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Acknowledgments 
No one ever achieved much without the contributions of others, and cre-ating 
this book was no exception. From the time we first decided to write 
Reading People, through its many drafts, and finally during the process 
of editing, publishing, and promotion, we have been blessed with the en-couragement 
and assistance of so many wonderful and talented people 
that we could never thank them all. But we would like to publicly ac-knowledge 
a few to whom we are particularly indebted. 
We owe a special debt of gratitude to Dr. Spencer Johnson, who first 
suggested that we write this book together. His vision of a book that 
would help others live more enjoyable, meaningful, and fruitful lives 
took root and grew into Reading People. Thank you also, Spencer, for 
introducing us to our agent, Margret McBride, who has been a vital and 
enthusiastic supporter since the inception of this project. 
This book could never have been written without the assistance as well 
of Jack Dunn, the CEO of FTI Consulting, who encouraged Jo-Elian to 
take as much time as she needed away from her duties at the office; and 
without the support of the partners, associates, and staff of the law firm 
of Mazzarella, Dunwoody, Wilson & Petty, who pitched in to free Mark 
up to spend the many months required to put our thoughts on paper. 
We'll never be able to thank Lynn Randall enough for her twenty years 
of support and friendship to Mark, and her help and encouragement 
with this book. Thanks also to Diane Anderson and Melinda Lewis, who 
transcribed draft after draft of the text. Their diligence, talent, and phe-nomenal 
ability to understand Mark's dictation and read his handwrit-

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Reading people how to understand people and predict their behavior -anytime anyplace09

  • 1. Acknowledgments No one ever achieved much without the contributions of others, and cre-ating this book was no exception. From the time we first decided to write Reading People, through its many drafts, and finally during the process of editing, publishing, and promotion, we have been blessed with the en-couragement and assistance of so many wonderful and talented people that we could never thank them all. But we would like to publicly ac-knowledge a few to whom we are particularly indebted. We owe a special debt of gratitude to Dr. Spencer Johnson, who first suggested that we write this book together. His vision of a book that would help others live more enjoyable, meaningful, and fruitful lives took root and grew into Reading People. Thank you also, Spencer, for introducing us to our agent, Margret McBride, who has been a vital and enthusiastic supporter since the inception of this project. This book could never have been written without the assistance as well of Jack Dunn, the CEO of FTI Consulting, who encouraged Jo-Elian to take as much time as she needed away from her duties at the office; and without the support of the partners, associates, and staff of the law firm of Mazzarella, Dunwoody, Wilson & Petty, who pitched in to free Mark up to spend the many months required to put our thoughts on paper. We'll never be able to thank Lynn Randall enough for her twenty years of support and friendship to Mark, and her help and encouragement with this book. Thanks also to Diane Anderson and Melinda Lewis, who transcribed draft after draft of the text. Their diligence, talent, and phe-nomenal ability to understand Mark's dictation and read his handwrit-