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#connectinsg 
Realizing the Power of a Brand 
Tim Grogan 
Head of Talent Brand Solutions, APAC 
LinkedIn
The building blocks of your Talent Brand 
EVP 
Employer Brand 
Talent Brand 
Defined attributes 
that attract and 
engage talent 
The unique & differentiating 
promise a business makes to 
its employees and potential 
candidates 
What talent thinks, feels and 
shares about your company
Transform the way you engage Talent 
Proactive 
Sourcing & Branding 
Efficient & Effective 
Quality = Passive 
Strategic 
4 
Reactive 
Transactional 
Recruitment 
High Cost 
Quantity = Active 
Emerging 
Foundational 
Traditional 
People Talent
#connectinsg
Our Employer Branding 
Adventure
About IDA 
About IDA 
> Formed through merger of National Computer Board (NCB) and 
Telecommunications Authority of Singapore (TAS) some 10+ years 
ago 
> Single agency of 1800+ professionals responsible for 
• planning, policy formulation, regulation and industry 
development of IT and telecoms sectors 
• Govt ICT infrastructure and services for Ministries and many 
statutory boards. 
> Statutory board under Ministry of Communications and 
Information (MCI) 
+ =
TALENT critical to support mission … 
11
Not known outside 
12 
The Challenge … 
A lot of good stuff inside 
Known more for 
regulating TELCOs 
Quality CVs 
Not forthcoming
Not all were convinced on additional platform, 
2,000 
2,250 
HR pushed ahead… 
LinkedIn Followers Trend 
2,614 
2,919 
3,206 
3,543 
4,937 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
0 
May Jun Jul Aug Sep Oct 19-Oct
Focused on content that attracts ICT professionals 
14
Persist we did 
And now…
Close to 50,000 followers! 
16
Complementing other social media platforms… 
17
A Global following and higher quality candidates 
from direct sourcing 
US: 5,100 
(San Fran Bay Area: 300) 
UK: 1,700 
India: 7,000 
Pakistan: 1,100 
S’pore: 7,600 
Indonesia: 500 
Malaysia: 200 
Australia:700 
Canada: 1,000 
Italy: 1,700 
Spain:1,500 
China: 200 
Brazil: 2,600 
Marketing/Line wants to partner HR!
Talent Matters! Just do it ; )
#connectinsg
Public | © Ericsson AB 2014 | 2014-07-09 | Page 33 
› World leading provider of information and 
communications technology and services 
› Over 135 years of experience 
› 40% of the world’s mobile traffic passes 
through our networks 
› 10 regions globally & 110,000+ employees 
› Customers in more than 180 countries 
› We’re enabling unique solutions in 
healthcare, education & humanitarian efforts 
› We don’t just connect places and people – 
but also machines and devices 
› Fifth largest software company in the world
– Analysis of internal 
materials and 
benchmarks: Existing 
research, employee surveys, 
internal communications, 
programs, strategic plan and 
core values 
– Qualitative research: 
Interviews with existing 
employees representing 
departments across the globe, 
along with external focus 
groups 
– Competitive analysis: 
Analysis of competitors for 
global talent 
Public | © Ericsson AB 2014 | 2014-07-09 | Page 34
At Ericsson, what you bring as an 
employee shapes our success. Here, 
you will contribute to an open & 
collaborative culture and reinforce our 
commonly held values of respect, 
professionalism and perseverance. At 
Ericsson, the work you do drives 
change, shapes the contributions we 
make to society and sustainability, and 
plays a part in bringing the Networked 
Society to life. No matter what your role 
at Ericsson, you’ll contribute to 
something bigger. 
Discover what makes YOU + 
ERICSSON a powerful combination. 
Public | © Ericsson AB 2014 | 2014-07-09 | Page 36
employees Online and digital Offline and events 
Education 
Communication 
Engagement 
Public | © Ericsson AB 2014 | 2014-07-09 | Page 37 
Career Site 
Talent Community 
Social Media 
Search 
Traditional 
Conferences 
University Engagement 
Channels will reach both active and passive talent
› Awards 
– Top 50 Most Attractive Engineering Employers in APAC 
– Top 75 Graduate Employer in Australia 
– Top 50 Most Attractive Engineering Employers in Europe 
– Best Companies to Work For in India, UAE, Turkey, 
Portugal, Russia and Finland 
– Top 100 Employer in China 
– Top 100 Best Companies to Work for in America 
– Forbes Top 10 Companies in the U.S. that Do the Most 
to Make Their Employees Happy 
– Glass Door Top 50 CEO’s 
– Industry leader in LinkedIn Talent Brand Index 
› Employee engagement 
– Ericsson: 77% (Global Norm: 69% / ICT Norm: 67%) 
› Attrition 
– ~5% 
Public | © Ericsson AB 2014 | 2014-07-09 | Page 38
› Ensure your employer brand strategy is business driven 
› Conduct research to understand your true EVP and 
how to best communicate it 
› Know your audience, tailor your messages and adapt 
your channels 
› Measure results and continue to evolve 
Ericsson Internal | 2014-04-29 | Page 39
#connectinsg 
Q&A 
#connectinsg
#connectinsg 
Join us at 
SpeakEasy
#connectinsg

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Realizing the Power of a Brand | ConnectIn Singapore 2014

  • 1. #connectinsg Realizing the Power of a Brand Tim Grogan Head of Talent Brand Solutions, APAC LinkedIn
  • 2.
  • 3. The building blocks of your Talent Brand EVP Employer Brand Talent Brand Defined attributes that attract and engage talent The unique & differentiating promise a business makes to its employees and potential candidates What talent thinks, feels and shares about your company
  • 4. Transform the way you engage Talent Proactive Sourcing & Branding Efficient & Effective Quality = Passive Strategic 4 Reactive Transactional Recruitment High Cost Quantity = Active Emerging Foundational Traditional People Talent
  • 5.
  • 8. About IDA About IDA > Formed through merger of National Computer Board (NCB) and Telecommunications Authority of Singapore (TAS) some 10+ years ago > Single agency of 1800+ professionals responsible for • planning, policy formulation, regulation and industry development of IT and telecoms sectors • Govt ICT infrastructure and services for Ministries and many statutory boards. > Statutory board under Ministry of Communications and Information (MCI) + =
  • 9.
  • 10. TALENT critical to support mission … 11
  • 11. Not known outside 12 The Challenge … A lot of good stuff inside Known more for regulating TELCOs Quality CVs Not forthcoming
  • 12. Not all were convinced on additional platform, 2,000 2,250 HR pushed ahead… LinkedIn Followers Trend 2,614 2,919 3,206 3,543 4,937 6,000 5,000 4,000 3,000 2,000 1,000 0 May Jun Jul Aug Sep Oct 19-Oct
  • 13. Focused on content that attracts ICT professionals 14
  • 14. Persist we did And now…
  • 15. Close to 50,000 followers! 16
  • 16. Complementing other social media platforms… 17
  • 17. A Global following and higher quality candidates from direct sourcing US: 5,100 (San Fran Bay Area: 300) UK: 1,700 India: 7,000 Pakistan: 1,100 S’pore: 7,600 Indonesia: 500 Malaysia: 200 Australia:700 Canada: 1,000 Italy: 1,700 Spain:1,500 China: 200 Brazil: 2,600 Marketing/Line wants to partner HR!
  • 18. Talent Matters! Just do it ; )
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. Public | © Ericsson AB 2014 | 2014-07-09 | Page 33 › World leading provider of information and communications technology and services › Over 135 years of experience › 40% of the world’s mobile traffic passes through our networks › 10 regions globally & 110,000+ employees › Customers in more than 180 countries › We’re enabling unique solutions in healthcare, education & humanitarian efforts › We don’t just connect places and people – but also machines and devices › Fifth largest software company in the world
  • 32. – Analysis of internal materials and benchmarks: Existing research, employee surveys, internal communications, programs, strategic plan and core values – Qualitative research: Interviews with existing employees representing departments across the globe, along with external focus groups – Competitive analysis: Analysis of competitors for global talent Public | © Ericsson AB 2014 | 2014-07-09 | Page 34
  • 33.
  • 34. At Ericsson, what you bring as an employee shapes our success. Here, you will contribute to an open & collaborative culture and reinforce our commonly held values of respect, professionalism and perseverance. At Ericsson, the work you do drives change, shapes the contributions we make to society and sustainability, and plays a part in bringing the Networked Society to life. No matter what your role at Ericsson, you’ll contribute to something bigger. Discover what makes YOU + ERICSSON a powerful combination. Public | © Ericsson AB 2014 | 2014-07-09 | Page 36
  • 35. employees Online and digital Offline and events Education Communication Engagement Public | © Ericsson AB 2014 | 2014-07-09 | Page 37 Career Site Talent Community Social Media Search Traditional Conferences University Engagement Channels will reach both active and passive talent
  • 36. › Awards – Top 50 Most Attractive Engineering Employers in APAC – Top 75 Graduate Employer in Australia – Top 50 Most Attractive Engineering Employers in Europe – Best Companies to Work For in India, UAE, Turkey, Portugal, Russia and Finland – Top 100 Employer in China – Top 100 Best Companies to Work for in America – Forbes Top 10 Companies in the U.S. that Do the Most to Make Their Employees Happy – Glass Door Top 50 CEO’s – Industry leader in LinkedIn Talent Brand Index › Employee engagement – Ericsson: 77% (Global Norm: 69% / ICT Norm: 67%) › Attrition – ~5% Public | © Ericsson AB 2014 | 2014-07-09 | Page 38
  • 37. › Ensure your employer brand strategy is business driven › Conduct research to understand your true EVP and how to best communicate it › Know your audience, tailor your messages and adapt your channels › Measure results and continue to evolve Ericsson Internal | 2014-04-29 | Page 39
  • 38.
  • 40. #connectinsg Join us at SpeakEasy