Wikads was selected by Sysco to help their clients adjust to digital marketing. They presented a 6 step process for reputation management: 1) Build an online infrastructure, 2) Integrate social media with your website, 3) Get reviews and respond to bad ones, 4) Build brand affinity, 5) Get video and good photos, 6) Know your target audience on different platforms. The key messages were to become aware to improve your business and stay consistent with successful strategies.