Refrance D
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Steve Birtles worked as the National Service Manager for PWP Building Services Limited for two years from 2014 to 2016. During this time, [1] he created a high-performing National Service Team and ensured new employees were trained across multiple disciplines. [2] Steve also built strong relationships with clients by attending regular review meetings to discuss performance, issues, and innovations. [3] He is described as a hardworking, loyal, and honorable individual who exceeded high standards.
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Darren Esposito has over 20 years of experience in customer service roles, most recently as a member of the Volume Jeopardy Control Team at Openreach, where he is responsible for managing delivery of all products and providing real-time support to field teams. He has a strong track record of achieving goals and finding innovative solutions to problems. Esposito is highly motivated with strong communication and relationship building skills, and has consistently delivered significant financial benefits to previous employers through his work.
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Michael Dwyer has over 17 years of experience as a Site Manager for The Salvation Army Employment Plus (TSAEP). He has consistently achieved high star ratings for employment sites in Mount Druitt, Blacktown, and Hurstville. Dwyer developed the TSAEP Service Delivery Model and received recognition for innovative projects increasing job placements. He demonstrates strong performance management, financial management, and relationship building skills.
Adam Emsley NEWEST2016
Adam Emsley is an experienced manager with over 16 years of experience managing contact centers and customer service teams. He is currently the Head of Customer Service at Redfern, an online business travel management company, where he oversees a team of 89 employees. Prior to his current role, he held management positions at Barclays Bank and O2 UK, where he was nominated for employee of the year. He has a strong track record of improving customer satisfaction, managing teams, and achieving goals.
patricia-davidson_resume-Edward Jones
The document is a resume for Patricia Davidson, who has over 15 years of experience in business operations and leadership roles at BMO/Bank of Montreal. She has held several positions at BMO including Assistant Branch Manager, Operational Assessment Analyst, and Financial Services Manager. Her core competencies include business process improvement, customer and vendor relationships, team management and training, and leadership.
Samantha King CV final 2016
Samantha King has over 10 years of experience in financial services and customer service roles. She is currently a Team Leader at Customers1to1, managing teams of 20-30 bankers. Previously she held roles of increasing responsibility at Westpac, St George, and National Australia Bank. She has strong skills in team leadership, client relationship management, and achieving performance targets. She seeks to remain in team management and financial services.
1015 CV Enzo Capretta
Enzo Capretta has over 20 years of experience working in management roles at Crown Perth casino. He has progressed from front line employee to manager, overseeing up to 40 direct reports. He is skilled in areas like coaching, training, performance management, and ensuring regulatory compliance. Capretta has received several awards and commendations for his leadership and customer service abilities. Referees provide glowing reviews of his dedication, work ethic, people skills, and record of consistently delivering strong results.
Steven R Jones Career
This document provides a summary of Steve Jones' professional experience and qualifications. It includes his contact information and endorsements from previous colleagues and bosses. Steve has over 20 years of experience in property and casualty insurance claims operations. He has held multiple leadership positions and has a track record of achieving operational and financial improvements. Testimonials highlight his strong relationship building, communication, and problem-solving skills.
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This document provides information about 13-month student internship placements available at Clearswift. It includes details about the company location, salary and benefits for interns, and testimonials from previous interns describing their positive experiences at Clearswift gaining varied technical skills and experience working on diverse projects. The interns note Clearswift helped them secure jobs after graduation and improved their career prospects.
Business Excellence Workshop
This document advertises a business excellence workshop on May 22, 2018 that will teach attendees how to improve customer delivery performance, develop a shared understanding of customers, break down barriers between departments, deliver predictable results, and reduce wasted time and costs. The workshop, led by Andrew Stewart and David Rogers, will use a hands-on simulation to demonstrate how to maximize information flow and delivery of products/services through reducing delays and waste. Attendees will learn to identify value streams and improvement opportunities in their unique fulfillment processes. The workshop is limited to 16 people to ensure interaction and learning.
SarahOwenCVOctober2015A
Sarah Owen has 10 years of experience as a personal assistant and manager at the Royal Bank of Scotland Group. She provides administrative support to directors and manages teams of administrative staff. She is highly organized, reliable, and known for delivering ahead of schedule. She has experience in roles with increasing responsibility, including managing teams of 8-42 staff members.
Gayle Lewis Resume Nov 2016
Gayle Lewis is a motivated professional with extensive experience in customer service and training roles. She currently works at Bunnings Warehouse as the G3 Expert providing garden care advice to both retail customers and trade clients. Previously, she worked at CPA Australia as a Learning Development Executive where she created training programs and oversaw facilitators. She also held roles at Masters and Bunnings in retail customer service and was the Learning & Development Coordinator at CSL Biotherapies. Gayle has qualifications in business operations management and industrial education and training. She is skilled in customer focus, problem solving, and teamwork.
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This document contains a CV for Matthew Brown. It summarizes his work experience including roles as a Service Delivery Manager, Corporate Team Leader, Contracts Representative Advisor, and Assistant Manager. It also lists his education including a BA in History from the University of Central Lancashire and various other qualifications. References are available upon request.
Sept 2015 Updated resume for D Yecko
The document is a resume for Darrell R. Yecko. It summarizes his professional experience including his current role as National Service Manager for Mitsubishi Electric Power Products Inc. where he manages all aspects of the service department. Previous roles include General Manager for CB Power Inc. where he established the USA headquarters, and various marketing and management roles over 25 years for MEDRAD Inc. The resume lists his accomplishments, recognition, education, and contact information.
Pamela Lavery CV 2015
Pamela Lavery has over 10 years of experience in banking, marketing, and administrative roles. She currently works as a Wealth Sales Quality Manager for HSBC Bank of Bermuda, where she plans and conducts sales quality reviews, performs post-sale case reviews, and implements changes to quality standards. Previously she has held roles as a Personal Banker, Marketing Coordinator, and Executive Assistant. Pamela has a diploma in Advertising and Graphic Design and is proficient in various software programs. She is looking to take on new opportunities that allow her to continue developing her skills.
Similar to Refrance D (20)
Refrance D
- 1. The Firs Moor Road Bestwood Village Nottingham NG6 8TU 4th May 2016 Personal Reference To whom it may concern Dear Sir/Madam I have worked with Steve Birtles for almost two years from 2014 to 2016. Steve was employed as our National Service Manager and was responsible for the delivery of our after sales service to PWP Building Services Limited clients. During these two years I witnessed Steve creating a National Service Team that delivered customer service of a very high standard indeed. He employed mature multi-skilled engineers that were able to carry out preventative and reactive maintenance on multi-discipline sites. Those he employed that were not multi-trained he embarked them on a programme to achieve these skill levels. Steve made absolutely sure that new members of his team wanted to learn new disciplines and had the skill sets to represent PWP in a professional and positive manor. Steve’s role, in addition to the standard requirements of a National Service Manager, included building relationships with existing clients by arranging and attending regular client review meetings to discuss performance, any issues they may have and innovative changes being developed within the Operations Department to support their needs. Steve was exceptionally good at building these relationships and he contributed greatly to an exceptional client low attrition rate. Steve is a very honourable, loyal and hardworking individual who sets himself high standards that he works relentlessly to achieve. I thoroughly enjoyed working with him, his open, honest and forthright management style will be greatly missed. I am personally sorry to see Steve leave PWP Building Services Limited, I believe we are losing an extremely competent individual and I will miss his support. Yours sincerely David Bolderson Home Telephone No 01777871307