Responsive Design Leadership - One Style Does Not Fit All

1. @amymarquez #PPPConf Responsive Design Leadership One Size Style Does Not Fit All Amy Jiménez Marquez

2. @amymarquez #PPPConf My path…

3. @amymarquez #PPPConf My path…

4. @amymarquez #PPPConf Our Backgrounds Super duper, completely scientiﬁc Twitter poll ok, maybe not…

7. @amymarquez #PPPConf A little backstory

8. @amymarquez #PPPConf A little backstory

9. @amymarquez #PPPConf I failed

11. @amymarquez #PPPConf I failed Brilliant IA Expert knowledge of the enterprise ﬂywheels Solid work on complex systems Can see trouble coming around the corner

12. @amymarquez #PPPConf I failed Brilliant IA Expert knowledge of the enterprise ﬂywheels Solid work on complex systems Can see trouble coming around the corner Risk-averse… Does not work well with ambiguity… Self-doubt…

14. @amymarquez #PPPConf I failed Problems were squishy Mission was to push boundaries Often had to deﬁne the problems Worked with a lot of new technology Did not set her up for success Did not make her feel safe

15. @amymarquez #PPPConf I failed Problems were squishy Mission was to push boundaries Often had to deﬁne the problems Worked with a lot of new technology Did not set her up for success Did not make her feel safe

16. @amymarquez #PPPConf Why I failed

21. @amymarquez #PPPConf How to avoid similar failures

22. @amymarquez #PPPConf How to avoid similar failures

23. @amymarquez #PPPConf Know yourself Big 5 Personality Traits Openness Conscientousness Extroversion Agreeableness Neuroticism

24. @amymarquez #PPPConf Know yourself Big 5 Personality Traits Openness Conscientousness Extroversion Agreeableness Neuroticism “He who knows others is wise; he who knows himself is enlightened.” ― Lao Tzu

25. @amymarquez #PPPConf Know yourself Myers-Briggs Free at 16Personalities.com, more in-depth analysis at MBTIonline.com Resources StrengthsFinder Book available on Amazon www.gallupstrengthscenter.com/Gallup/StrengthsFinder International Personality Item Pool (IPIP) Available free online https://ipip.ori.org

30. @amymarquez #PPPConf Know your team

31. @amymarquez #PPPConf Know your team

32. @amymarquez #PPPConf But how?

33. @amymarquez #PPPConf The Empathy Slide “…empathic emotion plays an important role in creating this paternalistic climate of support and protection to promote successful job performance in these high power-distance cultures.” Study - Empathy in the Workplace: A Tool for Effective Leadership   from the Center for Creative Leadership

34. @amymarquez #PPPConf The Empathy Slide “…empathic emotion plays an important role in creating this paternalistic climate of support and protection to promote successful job performance in these high power-distance cultures.” Study - Empathy in the Workplace: A Tool for Effective Leadership   from the Center for Creative Leadership

35. @amymarquez #PPPConf What if I’m not good at empathy? • Pay attention to others • Pay attention to yourself • Don’t make assumptions • Leave the rest of the world outside the door at work You can work to become more empathetic…

36. @amymarquez #PPPConf What if I’m not good at empathy? • Pay attention to others • Pay attention to yourself • Don’t make assumptions • Leave the rest of the world outside the door at work You can work to become more empathetic…

37. @amymarquez #PPPConf Have all the feels Paul Eckman’s Taxonomy of Compassion “Emotional Resonance” • Reactive Emotional Resonance - Giving the appearance of empathizing with someone • Identical (True) Emotional Resonance - Realizing that someone is in pain and physically experiencing that same feeling Read more at greatergood.berkeley.edu

40. @amymarquez #PPPConf Don’t fake it til you make it

41. @amymarquez #PPPConf People should come with instructions…

44. @amymarquez #PPPConf Social norms • Go out to lunch/coffee • Make sure you leave your building • How do they treat the servers? • How do they treat others at the restaurant? • Ask them about their interests, and share yours • What kinds of questions do they ask you?

45. @amymarquez #PPPConf Under pressure • How do they respond to sudden change? • Are they able to prioritize, or do they need help with that? • Do they remain calm or get ﬂustered when timelines change? • Learn their stress tells

46. @amymarquez #PPPConf Under pressure • How do they respond to sudden change? • Are they able to prioritize, or do they need help with that? • Do they remain calm or get ﬂustered when timelines change? • Learn their stress tells

47. @amymarquez #PPPConf Communication skills • Can they clearly communicate their thought processes? • Are they good at giving and receiving critique? • Are they comfortable presenting in front of teammates? • …in front of leadership?

48. @amymarquez #PPPConf Communication skills • Can they clearly communicate their thought processes? • Are they good at giving and receiving critique? • Are they comfortable presenting in front of teammates? • …in front of leadership?

49. @amymarquez #PPPConf Collaboration skills • Do they work well in groups? • Do they tend to facilitate in collaborative sessions? • Are they often quiet during workshops or critiques? • Do they do well with disorganization?

50. @amymarquez #PPPConf Collaboration skills • Do they work well in groups? • Do they tend to facilitate in collaborative sessions? • Are they often quiet during workshops or critiques? • Do they do well with disorganization?

51. @amymarquez #PPPConf Finding individual motivation • What is the team member passionate about? • What kind of projects are they drawn to? • Are they being challenged? • How do they like to be recognized?

52. @amymarquez #PPPConf Finding individual motivation • What is the team member passionate about? • What kind of projects are they drawn to? • Are they being challenged? • How do they like to be recognized?

53. @amymarquez #PPPConf Reminder…

56. @amymarquez #PPPConf Being responsive • Understand yourself • Practice empathy and true emotional resonance • Seek to know the individuals in your team • Understand how your team works as a whole • Own your mistakes • Forgive yourself when you fail • Always be mentoring, always be mentored

57. @amymarquez #PPPConf Thank you!

58. @amymarquez #PPPConf Thank you!

Responsive Design Leadership - One Style Does Not Fit All

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