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          Responsible Tourism Reporting
           Responsible Tourism Clinic | ITB Asia, Singapore
about socialtours
                   Five time Responsible Tourism Awards nominated

                   Travellers from at least 30 countries, aged from 5
                                    years to 85 years

                             Over 150 direct stakeholders

                    Offering trips in Nepal, Tibet, Bhutan and India

                   One of the few travel companies to start with CSR
                                       principles

                      Yearly, we manage over USD 30,000 travel
Raj Gyawali
                         philanthropy / raised through events
Founder Director


                     Responsible Tourism Reporting
                      Responsible Tourism Clinic | ITB Asia, Singapore
about socialtours
  Mentions in Lonely Planet, National Geographic
Adventure, UNWTO Publication on Sustainable Travel
      Companies in Asia, and several media

  IMPORTANTLY, pioneered the development of the
Responsible Tourism Reporting with Jenefer Bobbin &
           Harold Goodwin in 2008/2009

 First Report out in 2009. Second one in draft stage
               now. Coming out soon

Companies in the UK, India and Nepal following this
        system of reporting at present.



    Responsible Tourism Reporting
     Responsible Tourism Clinic | ITB Asia, Singapore
the attempt today

What is this?

What’s involved?

Why do it?

Where do I start?



   Responsible Tourism Reporting
    Responsible Tourism Clinic | ITB Asia, Singapore
what is RT reporting?
A DOCUMENT

Written by the Organization

Claims measured using parameters custom built for
organization

Can be externally audited

Fits all sizes (and types) oforganisations

Meant for the industry and your clients, but most
importantly for you!



     Responsible Tourism Reporting
      Responsible Tourism Clinic | ITB Asia, Singapore
what’s involved?
MAKING THE CLAIM(s) / RT Policy

Developing parameters to measure them

Collecting data (numerical as well as stories)

Analyzing the data

Developing and writing the Document

Putting it out there for all to see!


    Responsible Tourism Reporting
     Responsible Tourism Clinic | ITB Asia, Singapore
why do it?
Benchmarking Responsible actions

          Controlling Actions

Bring skeletons out from the closet

   Give Directions for the future

Makes the company more dynamic

       Side-effects: Marketing


Responsible Tourism Reporting
Responsible Tourism Clinic | ITB Asia, Singapore
where do I start?


Make an RT CLAIM!

   Of course,
  KEEP it REAL!




                    Responsible Tourism Reporting
                    Responsible Tourism Clinic | ITB Asia, Singapore
types of claims
          EASY CLAIM – Gender Balance
Count number of women and men in the organisation.
             Report it over the years.

       MODERATE CLAIM – Fuel Replacement
Start a compost / biogas plant in your hotel – Report
  using a picture, and report on fossil fuel replaced
                   using the bio-gas

       DIFFICULT CLAIM – Control on cultural
       Commodification, energy conservation




    Responsible Tourism Reporting
     Responsible Tourism Clinic | ITB Asia, Singapore
some examples?
            Whats your CLAIM?

       ENERGY CONSERVATION
          Solars to heat water
        Parameters to evaluate:
             Electricity Bills
     Audit report of energy saved
         Photographs / Videos
  Media or third party reports / article?




Responsible Tourism Reporting
Responsible Tourism Clinic | ITB Asia, Singapore
some examples?
                Whats your CLAIM?


           Use reusable PET bottles?
            Use Glass Jars / Bottles?
Communicate Powerfully about the plastic menace ?

    Measure the ‘before and after’ difference?
  Create new stakeholders? (livelihood options?)
  Create ‘friendly’ competition in ‘destinations’?




   Responsible Tourism Reporting
    Responsible Tourism Clinic | ITB Asia, Singapore
some examples?
              Whats your CLAIM?

  EMPOWERMENT OF LOCAL COMMUNITIES:

-Provide platform for promotions / sales of local
                  handicrafts
      - Measure /quantify sales / support?




 Responsible Tourism Reporting
  Responsible Tourism Clinic | ITB Asia, Singapore
references
              www.socialtours.com
> Responsible Tourism > Responsible Tourism Audit

               www.rtreporting.org

             www.thegreencircuit.net

            www.theblueyonder.com

              www.helptourism.com

            www.spitiecosphere.com

         www.grassroutesjourneys.com


   Responsible Tourism Reporting
   Responsible Tourism Clinic | ITB Asia, Singapore
Responsible Tourism Clinic | ITB Asia, Singapore

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Responsible Tourism Reporting

  • 1. Prove your Responsible Action Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 2. about socialtours Five time Responsible Tourism Awards nominated Travellers from at least 30 countries, aged from 5 years to 85 years Over 150 direct stakeholders Offering trips in Nepal, Tibet, Bhutan and India One of the few travel companies to start with CSR principles Yearly, we manage over USD 30,000 travel Raj Gyawali philanthropy / raised through events Founder Director Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 3. about socialtours Mentions in Lonely Planet, National Geographic Adventure, UNWTO Publication on Sustainable Travel Companies in Asia, and several media IMPORTANTLY, pioneered the development of the Responsible Tourism Reporting with Jenefer Bobbin & Harold Goodwin in 2008/2009 First Report out in 2009. Second one in draft stage now. Coming out soon Companies in the UK, India and Nepal following this system of reporting at present. Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 4. the attempt today What is this? What’s involved? Why do it? Where do I start? Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 5. what is RT reporting? A DOCUMENT Written by the Organization Claims measured using parameters custom built for organization Can be externally audited Fits all sizes (and types) oforganisations Meant for the industry and your clients, but most importantly for you! Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 6. what’s involved? MAKING THE CLAIM(s) / RT Policy Developing parameters to measure them Collecting data (numerical as well as stories) Analyzing the data Developing and writing the Document Putting it out there for all to see! Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 7. why do it? Benchmarking Responsible actions Controlling Actions Bring skeletons out from the closet Give Directions for the future Makes the company more dynamic Side-effects: Marketing Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 8. where do I start? Make an RT CLAIM! Of course, KEEP it REAL! Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 9. types of claims EASY CLAIM – Gender Balance Count number of women and men in the organisation. Report it over the years. MODERATE CLAIM – Fuel Replacement Start a compost / biogas plant in your hotel – Report using a picture, and report on fossil fuel replaced using the bio-gas DIFFICULT CLAIM – Control on cultural Commodification, energy conservation Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 10. some examples? Whats your CLAIM? ENERGY CONSERVATION Solars to heat water Parameters to evaluate: Electricity Bills Audit report of energy saved Photographs / Videos Media or third party reports / article? Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 11. some examples? Whats your CLAIM? Use reusable PET bottles? Use Glass Jars / Bottles? Communicate Powerfully about the plastic menace ? Measure the ‘before and after’ difference? Create new stakeholders? (livelihood options?) Create ‘friendly’ competition in ‘destinations’? Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 12. some examples? Whats your CLAIM? EMPOWERMENT OF LOCAL COMMUNITIES: -Provide platform for promotions / sales of local handicrafts - Measure /quantify sales / support? Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 13. references www.socialtours.com > Responsible Tourism > Responsible Tourism Audit www.rtreporting.org www.thegreencircuit.net www.theblueyonder.com www.helptourism.com www.spitiecosphere.com www.grassroutesjourneys.com Responsible Tourism Reporting Responsible Tourism Clinic | ITB Asia, Singapore
  • 14. Responsible Tourism Clinic | ITB Asia, Singapore