Realizing the Potential of a Connected World
Syam Madanapalli | Indian Technology Congress | 10-Aug-2017
ICT to IoT: What is Changing?
Google, Facebook, Amazon Uber, Tesla, ?
People, Cyber World Cyber Physical Systems, Things
IoT,AR,VR,Pervasive
Computing,AI
Voice,Email,Web,
Broadband,Social
Networking,Cloud
2
IoT - The Enabler of Everything
Collaboration
Transparency
Innovation
Empowerment
Economic
Growth
New
Business
Models
Artificial
Intelligence
ADAS,Drones&Robotics
AR/VR
3DPrinting
Blockchain
IoT IoT
3
The IoT Drivers
4
IoT - Making the World a Better Place to Live
Better World
Data
Visibility
Agility
ActionsDecisions
5
IoT is the Pervasive Computing
Time Devices
1 : N N : 1
1 : 1
Server
Computing
Personal
Computing
Pervasive
Computing
6
IoT and 80 - 20
Software &
Services
80%
Hardware
20%
80 - 20 Rule would help solution
providers and customers where
to focus for more value creation.
7
The Connected Products
Insights
Predictive
Maintenance
New Products
Product
Updates
New Services
Less Downtime
Operational
Efficiency
The Extended Product
8
Servicizing - Everything as a Service
Sell Product
Function
Deliver more
Services
Pool, Share, Rent-
to-Own
Factor 4
Focus on
Business
Low Capex
Pay per Use
9
The Outcome Economy
Strategy
Requires
Impact
Sell the Results
Connected
Ecosystem
Ability to
Deliver
Results
Customer
Context
Quantifying
the Results in
Realtime
Remote
Service
Delivery
Survival of the
Fittest
Creating
Stakeholder Value
Improving the
World
10
Flip-flops
Bed Sold on Website
Delivered
Inaccurate information
20 days for Delivery
11 days to respond after complaint
56 days waiting for refund after acceptance
Then Flip-flops - denies the refund
Claims the installation complete without a visit
90 days since the purchase, no bed yet
Companies like Flipkart with Poor Customer Service can easily be
disrupted by nextgen retailers with New Business Models/SLAs.
11
Indiansdonotunderstandcustomer
service,needtoapplytechnology.
Opportunity for Developing Countries
State-of-the-art tech
and connectivity from
the outset
Opportunity to
leapfrog in digital
infrastructure
No costly
retrofitting
Next wave of
smart services
12
IoT Impacts Every Industry and Service
Industry 4.0 Government Healthcare
FarmingBFSIEducation
13
Issues that Impacts the Adoption
Interoperability Security & Privacy Infrastructure
Protocols, frameworks,
profiles, syntax and
semantics
Data privacy, device,
network & application
security
Spectrum, bandwidth,
QoS and data storage
14
The Roof Computing, IEEE P1931.1
Roof horizontalizes the IoT ecosystem.
Roof provides:
Interoperability for devices and services
Security by design
Awareness and control for privacy
Realtime edge analytics
Data and services management
Roof
Service
A
Service
B
Physical World
Cyber World
15
The Role of Governments
Standards
development
Skill
development
Privacy & incident
response Policies
Leadership &
investment
16
Technological
unemployment is
only short term.
Jobs in the Connected World
Repetitive and lower skilled jobs
will be replaced by robots
Machines will be used in unsafe
environments
Creates New Collar Jobs,
augmented by robots and AI
Innovation would not
have negative effect
on jobs.
17
IoT - to - AI
Short term Long term
Operational
efficiency
New products
& services
Outcome
economy
Pull economy
Insights
Analytics
Predictions
AI
DataCapturing
CognitiveComputing
Cost reductions
Pay per use
Pay per result
End-to-end
automation
New business models
18
AI for Day-to-Day Life
Autonomous
Cars
Cognitive
Computing
Elderly Care
Dangerous
Jobs
IoT and AI will be embedded into our lives that will democratize the intelligence,
potentially making everybody smarter, faster, more productive, healthier and happier.
Friendship
19
“Civilization advances by extending the
number of important operations which
we can perform without thinking about
them.”
Introduction to Mathematics (1911)
IoT advances the civilization - IoT works
in the background, we only see the
benefits, not the technology.
Alfred North Whitehead

1861 - 1947
20
Thank you!
smadanapalli@gmail.com | @smpalli

Realizing the Potential of Connected World

  • 1.
    Realizing the Potentialof a Connected World Syam Madanapalli | Indian Technology Congress | 10-Aug-2017
  • 2.
    ICT to IoT:What is Changing? Google, Facebook, Amazon Uber, Tesla, ? People, Cyber World Cyber Physical Systems, Things IoT,AR,VR,Pervasive Computing,AI Voice,Email,Web, Broadband,Social Networking,Cloud 2
  • 3.
    IoT - TheEnabler of Everything Collaboration Transparency Innovation Empowerment Economic Growth New Business Models Artificial Intelligence ADAS,Drones&Robotics AR/VR 3DPrinting Blockchain IoT IoT 3
  • 4.
  • 5.
    IoT - Makingthe World a Better Place to Live Better World Data Visibility Agility ActionsDecisions 5
  • 6.
    IoT is thePervasive Computing Time Devices 1 : N N : 1 1 : 1 Server Computing Personal Computing Pervasive Computing 6
  • 7.
    IoT and 80- 20 Software & Services 80% Hardware 20% 80 - 20 Rule would help solution providers and customers where to focus for more value creation. 7
  • 8.
    The Connected Products Insights Predictive Maintenance NewProducts Product Updates New Services Less Downtime Operational Efficiency The Extended Product 8
  • 9.
    Servicizing - Everythingas a Service Sell Product Function Deliver more Services Pool, Share, Rent- to-Own Factor 4 Focus on Business Low Capex Pay per Use 9
  • 10.
    The Outcome Economy Strategy Requires Impact Sellthe Results Connected Ecosystem Ability to Deliver Results Customer Context Quantifying the Results in Realtime Remote Service Delivery Survival of the Fittest Creating Stakeholder Value Improving the World 10
  • 11.
    Flip-flops Bed Sold onWebsite Delivered Inaccurate information 20 days for Delivery 11 days to respond after complaint 56 days waiting for refund after acceptance Then Flip-flops - denies the refund Claims the installation complete without a visit 90 days since the purchase, no bed yet Companies like Flipkart with Poor Customer Service can easily be disrupted by nextgen retailers with New Business Models/SLAs. 11 Indiansdonotunderstandcustomer service,needtoapplytechnology.
  • 12.
    Opportunity for DevelopingCountries State-of-the-art tech and connectivity from the outset Opportunity to leapfrog in digital infrastructure No costly retrofitting Next wave of smart services 12
  • 13.
    IoT Impacts EveryIndustry and Service Industry 4.0 Government Healthcare FarmingBFSIEducation 13
  • 14.
    Issues that Impactsthe Adoption Interoperability Security & Privacy Infrastructure Protocols, frameworks, profiles, syntax and semantics Data privacy, device, network & application security Spectrum, bandwidth, QoS and data storage 14
  • 15.
    The Roof Computing,IEEE P1931.1 Roof horizontalizes the IoT ecosystem. Roof provides: Interoperability for devices and services Security by design Awareness and control for privacy Realtime edge analytics Data and services management Roof Service A Service B Physical World Cyber World 15
  • 16.
    The Role ofGovernments Standards development Skill development Privacy & incident response Policies Leadership & investment 16
  • 17.
    Technological unemployment is only shortterm. Jobs in the Connected World Repetitive and lower skilled jobs will be replaced by robots Machines will be used in unsafe environments Creates New Collar Jobs, augmented by robots and AI Innovation would not have negative effect on jobs. 17
  • 18.
    IoT - to- AI Short term Long term Operational efficiency New products & services Outcome economy Pull economy Insights Analytics Predictions AI DataCapturing CognitiveComputing Cost reductions Pay per use Pay per result End-to-end automation New business models 18
  • 19.
    AI for Day-to-DayLife Autonomous Cars Cognitive Computing Elderly Care Dangerous Jobs IoT and AI will be embedded into our lives that will democratize the intelligence, potentially making everybody smarter, faster, more productive, healthier and happier. Friendship 19
  • 20.
    “Civilization advances byextending the number of important operations which we can perform without thinking about them.” Introduction to Mathematics (1911) IoT advances the civilization - IoT works in the background, we only see the benefits, not the technology. Alfred North Whitehead 1861 - 1947 20
  • 21.