The survey found that while most organizations have business continuity plans (BCPs) in place, many of these plans may not be fully effective due to a lack of business impact analysis (BIA) to identify critical processes. Additionally, there is often insufficient internal communication about BCPs to employees and a lack of proactive engagement with suppliers about continuity arrangements. To develop more robust BCPs, organizations need to conduct BIAs to understand recovery priorities, better communicate BCP details and staff responsibilities internally, and take a more proactive approach to ensuring continuity in the supply chain.
Taming organisational complexity—start at the top examines the sources of complexity, its effects and the efforts companies have undertaken to reduce it.
All organizations need a Disaster Recovery (DR) plan, but many are unsure what is appropriate or how to scope the organization’s needs. Operating with an insufficient DR plan leaves organizations vulnerable to negative business impacts in the event of a disaster. Organizations can save time and money by properly scoping their DR plan.
The process of examining your DR plan can be broken down into a series of steps:
* Determine the current DR capability which IT can provide
* Know what DR capabilities the business wants
* Align the business’ and IT’s DR priorities
Use this Storyboard to begin the process of building your organization’s ultimate DR plan.
Consumer technology is invading the enterprise and IT must embrace it in order to encourage employee productivity and satisfaction. Info-Tech recommends that organizations allow personal mobile devices on their corporate networks. This research addresses the following:
•Understand differences in security and management between the three major platforms – BlackBerry, Apple iOS, and Google Android.
•Evaluate the organization's position on the mobile device security scale and determine if third-party infrastructure is necessary.
•Development and enforcement of a personal mobile acceptable use policy to encourage end-user compliance and foster success.
Embrace consumer technology in the enterprise, and focus on end-user compliance to leverage productivity and maximize the potential for success.
Taming organisational complexity—start at the top examines the sources of complexity, its effects and the efforts companies have undertaken to reduce it.
All organizations need a Disaster Recovery (DR) plan, but many are unsure what is appropriate or how to scope the organization’s needs. Operating with an insufficient DR plan leaves organizations vulnerable to negative business impacts in the event of a disaster. Organizations can save time and money by properly scoping their DR plan.
The process of examining your DR plan can be broken down into a series of steps:
* Determine the current DR capability which IT can provide
* Know what DR capabilities the business wants
* Align the business’ and IT’s DR priorities
Use this Storyboard to begin the process of building your organization’s ultimate DR plan.
Consumer technology is invading the enterprise and IT must embrace it in order to encourage employee productivity and satisfaction. Info-Tech recommends that organizations allow personal mobile devices on their corporate networks. This research addresses the following:
•Understand differences in security and management between the three major platforms – BlackBerry, Apple iOS, and Google Android.
•Evaluate the organization's position on the mobile device security scale and determine if third-party infrastructure is necessary.
•Development and enforcement of a personal mobile acceptable use policy to encourage end-user compliance and foster success.
Embrace consumer technology in the enterprise, and focus on end-user compliance to leverage productivity and maximize the potential for success.
IDC Energy Insights - Enterprise Risk ManagementFindWhitePapers
Operational risk management is a rising priority for companies in asset-intensive industry segments. Disparate and disconnected efforts in safety, environmental compliance, and asset utilization at the individual facility are converging to provide better enterprise-wide control and management accountability. Companies that make substantial efforts today will not only improve risk mitigation but create an enduring competitive advantage.
Metrics & Reporting - A Failure in CommunicationChris Ross
Wisegate recently conducted a research initiative to assess the current state of security risks and controls in business today. One of the key takeaways? A concerning lack of metrics and reporting on the subject. While CISOs claim to be improving corporate security all the time, there is little ability to measure that success. In this Drill-Down report, Wisegate uncovers where most organizations stand when it comes to metrics and reporting, and how it is affecting their businesses on the whole.
Financial Services Automation: Taking Off the Training WheelsCognizant
Many financial institutions are struggling to move beyond early proofs of concept with process automation, our latest research reveals. To realize the promise of automation, financial institutions need to transcend technological myopia, focus on end-to-end business function innovation, and proactively address security challenges and risk.
Businesses face a multitude of challenges in today’s environment. The overall speed of business is constantly increasing. Decisions are made within minutes and channels are diversifying rapidly. Perhaps most importantly, face-to-face interaction has started to become a luxury, rather than a necessity or consequence of everyday behavior.
Over the past five years, companies of all sizes have been under increased pressure to improve IT efficiency and effectiveness.
IDC customer-based studies show that each year, the average midsize company experiences 15–18 business hours of network, system, or application downtime. Causes of downtime vary, but aging systems can have components or software that fail, while network connections and power grids can fail at any time because of external causes (e.g., weather, construction work, or natural disaster). Outages occurring during business hours result in revenue loss, as orders are dropped, customers move on, and employees cannot access critical applications. IDC research found that revenue losses per hour averaged $75,000. However, the adoption of best practices has allowed midsize companies to reduce downtime significantly in recent years. Solutions that improve system management, protect data assets from loss and unauthorized access, strengthen network security, and ensure availability directly reduce these losses at customer sites.
Making the Leap: Exploring the Push for Cloud AdoptionGov BizCouncil
For a growing number of public and private sector organizations, cloud is the future — a game-changer for mitigating risk, enhancing effectiveness, and initiating new capabilities. To learn more about ongoing progress and challenges associated with cloud adoption, Government Business Council and Salesforce launched an in-depth research study in May 2017.
Greater awareness in recent years of the volatility of the risk environment, together with the regulatory impetus provided by
corporate governance requirements, has placed effective risk management high on the corporate agenda. Changing attitudes
to risk management have also resulted in the emergence of a more holistic and proactive approach to managing exposures.
Nearly two thirds (62%) of managers report that cyber security threats are increasingly posing a serious risk to their business, with nearly a third of UK organisations (32%) having come under a cyber attack of some sort in the past 12 months, according to new research published by the Chartered Management Institute (CMI) today.
Executives are discovering that Information Governance (IG) is NOT what they think it is. This IDC study shows that Poor Document Processes are the leading offender in poor information management, and put your business at the highest risk.
IDC Energy Insights - Enterprise Risk ManagementFindWhitePapers
Operational risk management is a rising priority for companies in asset-intensive industry segments. Disparate and disconnected efforts in safety, environmental compliance, and asset utilization at the individual facility are converging to provide better enterprise-wide control and management accountability. Companies that make substantial efforts today will not only improve risk mitigation but create an enduring competitive advantage.
Metrics & Reporting - A Failure in CommunicationChris Ross
Wisegate recently conducted a research initiative to assess the current state of security risks and controls in business today. One of the key takeaways? A concerning lack of metrics and reporting on the subject. While CISOs claim to be improving corporate security all the time, there is little ability to measure that success. In this Drill-Down report, Wisegate uncovers where most organizations stand when it comes to metrics and reporting, and how it is affecting their businesses on the whole.
Financial Services Automation: Taking Off the Training WheelsCognizant
Many financial institutions are struggling to move beyond early proofs of concept with process automation, our latest research reveals. To realize the promise of automation, financial institutions need to transcend technological myopia, focus on end-to-end business function innovation, and proactively address security challenges and risk.
Businesses face a multitude of challenges in today’s environment. The overall speed of business is constantly increasing. Decisions are made within minutes and channels are diversifying rapidly. Perhaps most importantly, face-to-face interaction has started to become a luxury, rather than a necessity or consequence of everyday behavior.
Over the past five years, companies of all sizes have been under increased pressure to improve IT efficiency and effectiveness.
IDC customer-based studies show that each year, the average midsize company experiences 15–18 business hours of network, system, or application downtime. Causes of downtime vary, but aging systems can have components or software that fail, while network connections and power grids can fail at any time because of external causes (e.g., weather, construction work, or natural disaster). Outages occurring during business hours result in revenue loss, as orders are dropped, customers move on, and employees cannot access critical applications. IDC research found that revenue losses per hour averaged $75,000. However, the adoption of best practices has allowed midsize companies to reduce downtime significantly in recent years. Solutions that improve system management, protect data assets from loss and unauthorized access, strengthen network security, and ensure availability directly reduce these losses at customer sites.
Making the Leap: Exploring the Push for Cloud AdoptionGov BizCouncil
For a growing number of public and private sector organizations, cloud is the future — a game-changer for mitigating risk, enhancing effectiveness, and initiating new capabilities. To learn more about ongoing progress and challenges associated with cloud adoption, Government Business Council and Salesforce launched an in-depth research study in May 2017.
Greater awareness in recent years of the volatility of the risk environment, together with the regulatory impetus provided by
corporate governance requirements, has placed effective risk management high on the corporate agenda. Changing attitudes
to risk management have also resulted in the emergence of a more holistic and proactive approach to managing exposures.
Nearly two thirds (62%) of managers report that cyber security threats are increasingly posing a serious risk to their business, with nearly a third of UK organisations (32%) having come under a cyber attack of some sort in the past 12 months, according to new research published by the Chartered Management Institute (CMI) today.
Executives are discovering that Information Governance (IG) is NOT what they think it is. This IDC study shows that Poor Document Processes are the leading offender in poor information management, and put your business at the highest risk.
The New Process Genome: Recoding Business Process Work to Thrive in the Moder...Cognizant
Work processes, including those in the banking, healthcare and insurance industries, are undergoing significant change -- making it hard for executives to maintain the status quo. Best practices and new research insights emphasize the new role of shared services,and how businesses can begin to re-code their business process architecutres to reduce costs, drive innovation and successfully compete in the digital economy.
»»Business continuity is of paramount importance to every organization, regardless of industry.
»»Business interruption events are subject to regulatory compliance constraints.
»»The CCO must monitor the organization’s ongoing compliance throughout the event.
»»Beyond monitoring, the CCO can lend valuable objectivity to business resumption activities.
»»Failure to adhere to the 3 Cs can lead to costly and burdensome regulatory outcomes.
Creating an Effective Business Continuity PlanPECB
At first it is important to know that disasters can strike anytime. ISO 22301 - Societal security - Business
continuity management systems is often described as Disaster survival plan. An effective Business
Continuity plan can be the perfect option in providing the structure to enable the recovery time of
critical activities detected. But what is the best way businesses could understand the importance of
this ISO standard? For most of them this standard has proved the continuity of its operations: from
large incidents, such as natural disasters, to accidents of technological and environmental aspects.
The size of incidents should never be neglected. Any incident has a significant influence in business
activities, hence this standard makes your business be survival of the fittest.
Public Relations Impact on Business Matters: Penn Schoen Berlandpsbsrch123
The survey carried out by Penn Schoen Berland to evaluate how Public relations impact on business matters highlights the fact that public relations firms need to become a strategic partner to their client. The global economic environment continues to adversely impact most services businesses, including public relations. Read more about this in winning knowledge section of psbresearch.in
Economist Intelligence Unit 2013 report explores the business impact of strategic CIOs and offers advice to CIOs transitioning to a more strategic role.
As senior managers assess the fallout of the pandemic, top priorities range from accelerating digital initiatives amid cost-cutting pressures, to ensuring health and well-being, according to our recent study.
Similar to Regus / URM Business Continuity Survey (20)
Entrepreneurship: Flourishing in tough conditionsRegus
Given the key importance of entrepreneurship within the economy and even inside single businesses, Regus commissioned research canvassing the opinions of over 19,000 business managers and owners globally asking them about the state of entrepreneurship in their sector and which measures help boost innovation.
Learn how Juniper, an innovative software company, partnered with Regus to off-load wasted office space and become more flexible and mobile across the globe.
Flexible working a key strategy in attracting and keeping top employees - Jan...Regus
Not so long ago, flexible working was the province of senior
managers who lived a long way from headquarters, and
salespeople. Now, in the minds of many, it is an essential part
of any attractive job. It has become a major differentiator when
choosing between new job possibilities; and it is a key factor
in keeping people engaged and satisfied in their
current organization.
This is partly because those in the younger management
generations (Gen Y and Z) are demanding it. Even though
conventional wisdom would suggest that younger cohorts
might accept any job conditions in order to avoid the spectre
of unemployment, in fact they are often refusing to accept
the old rules. It is also because technology enables workers
– even senior ones – to be contacted or stay in touch even
if they are not physically on company premises. Younger
employees, having grown up with the devices, know all
about the possibilities they create, of course. As a result, they
cannot understand why employers who have sought to make
workplaces like university common rooms will not go further
and allow them to work flexibly, saving time on commuting,
enhancing potential productivity, and measuring performance
by results rather than time in the office.
Catch Me If You Can: Flexible working and its impact on recruitment and reten...Regus
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The latest Regus Business Confidence Index shows that global business confidence remains steady; mature economies are showing confidence gains; and emerging economies have tempered their outlook somewhat. But no-one in business is letting a confidence uplift divert them from a continued focus on efficiency gains.
Please join us for a workspace innovation discussion.Regus
Experience a progressive new workspace while
enjoying cocktails and hors d’oeuvres while
engaging in a lively discussion on Dr. Martha
O’Mara’s latest research on how aligning your real
estate strategy with the life stages of your
workforce can increase your competitive
advantage. You are invited to an exclusive event at the new
Regus “pro-working” center in Midtown. Come
take a tour of our cutting-edge workspace
environment at 747 Third Ave.
The latest Business Confidence Index shows that although business confidence shows only marginal
progress, businesses globally plan to hire more sales and marketing staff in their bid for growth.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
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An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
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• Demonstrate the best approach to selection and prioritization of user-goals to address
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
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2. Regus / URM Business Continuity Survey
Business continuity communication – the weakest link?
Background Existence of Business Continuity Plans
With the introduction of ISO 22301, the new It seems that whilst organisations are aware of the
International Standard for Business Continuity importance of BC, it can be argued they are not doing
Management, Ultima Risk Management (URM) and enough to plan and prepare for future incidents and
Regus took the opportunity at the end of 2012 to events. This appears to be particularly true for SMEs,
conduct a survey with the objective of assessing the with 30% of those respondents with less than 50 staff
current status of Business Continuity (BC) in the UK reporting they had no Business Continuity plans (BCPs)
and the likely impact of the new Standard. Of the 200 in place (compared to 16% overall).
organisations who completed the survey, the vast
Smaller organisations may be thinking that such plans
majority were from the private sector and represented
are not needed or they are not a priority. However, it is
both manufacturing and service organisations. There
argued that having an effective response mechanism in
was also a wide spread in terms of organisation size i.e.
place against different disruption scenarios , including
from SMEs to large corporates. The results provided
loss of key staff, single points of failure and denial of
some interesting insights into existing BC practices
access to key buildings/sites, are highly relevant issues
and, in particular, to those areas which represent the
for SMEs.
biggest challenges to UK businesses.
Any organisation, no matter what size or industry, would
Impact of ISO 22301 suffer some level of adverse impact in the event of a
disruption. Many businesses may consider that people
Overall, there was quite a high awareness of ISO 22301, within their organisation are capable of ‘thinking on their
with 62% of survey respondents looking to comply or feet’ and they would just ‘know’ how to deal with an
certify with the new Standard. One of the key perceived incident, but there is a lot more to Business Continuity
impacts of the Standard was in the use of ISO 22301 than just ‘thinking on your feet’. Furthermore, it begs
in tenders. the question of what happens ‘if those individuals
Nearly 2 out of 3 of respondents believed that capable of thinking on their feet are not available?’
ISO 22301 will become an essential requirement Business Continuity planning includes ensuring
to bid for high value tenders and 58% believed the the people involved with the response and recovery
same to be true for general tenders. However, most processes have the appropriate skills, competencies
respondents were not anticipating an immediate and have been trained to deal with an incident,
impact i.e. for those who anticipate it becoming a no matter what form it may take. It also ensures that
requirement, 57% were not expecting it to become every key role within the process has a deputy who is
essential for 3 years or more. also trained with the necessary skills and competencies,
if required.
Senior Management Involvement
One of the positive findings was the high percentage
of senior managers who were involved to some degree
in BC, with only 2% reporting no involvement. Senior
management involvement is widely recognised as a key
requirement in any successful BC implementation and
is featured prominently as a requirement in the new
ISO 22301 Standard. Given this statistic, one could
assume that Business Continuity is being given
significant focus within organisations. However, the
survey points to a number of weaknesses in terms
of BC arrangements.
3. Importance of Business Impact Analysis (BIA) External Concerns
Whilst the statistic of 5 out of 6 responding Apart from internal communication issues, the
organisations having BCPs in place may appear to be Regus/URM survey also found that 27% of respondents
acceptable/impressive, it has to be questioned what reported that BC in the supply chain was their major
the plans are based upon. There is little benefit in external concern. Although 73% of all respondents had
having a BCP in place, if you are not protecting your identified their critical suppliers, far fewer organisations
key products and services. Before an organisation had taken proactive steps to address BC arrangements
develops effective BCPs, good practice dictates that with them. It seems that the larger organisations
it needs to determine what it needs to recover - its have a slightly better handle on things. 52% of the
‘critical processes’. What really needs to be recovered organisations responding to the survey indicated that
and how quickly is best determined by assessing the they had discussed the subject with their suppliers, but
impact of a disruption on the business, be that from a this fell to only 35% for businesses who employed less
financial, operational, contractual or health and safety than 50 people. When asked whether they require their
perspective. If an organisation does not know the supply chain to have exercised / tested their plans, the
answer to these questions, it is quite possible that any numbers dropped drastically to 29% and
plans developed will be based on someone’s guess 18% respectively.
work, the wrong parts of the business or the wrong
An organisation is only as strong as its weakest link.
recovery requirements. The process of uncovering this It doesn’t matter how robust the BCPs and processes
information is called a business impact analysis, or ‘BIA’. are, if an organisation’s critical suppliers cannot provide
Of the 200 organisations surveyed, 26% said that they the level of service required.
had not carried out a BIA. It can thus be hypothesised that
of the 84% of respondents who reported having BCPs Conclusion
in place, some of these may be focussing their recovery
efforts around the wrong business processes or incorrect The Regus / URM BC survey is a lesson to us all
recovery requirements. that organisations need to communicate about
Business Continuity more regularly (whether internally
or to their suppliers).
Internal Communication
Identification of critical processes (via BIA)
Apart from conducting BIAs, another critical (and often
is essential so that more appropriate BCPs can
neglected) element of good practice BC is internal
be developed.
communication. What if employees don’t know what
is contained within the BC plans or what their roles or Effective communication to staff through exercising,
responsibilities are in the event of a disruption? One training and awareness is vitally important to ensure
of the key findings and concerns emerging from the that should the unforeseen happen, everyone knows
Regus/URM survey relates to BC awareness levels. what their roles and responsibilities are and can focus
When asked what their biggest BC concerns were, on recovery and ensuring the business continues.
28% of all organisations surveyed reported ‘a lack
A more proactive approach when dealing with key
of awareness of BC arrangements’. This figure rose
suppliers will ensure that services continue in the event
to 35% for those organisations with more than 250
of an incident.
employees. Only 46% of survey respondents indicated
that they issued regular BC communications to their
employees; for smaller organisations with less than 250
employees, this figure fell to 32%.
Knowing that the plans exist is only one element of BC
awareness though. Staff need to be given specific BC
responsibilities and should be trained and participate in
exercises to ensure that they are competent enough to
carry those responsibilities out.
If an incident occurs, every organisation needs to
know which members of staff (primary role holders and
deputies) will keep the business going. Businesses of all
sizes will benefit from increased internal
BC Communication.
4. About Regus
Regus is the world’s largest provider of flexible
workplaces, with products and services ranging from
fully equipped offices to professional meeting rooms,
business lounges and the world’s largest network of
video communication studios. Regus enables people
to work their way, whether it’s from home, on the
road or from an office. Customers such as Google,
GlaxoSmithKline, and Nokia join hundreds of thousands
of growing small and medium businesses that benefit
from outsourcing their office and workplace needs to
Regus, allowing them to focus on their core activities.
About Ultima Risk Management (URM)
Ultima Risk Management (URM) specialises in
delivering consultancy and training in the areas of
Business Continuity, information security and risk
management. A particular niche skill of URM is in
assisting organisations comply with the relevant British
and International Standards, most notably ISO 27001
and ISO 22301 (and its predecessor BS 25999). To
date, URM has assisted over 60 organisation from
both the public and private sectors certify to these
Standards. In addition, URM is also a Payment Card
Industry Qualified Security Assessor (PCI QSA) which
means that it has been certified by the PCI Security
Standards Council (PCI SSC) to assess organisations’
compliance to PCI DSS.
Regus / URM Business Continuity Survey – April 2013