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Replying to letters of enquiry ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
Even if the product is yours, you may still have to refer to the enquirer elsewhere. ,[object Object],[object Object]
Catalogues, price lists, prospectuses, samples. ,[object Object]
[object Object],[object Object]
[object Object],[object Object]
Demonstrations, representatives, show-room visits ,[object Object]
[object Object],[object Object]
[object Object],[object Object]
Closing  ,[object Object],[object Object],[object Object]
[object Object],[object Object]
Quotations  ,[object Object]
Prices  ,[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
Whenever possible you should quote prices in customer’s currency, allowing for exchange fluctuations.  ,[object Object],[object Object]
Transport and insurance costs ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
Discounts  ,[object Object]
[object Object],[object Object],[object Object],[object Object]
Quoting delivery ,[object Object]
[object Object],[object Object],[object Object],[object Object]
Fixed terms and negotiable terms ,[object Object]
[object Object],[object Object]
[object Object],[object Object]
[object Object]
In the next examples, the use of the adverbs  normally  and  usually  soften the tone of the statements  to indicate that although the firm prefers certain terms, these can at least be discussed.   ,[object Object],[object Object]
General information reply ,[object Object],[object Object],[object Object],[object Object]
Offer an alternative  ,[object Object],[object Object],[object Object]

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Replying To Letters Of Enquiry

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