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Quotation A written statement sent from supplier to customer advising them
of the price of a specific
Till receipt The primary documentation for a sale or purchase in cash
Petty cash voucher A document that records payments out of petty cash
Sales order Sent from the customer to the supplier confirming the required
purchase
Goods received note
(GRN)
An internal by the buyer on receipt of the goods showing the quantity
and condition of the goods received
Business documentation: Sales
Stage Process Document
1 Quotation is requested for goods/ services Quotation/ price list
2 Order is placed Customer order (or sales order)
3 Goods are dispatched Delivery note
4
5
6
Quotation
In the sales cycle, a quotation is a formal document provided by a seller to a potential buyer, outlining
the specific products or services offered, their corresponding prices, terms and conditions, and any
relevant information pertaining to the customer but also initiates negotiations and lays the
groundwork for finalizing the sale.
the quotation is valid, after which the prices and terms may change.
Delivery Terms: Information about shipping or delivery options, including costs, timelines, and
responsibilities.
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Case Scandal
and analysts about the company's true financial condition. They engaged in complex financial
transactions and accounting manipulations to inflate revenues and hide losses. Concerns about
Enron's accounting practices were raised by company insiders and whistleblowers, including
former Vice President Sherron Watkins. However, these warnings were largely ignored by Enron's
management, board of directors, and external auditors.
In late 2001, Enron's financial troubles became public, triggering a rapid decline in the company's
stock price and investor confidence. On December 2, 2001, Enron filed for bankruptcy protection,
resulting in the largest corporate bankruptcy in U.S. history at the time. The Enron scandal led to
a wave of lawsuits, investigations, and regulatory reforms. Several Enron executives, including
Skilling and Fastow, were indicted and convicted on charges of fraud, conspiracy, and insider
trading. Enron's external auditor, Arthur Andersen, was also implicated in the scandal and
ultimately collapsed under the weight of the controversy.
The Enron of the importance of transparency, integrity, and ethical leadership in business.
