen Size!     Content!    Site!



             480 !                    .MOBI!
              x!
             320!




              768!
                x!
              1024!

                                      .COM!




             1024 x 768!
One Site, Optimized for ALL Screens!




       Responsive Web Design!
Device!              Screen Size!              Content!                Site!

Identify Your      Prioritize Your       Determine         Resolution            Single!
  Content!            Content!         Device Features!     Ranges!               Site!


                 Consumer Behavior!
                                                           Min - Max!


                  Scenario - Where
                      use it?!
                                                                                 .COM!

                   Mindset - How                             Min - Max!
                      use it?!


                   Goal - Why use
                         it?!
                                                                 Min - Max!
Content!
Just because something is smaller and portable
doesn’t mean it should have less content.!
It’s not about the right amount of content, but rather the
   right prioritization of content.!




                          Mobile!                     Tablet!                      Desktop!

Scenario / Mindset !   On-the-go, Multi-tasking!          Focused, Exploratory!
                       •! Must get it done quickly!       •! Take time to look around the site!
                       •! It must be very simple for me   •! Less environmental distractions!
                          to understand.!
                       !                                  !




Content Priority!        What are the           Entertaining and          A mix of content with
                        most important         engaging Content!          focused task-based
                           tasks.!                                               paths!
Content!
All content always available!
We can no longer assume people will view our content across multiple
devices.!



Prioritize content for each device!
Based on where, when and how consumers interact with each device.!
Layout!
How do we usually start?!




               Content!
The Landscape Changes, Again.!
We create a malleable design!

                                Placement!




                                  Scale!


                  Start with
                     Mobile!
                                  Flow!




   Mobile!   Stretch!           Tablet!
Layout!
Solve for the gap!
Use techniques like placement, scale & flow to adjust individual
components as you stretch your design.!



Mobile first!
It is easier to solve for more space than to compress content.!
How can we be responsive?!
Think Di"erently!
!
So what does this
all mean — really?!
We have to wear more hats…!



                       Usability Specialists




                                                                                     Mobile Experts
                                                     Content Experts
                                                                       Researchers
                                                                                                              Taxonomists
                                                      Designers                                       Social gurus

                                               Information Architects
 Infographicologists
                                                        Content Strategists


                                                                                                                 …and change them "
                                                                                                                    frequently!!
We have to raise our UX game…!


                                Cross-office       Tablet exploration &
                                collaboration "   assignment delivery!
                                      !                                   Mobile device &
                                                                         experience training!
         Cross-capability "
        learning sessions!

                                                                                     Content
        Mandating "                                                                management
 earlier UX engagement "                                                            processes!
        in projects !



Moving beyond ‘Visio’:
clickable prototyping!
                                                                                     Experience
                                                                                   strategy design!

               Responsive "
              digital design!
We have to come together… !




                     …in ways we’re not used to!
We have to broaden the definition of UX Design!
Discover/Define!                 Design!                        Implementation!

"!   Business Needs!            "!   Site Maps!                "!   Work with Tech!

"!   User Needs!                "!   Navigation Design!        "!   Content Mapping!
                                "!   Interface Design!         "!   CMS set up!
"!   Heuristic Analysis!
                                "!   Wireframes!               "!   QA Experiences!
"!   Competitive Analysis!
                                !
                                "!   Content Design!
"!   User Personas!
                                "!   Data Mapping!             !       And other stuff…!
                                                                       "! Client Consulting!
"!   User Scenarios/Journeys!
                                "!   Clickable Prototypes!     !       "!   Pressure Testing!
"!   High-Level Requirements!                                  !
                                                                       "!   Reality Mapping!
                                "!   Process Optimization!
                                                                       "!   Capability Alignment!
"!   Experience Strategy!       "!   Temporal Specifications!           "!   Story Telling!




                                !
                                !
                                !
What does this mean?!
To be successful in an Agency Model,!



                         "
     UX has to embrace change "
           — and lead it.!

                                 Thanks!!

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Responsive Design & Prototyping -- An Agency Model (Part 3/3)

  • 1. Responsive Design & Prototyping – Part 3 " ! What does this mean for us?! If we focus our design and implementation efforts on typical desktop sites that are...! ! •! Flash-Powered/Bandwidth Hungry! •! Made primarily for BIG screens! •! And, that need to be rebuilt for every marketplace innovation ! We’ll increasingly cut off users from our content. !
  • 2. The Solution:! ! ! ! Accessibility: ! Progressive Enhancement! ! Optimization: ! Responsive Design!
  • 4. What is “Progressive Enhancement”?! A design methodology that focuses on allowing ALL users access to the base site content while providing for progressively richer experiences for users with more advanced devices and browsers.! Flash! HTML5! Functionality (JavaScript)! Styling (CSS)! Content (HTML)!
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  • 9. Device! Screen Size! Content! Site! 480 ! .MOBI! x! 320! 768! x! 1024! .COM! 1024 x 768!
  • 10. One Site, Optimized for ALL Screens! Responsive Web Design!
  • 11. Device! Screen Size! Content! Site! Identify Your Prioritize Your Determine Resolution Single! Content! Content! Device Features! Ranges! Site! Consumer Behavior! Min - Max! Scenario - Where use it?! .COM! Mindset - How Min - Max! use it?! Goal - Why use it?! Min - Max!
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  • 15. Just because something is smaller and portable doesn’t mean it should have less content.!
  • 16. It’s not about the right amount of content, but rather the right prioritization of content.! Mobile! Tablet! Desktop! Scenario / Mindset ! On-the-go, Multi-tasking! Focused, Exploratory! •! Must get it done quickly! •! Take time to look around the site! •! It must be very simple for me •! Less environmental distractions! to understand.! ! ! Content Priority! What are the Entertaining and A mix of content with most important engaging Content! focused task-based tasks.! paths!
  • 17. Content! All content always available! We can no longer assume people will view our content across multiple devices.! Prioritize content for each device! Based on where, when and how consumers interact with each device.!
  • 19. How do we usually start?! Content!
  • 21. We create a malleable design! Placement! Scale! Start with Mobile! Flow! Mobile! Stretch! Tablet!
  • 22. Layout! Solve for the gap! Use techniques like placement, scale & flow to adjust individual components as you stretch your design.! Mobile first! It is easier to solve for more space than to compress content.!
  • 23. How can we be responsive?! Think Di"erently! !
  • 24. So what does this all mean — really?!
  • 25. We have to wear more hats…! Usability Specialists Mobile Experts Content Experts Researchers Taxonomists Designers Social gurus Information Architects Infographicologists Content Strategists …and change them " frequently!!
  • 26. We have to raise our UX game…! Cross-office Tablet exploration & collaboration " assignment delivery! ! Mobile device & experience training! Cross-capability " learning sessions! Content Mandating " management earlier UX engagement " processes! in projects ! Moving beyond ‘Visio’: clickable prototyping! Experience strategy design! Responsive " digital design!
  • 27. We have to come together… ! …in ways we’re not used to!
  • 28. We have to broaden the definition of UX Design! Discover/Define! Design! Implementation! "! Business Needs! "! Site Maps! "! Work with Tech! "! User Needs! "! Navigation Design! "! Content Mapping! "! Interface Design! "! CMS set up! "! Heuristic Analysis! "! Wireframes! "! QA Experiences! "! Competitive Analysis! ! "! Content Design! "! User Personas! "! Data Mapping! ! And other stuff…! "! Client Consulting! "! User Scenarios/Journeys! "! Clickable Prototypes! ! "! Pressure Testing! "! High-Level Requirements! ! "! Reality Mapping! "! Process Optimization! "! Capability Alignment! "! Experience Strategy! "! Temporal Specifications! "! Story Telling! ! ! !
  • 29. What does this mean?!
  • 30. To be successful in an Agency Model,! " UX has to embrace change " — and lead it.! Thanks!!