This document outlines the benefits of receiving remote IT support from Semtech Solutions Ltd based in New Zealand, including favorable time differences that allow support during off hours, lower costs due to favorable exchange rates and lack of on-site expenses, and reliable service for maintenance, support, systems builds, and more through remote access tools. Semtech Solutions provides around the clock support to locations worldwide at reduced rates compared to on-site support.

1. Remote IT Support From New ZealandRemote IT Support From New Zealand
A brief presentation of the benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz

2. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz

3. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Favourable Time Difference
● Favourable NZ Dollar Rates
● Low Cost Communications
● No On Site Costs
● Reliable Service

4. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Favourable Time Difference
US Los Angeles -19 hours
US New York -16 hours
Europe Paris -10 hours
Europe Frankfurt -10 hours
UK London -11 hours
Canada Toronto -16 hours
Australia Sydney -2 hours
as at 9/4/2013
Let your staff sleep whilst we take care of your support needs

5. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Favourable NZ Dollar Rates
US Dollar 1.18
Euro 1.54
UK 1.8
Canada 1.16
Australia 1.23
as at 9/4/2013

6. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Low cost Communications using tools like
Messenger
Skype
Screen Sharing
Email
VOIP

7. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● No On Site Costs
No need to tie up a valuable desk
Support via remote access
Use just those hours that you need
No need for extra full time staff
None of the costs associated with full time on site staff

8. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Reliable Service
Maintenance and support
Data warehousing
Large in house systems builds and documentation
Relational database support i.e. Oracle
Unix / linux based in house systems
Staff interviews and help with training

9. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Want to know more ?
Thank you for taking the time to check this presentation
Please check our web site below
Please feel free to ask any question that you might have

10. Remote NZ Support BenefitsRemote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.nz
Email info@semtech-solutions.co.nz
● Want to know more ?
Thank you for taking the time to check this presentation
Please check our web site below
Please feel free to ask any question that you might have