The study aims to review the usability and effectiveness of the previous UI of REACH-IT (https://reach-it.echa.europa.eu/) and propose improved ways of organising and presenting the information. The recommendations have now been implemented.
Imran Sarwar Bajwa, A. H. S. Bukhari, [2006] "Speech Language based Engineering System for Automatic Generation of User Forms", in International Conference on Man-Machine Systems (ICOMMS 2006), Kangar, Malaysia
TALLER Sentido de la Marca: Nº 1 de 7 Talleres "Brand User Experience"Brand the Gap
¿Cómo le damos el sentido a una marca?
En el taller aprenderás como crear una cultura de marca utilizando el método "Pirámide de marca"
¿Por qué creamos una pirámide de marca?
· Para construir una marca con una base sólida
· Para descubrir su esencia y sus rasgos únicos
· Para saber cómo crear una Cultura de marca
· Para consensuar cuál será la percepción única de la marca
Imran Sarwar Bajwa, A. H. S. Bukhari, [2006] "Speech Language based Engineering System for Automatic Generation of User Forms", in International Conference on Man-Machine Systems (ICOMMS 2006), Kangar, Malaysia
TALLER Sentido de la Marca: Nº 1 de 7 Talleres "Brand User Experience"Brand the Gap
¿Cómo le damos el sentido a una marca?
En el taller aprenderás como crear una cultura de marca utilizando el método "Pirámide de marca"
¿Por qué creamos una pirámide de marca?
· Para construir una marca con una base sólida
· Para descubrir su esencia y sus rasgos únicos
· Para saber cómo crear una Cultura de marca
· Para consensuar cuál será la percepción única de la marca
A verse by verse commentary on 1 Samuel 20 dealing with David and Jonathan as examples of ideal friendship. Saul becomes angry at Jonathan and throws a spear at him.
The term ‘technical debt' and the challenges it can bring are becoming more widely understood and discussed by IT practitioners, vendor managers and business leaders. If you're looking at technical debt in your organization, or already thinking about measuring technical debt with your vendors, you will find this report useful.
PLM-17-Role of openness in industrial internet platform providers’ strategyKaran Menon
Paper presented in PLM 2017 Conference. Collaborators: Prof. Hannu Kärkkäinen (Tampere University of Technology, Finland) and Prof. Thorsten Wuest (West Virginia University, Finland)
Con el objetivo de ingresar al mercado de los bonos de carbono, en el marco del proyecto Mecanismo de Mitigación Voluntaria de Gases de Efecto Invernadero – MVC Colombia liderado por la Fundación Natura, se adelantó el Taller de Diseño Conceptual de la Plataforma Transaccional de Verificación de Reducción de Emisiones VERs.
La exitosa participación de entidades como la Bolsa Mercantil de Colombia, empresas comisionistas de Bolsa, la Corporación Ambiental Empresarial – filial de la Cámara de Comercio de Bogotá, el Ministerio de Ambiente y Desarrollo Sostenible, el Ideam y por supuesto la Fundación Natura, fue fundamental en la construcción de una plataforma tecnológica para tranzar los bonos pues estas organizaciones entrarán a jugar un papel muy importante desde el punto de vista, oferta, demanda, certificación, registro, compra y venta.
This paper contains the details of the study
of Insurance Management system. The developed system
will manage all the information regarding Insured and
policies offered by the Life Insurance companies. It also
contains an integrated tool of voice enabled appointment
scheduler that alerts an agent for his daily activities. It also
contains features like Smart Data backup system,
Provisioning System, Policies Record, Commission Reports
The application created Proposal/ Policy Entries and then
was helpful for agents. It will be designed to offer east
accessible to all records to provide better maintainability
and to enable the user to make the required modification
as and when necessary. Execution of this project would
enable the user to seek, use and manipulate the records
pertaining to every client.
A CASE Lab Report - Project File on "ATM - Banking System"joyousbharat
A CASE Lab Report - Project File on "ATM - Banking System"
The software to be designed will control a simulated automated teller machine
(ATM) having a magnetic stripe reader for reading an ATM card, a keyboard and
display for interaction with the customer, a slot for depositing envelopes, a
dispenser for cash (in multiples of $20), a printer for printing customer receipts, and
a key-operated switch to allow an operator to start or stop the machine. The ATM
will communicate with the bank's computer over an appropriate communication
link. (The software on the latter is not part of the requirements for this problem.)
A verse by verse commentary on 1 Samuel 20 dealing with David and Jonathan as examples of ideal friendship. Saul becomes angry at Jonathan and throws a spear at him.
The term ‘technical debt' and the challenges it can bring are becoming more widely understood and discussed by IT practitioners, vendor managers and business leaders. If you're looking at technical debt in your organization, or already thinking about measuring technical debt with your vendors, you will find this report useful.
PLM-17-Role of openness in industrial internet platform providers’ strategyKaran Menon
Paper presented in PLM 2017 Conference. Collaborators: Prof. Hannu Kärkkäinen (Tampere University of Technology, Finland) and Prof. Thorsten Wuest (West Virginia University, Finland)
Con el objetivo de ingresar al mercado de los bonos de carbono, en el marco del proyecto Mecanismo de Mitigación Voluntaria de Gases de Efecto Invernadero – MVC Colombia liderado por la Fundación Natura, se adelantó el Taller de Diseño Conceptual de la Plataforma Transaccional de Verificación de Reducción de Emisiones VERs.
La exitosa participación de entidades como la Bolsa Mercantil de Colombia, empresas comisionistas de Bolsa, la Corporación Ambiental Empresarial – filial de la Cámara de Comercio de Bogotá, el Ministerio de Ambiente y Desarrollo Sostenible, el Ideam y por supuesto la Fundación Natura, fue fundamental en la construcción de una plataforma tecnológica para tranzar los bonos pues estas organizaciones entrarán a jugar un papel muy importante desde el punto de vista, oferta, demanda, certificación, registro, compra y venta.
This paper contains the details of the study
of Insurance Management system. The developed system
will manage all the information regarding Insured and
policies offered by the Life Insurance companies. It also
contains an integrated tool of voice enabled appointment
scheduler that alerts an agent for his daily activities. It also
contains features like Smart Data backup system,
Provisioning System, Policies Record, Commission Reports
The application created Proposal/ Policy Entries and then
was helpful for agents. It will be designed to offer east
accessible to all records to provide better maintainability
and to enable the user to make the required modification
as and when necessary. Execution of this project would
enable the user to seek, use and manipulate the records
pertaining to every client.
A CASE Lab Report - Project File on "ATM - Banking System"joyousbharat
A CASE Lab Report - Project File on "ATM - Banking System"
The software to be designed will control a simulated automated teller machine
(ATM) having a magnetic stripe reader for reading an ATM card, a keyboard and
display for interaction with the customer, a slot for depositing envelopes, a
dispenser for cash (in multiples of $20), a printer for printing customer receipts, and
a key-operated switch to allow an operator to start or stop the machine. The ATM
will communicate with the bank's computer over an appropriate communication
link. (The software on the latter is not part of the requirements for this problem.)
BUSINESS CASE CAPSTONE2BUSINESS CASE CAPSTONE3.docxjasoninnes20
BUSINESS CASE CAPSTONE 2
BUSINESS CASE CAPSTONE 3
Business Case Capstone
Connie Farris
Raphael Brown
Jim Chambers
Shaun Cummings
Deandre Kralevic
Colorado Technical University
IT Capstone II
(IT488-1904B-01)
Henrietta Okora
Running head: BUSINESS CASE CAPSTONE 1
Business Case Capstone
Table of Contents
(Week 1) Section 1: Overview of the project (from IT487)3
Overview3
I75 Corridor4
Section 2: Requirements (from IT487)5
Section 3: Design (from IT487)7
Section 4: System development methodology9
Section 5: Work breakdown structure11
Section 6: Communication Plan13
(WEEK 2) Section 7: Quality Assurance Plan TBD15
(WEEK 3) Section 8: Documentation Plan TBD16
(Week 4) Section 9: Quality Assurance and results of test-case execution TBD17
Section 10: Project Closure18
References:19
(Week 1) Section 1: Overview of the project (from IT487)Overview
The Galactic Customer IT Services is IT Support Company with over 250,000 employees with companies in over 50 states with the main headquarters located in Gainesville, FL. The location chosen for the headquarters is based on a Telco Gateway Infrastructure that the main fiber-optic truck line runs along the I75 corridor, from Miami Lakes FL to the northern part of Michigan. This I75 corridor plays an important part of the Networking ability for the organization. The Galactic Customer IT Services is an IT support company, which provides IT support to various small to large companies both within the Unites States and support to various military bases overseas. This large customer service company has installed application software to its large Help Desk ticketing system. The next phase being implemented is the upgrading of its Networking Infrastructure, which also includes cloud-based networking. This Organization has several new updated Servers ready to install on the network. With the previous project being accepted the organization has decided to move forward to improving its networking infrastructure, however the organization has request the project team to draft a plan that requires the following in the plan: Requirements, Design, System Development Methodology, WBS (Work Breakdown Structure), Communications Plan, Quality Assurance Plan, Documentation Plan, and Quality Assurance and results of test-case execution be the project can be closed. I75 Corridor
http://gregkantner.com/blog/wp-content/uploads/2012/05/interstate-75-map.gif
Section 2: Requirements (from IT487)
The project requirements here are derived from the software requirements for the Galactic customer services. The project was to create new ticketing software that the customer wanted upgraded and to completely replace the previous product. The requirements are the following:
• Ticket system
• Ticke ...
BDVe Webinar Series - TransformingTransport – Big Data in the Transport Doma...Big Data Value Association
Learn about how the Transforming Transport Lighthouse Project is helping to transform the Transport and Logistics domains using big data technologies. Lessons learned, pitfalls, innovation potential and business insights.
Business Case Capstone IIConnie FarrisColorado T.docxjasoninnes20
Business Case Capstone II
Connie Farris
Colorado Technical University
IT Capstone II
(IT488-1904B-01)
Henrietta Okora
Running head: BUSINESS CASE CAPSTONE II 1
BUSINESS CASE CAPSTONE II 4
Abstract
BUSINESS CASE CAPSTONE II 3
Business Case Capstone II
Table of Contents
Table of Contents
Abstract2
(Week 1) Section 1: Overview of the project (from IT487)4
Overview4
I75 Corridor5
(Week 1) Section 2: Requirements (from IT487)6
(Week 1) Section 3: Design (from IT487)8
(Week 1) Section 4: System development methodology10
(Week 1) Section 5: Work breakdown structure12
Work Break down Structure13
(Week 1) Section 6: Communication plan14
Communication Matrix15
(Week 2) Section 7: Quality Assurance Plan16
(Week 3) Section 8: Documentation plan17
(Week-4) Section 9: Quality Assurance and results of test-case execution18
Section 10 – Project closure19
QUALITY MANAGEMENT REPORT20
Introduction20
Requirements21
Resources22
Design24
System Development Methodology25
Communication Plan27
References28
(Week 1) Section 1: Overview of the project (from IT487)Overview
The Galactic Customer IT Services is an IT support company with over 250,000 employees with companies in 50 States with the main headquarters located in Gainesville, FL. The location chosen for the headquarters is based on a Telco Gateway Infrastructure that the main fiber-optic trunk line, which runs along the I-75 corridor, from Miami Lakes FL to the northern most part of Michigan. This I-75 corridor plays an important part of the Networking ability for the organization. The Galactic Customer IT Services is an IT support company, which provides IT support to various small to large companies both within the Unites States and support to various military bases overseas. This large customer service company has installed application software to its large Help Desk ticketing system. The next phase being implemented is the upgrading of its Networking Infrastructure, which also includes cloud-based networking. This Organization has several new updated Servers ready to install on the network. With the previous project being accepted the organization has decided to move forward to improving its networking infrastructure, however the organization has requested the project team to draft a plan that requires the following in the plan: Requirements, Design, System Development Methodology, WBS (Work Breakdown Structure), Communications Plan, Quality Assurance Plan, Documentation Plan, and Quality Assurance and results of test-case execution before the project can be closed. Additionally, this organization is upgrading it phone systems to Voice Over Internet Protocol, which will eliminate all Intra-Ladder costs from Telco Companies and the cloud-based networking will also be added to the VoIP system. Using the Waterfall method, the plan below will detail the necessary requirements and resources that will be taken by Galactic IT to provide the most comprehensive plan possible reg ...
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
REACH-IT UX Study
1. Study on the enhancement of
REACH-IT User Experience
SpecificContract No 3 (ECHA/2014/374)
Implementing Framework Contract: No. ECHA/2010/124-Lot 3
NickVaslamatzis, EWORX S.A.
31/03/2015
2. Agenda
ECHA/2014/374 - Project Overview
Key Insights from the REACH-IT Heuristic Evaluation
REACH-IT Concept and Navigation Design
Simplified REACH-IT – High Fidelity Prototype (HFP)
Conclusions
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 2
4. Problem Definition
ECHA performed a review of the usability of REACH-IT
5 face-to-face workshops (September – December 2014)
A number of issues were identified driving this specific contract
The UI design of REACH-IT has not changed radically from its
inception and the technology stack of REACH-IT is also outdated.
4Implementing Framework Contract: No. ECHA/2010/124-Lot 3
5. Project Objectives
Simplifications for the 2018 Registration deadline aiming at helping
users accomplish certain tasks as simply and efficiently as
More intuitive User Interface preventing users from getting lost in
the application. This also includes improving the REACH-IT look
feel.
Quick access to key functionalities and information.
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 5
REACH-IT aspires to beTHE innovative, user-friendly, and only submission tool used by
Industry and Competent Authorities for REACH and CLP data.
REACH-IT aims at being the main communication and information hub for the Industry
in relation to submitted data.
6. Methodology
Phase 2: REACH-IT
Simplification
Phase 3: Implementation
Simplificatio
n of User
Flows and
Navigation
High Fidelity
Prototyping
Backgroun
d Research
Home
Page
Concept
Design
Heuristic
Evaluation
and
Analysis
Implementation
of the simplified
UX in REACH-IT
3.1
Phase 1: As-Is Analysis
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 6
Nov. ‘14 – Jan. ’15 Jan. ‘15 – Mar. ‘15 Mar. ’15 – ongoing
7. Insights
Based on the Heuristic Evaluation of 33 common REACH-IT usage
scenarios
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 7
8. Heuristic Evaluation
Based on 2 personas (user profiles)
Devised 33 realistic usage scenarios that included offline activities
(experience and not task-based analysis)
Reviewed if and how the objectives of these scenarios can be realised
in the current REACH-IT.
Recorded user steps, the number of clicks and (an estimation of) the
overall time required to accomplish each usage scenario.
Recorded key usability issues using well-known heuristics per usage
scenario.
8Implementing Framework Contract: No. ECHA/2010/124-Lot 3
9. Insights
Unnecessary pages and inconsistent actions in the user flows
The user manuals (DSM/IDM) are not easily discovered and easy
use
UI and business logic not optimised/designed to support most
common usage
No accelerators and shortcuts
Very hard to identify what are the important tasks that users must
respond to
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 9
10. Insights (continued)
Technical design does not allow users to perform an action within an
action or use multiple browser tabs to improve their efficiency
Language/labelling prevents users from understanding the
functionality of REACH-IT
REACH-IT is not intuitive enough for novice users through their first
interactions
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 10
11. 11 UX Redesign Recommendations
Improve the UI and flow of submitting a
dossier (and JSO selection)
Allow users to quickly visualise upcoming
deadlines and actions
Streamline access to companies’
substances for reporting purposes
Optimise access to and editing of company
information
Simplify the search facilities
Define standardised convenience
functionality
Enhance the learnability of the UI to
support inexperienced REACH-IT users
Improve access to and presentation of the
status of submitted dossiers
Define presentation standards that balance
flexibility with consistency
Re-design of the navigation mechanisms to
improve the overall discoverability of
REACH-IT entities and functionality
Minimise the interaction cost and support
the decision making of novice R-IT users.
11Implementing Framework Contract: No. ECHA/2010/124-Lot 3
13. Home Page Concepts
Exploration of a variety of concepts
The design of the concepts was based on
4 primary moodboards
Over 12 alternative concepts explored in
total
13Implementing Framework Contract: No. ECHA/2010/124-Lot 3
14. REACH-IT New Home
Page
Key Elements:
The Header that consists of
branding elements, the primary
menu and a top (navigation) bar
The full-width Main content area
that includes three widgets to
support the usage of REACH-IT
The Footer that consists a number
of support and help links
14Implementing Framework Contract: No. ECHA/2010/124-Lot 3
15. Proposed navigation scheme
Based on a new navigation structure and design.
The selected navigation scheme uses a primary menu that focuses
on the key user activities in REACH-IT and ensures that users can
access all levels of the hierarchical menu.
Uses a persistent top navigation bar with shortcuts to selected
functionality such as quick search.
Uses large breadcrumbs in internal pages to support user
orientation.
Is supported by a secondary “support menu” available in the footer
of REACH-IT.
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 15
16. Navigation Design
We considered 4 alternative menu structure
and 3 alternative navigation design
proposals.The selected menu design is
based on:
• Mega Menu design pattern,
hierarchically-structured in 3 levels
• Comprises of 6 areas:
• Submit
• Search
• Joint Submission
• Company
• Tasks
• Messages
• Can support help links, if required.
16Implementing Framework Contract: No. ECHA/2010/124-Lot 3
17. Simplified REACH-IT Functionality
High Fidelity Prototype (HFP) for a selection of Usage Scenarios
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 17
18. Scope Substances page
Tasks page
Dossier SubmissionWizard tool
Reference Number page
Dossier page
Joint Submission page
Advanced and Quick Search
Contacts andTPR Management pages
Integrated help functionality
The scope of the simplification High
Fidelity Prototype was limited to:
The Industry part of the application.
The following REACH-IT
functionalities.
18Implementing Framework Contract: No. ECHA/2010/124-Lot 3
View the High Fidelity Prototype
19. Substances page
19Implementing Framework Contract: No. ECHA/2010/124-Lot 3
A user wants to retrieve all information
submitted for a specific substance
identity (EC number, CAS number) as
quickly as possible.
The Substances page comprises of:
The search filters area
The search results (expandable)
A ‘show more’ feature (replacing
traditional pagination mechanisms)
20. Tasks page
A user wants to quickly review the
upcoming deadlines and actions
assigned to his company in REACH-IT
(e.g. invoice payment, ATD request,
requested dossier update, etc.).
Follows the same UI design patterns as
the Substances page.
20Implementing Framework Contract: No. ECHA/2010/124-Lot 3
21. Submit an IUCLID
dossier
Organised in 4 logical process steps:
1. Submission information
(submission type, registrant type,
JSO)
2. IUCLID dossier file upload
3. Dossier details
4. Submission confirmation
21Implementing Framework Contract: No. ECHA/2010/124-Lot 3
22. Submit an IUCLID
dossier
Organised in 4 logical process steps:
1. Submission information
(submission type, registrant type,
JSO)
2. IUCLID dossier file upload
3. Dossier details
4. Submission confirmation
22Implementing Framework Contract: No. ECHA/2010/124-Lot 3
23. Submit an IUCLID
dossier
Organised in 4 logical process steps:
1. Submission information (submission
type, registrant type, JSO)
2. IUCLID dossier file upload
3. Dossier details
4. Submission confirmation
23Implementing Framework Contract: No. ECHA/2010/124-Lot 3
24. Submit an IUCLID
dossier
Organised in 4 logical process steps:
1. Submission information
(submission type, registrant type,
JSO)
2. IUCLID dossier file upload
3. Dossier details
4. Submission confirmation (and
success message)
24Implementing Framework Contract: No. ECHA/2010/124-Lot 3
25. Reference Number
page
A user wants to get from REACH-IT a proof
that he has registered a substance and that
his registration is still valid in order to
present it to the Enforcement Inspector that
is visiting his company next week.
The Reference Number page comprises of:
An overview block
A dossier history block
All sections in item pages are positioned
vertically on the screen.
User actions related to the Reference
Number are available in the relevant section
heading and within a section’s content.
25Implementing Framework Contract: No. ECHA/2010/124-Lot 3
26. Dossier page
A user has submitted an updated
registration dossier and wants to see the
outcome of his submission
The customer of a Company wants proof
from the user that a substance that they are
procuring is legally on the market.The user
needs to identify and print the official
document that ECHA is sending to
registrants after a submission is accepted
(RN assigned).
The Dossier page follows the same UI
design patterns as the Reference Number
page.
All sections in item pages are positioned
vertically on the screen and users can
expand-collapse the desired section.
26Implementing Framework Contract: No. ECHA/2010/124-Lot 3
27. Joint Submissions
A user’s submission is part of a JSO.
He/she wants to check the status of the
other members (active, ceased) and the
scope of the JS in term of substance
composition.
JSO search page
JSO page
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28. Search
The various search options will be
rationalized in version 3.1 focusing on the
identified users’ needs.
In specific, the search criteria will be
redefined and the Search UI will be
refactored:
Step 1: Users select what type of item
they are searching for.
Step 2: Users view all items they
specified and can filter for specific search
criteria (custom per item type)
Step 3: Users can browse, expand and/or
export the retrieved search results
28Implementing Framework Contract: No. ECHA/2010/124-Lot 3
29. Quick Search
Provides direct access to items in
REACH-IT if the user types the
correct identifier.
Uses an auto-complete feature to
support the correct filling of the
search.
Offers a shortcut to advanced
search.
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30. Contacts &TPR
Management
A user’s Company has undergone a
major restructuring resulting in some
employees leaving the company and
new ones being hired.The user wants
to review all the contact points
assigned to his dossiers for data-
sharing activities in order to update the
contact points if required.
• Searchable list of contacts andTPRs
• Assignments management tool
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31. Integrated user help
Complete removal of the User Manuals
pdf documents which will be replaced
by:
Quick Checklists for dossier
submission.
Page-specific help in an expandable
expandable right sidebar area.The
user guide is vertically scrolled in a
separate “panel” so the page still
remains functional.
Field-specific help text (tips) when
clicking the inline (?) icons
31Implementing Framework Contract: No. ECHA/2010/124-Lot 3
33. Recap
33 common usage scenarios have been analysed and simplified
A number of simplification HFP screens have been developed as a
guideline for the redesign of REACH-IT in its upcoming upgrades
In a nutshell:
1. New features will be rolled out to support Industry users in
accomplishing their REACH-IT tasks and activities
2. Supported by a new REACH-IT visual identity and a new navigation
paradigm.
3. Addressing issues reported by the Industry and identified through the
study in view of the addition of Small and Medium Enterprises (SMEs).
4. Aiming to enhance the REACH-IT usage efficiency and increase the
of user satisfaction.
33Implementing Framework Contract: No. ECHA/2010/124-Lot 3
34. Benefits to REACH-IT users (Industry)
34Implementing Framework Contract: No. ECHA/2010/124-Lot 3
Complete removal of
the Manuals
Quick and easy access
to post-submission
information (decisions,
communications)
Quick and easy viewing
of pending tasks, legal
obligations (update
dossiers, payment of
invoices)
Information grouped by
substance
Improved usability of the
search facilities
Consolidation of
information in one page
Improved navigation
between REACH-IT
entities (Substance, JSO,
Dossier, Reference
Number,Task)
Improved learnability
and memorability
Reduced cognitive
effort needed to perform
the user scenarios
Consistency and
standards
35. Next Steps
1. Ongoing feasibility assessment of the proposed mock ups (HFP)
2. HTML / CSS integration in the development process and REACH-
IT upgrade to JSF 2.0
3. Extension of mock ups (HFP) to support the rest of the pages
4. Need for a complete design pattern library so that the
development teams can apply a pattern based on the page type
(date picker examples)
5. Provision of web design specifications (CSS styles) to be applied
throughout all pages of REACH-IT
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 35
36. UX Implementation Considerations
The definition of a UX KPI Framework for REACH-IT.
The continuous monitoring of the UX will be hard but necessary to
address continuous improvements:
In terms of the performance i.e. time taken, no. of mouse clicks, amount of
cognitive effort, no. of errors to complete user scenarios - of REACH-IT 3.1.
In terms of the overall satisfaction – Industry self-reported metrics for
assessing the perceived usability of the system
The integration of UX testing into the REACH-IT roadmap (release
planning).
Implementing Framework Contract: No. ECHA/2010/124-Lot 3 36
37. A Continuous Improvement Cycle
Define / review
UX KPI
Framework
Plan and scope
UX testing
methods
Undertake UX
testing (user
data collection)
Analyse UX
test results
Integrate into
product backlog
(planning)
Implement and
deploy changes
Monitor and
report UX KPI
changes
37Implementing Framework Contract: No. ECHA/2010/124-Lot 3
REACH-IT
User
Experience
Assess implementation
effort vs user need
(impact) for each
feature
Based on:
• The results of the monitoring
• The addition of new features
• Select performance and
satisfaction tests
• Define key milestones
(e.g. launch, delivery
date)
Test types:
• Usage analytics
(comparative study)
• REACH-IT users survey
• Usability test
• Tree test
• A/B test
• Eye tracking study
• Heuristic evaluation
• Search analytics
All the above weaken ECHA’s mission to help companies (especially SMEs) comply with EU chemicals legislation and in parallel affect ECHA’s brand perception.
The current REACH-IT application is responsible for supporting a number of legal processes and deadlines, as summarised below:
Chemicals existing on the market prior the entry into force of the REACH Regulation could benefit from a transitional registration deadline upon the condition that they pre-registered their substance (mainly in 2008).
By 1 June 2018, all chemicals produced above 1 T per year, without specific hazards of concerns, should be registered.
It is expected that most of the registrations in 2018 will be performed by a large number of Small or Medium Enterprises (SMEs).
Other chemicals, not benefiting from the transitional regime, have to submit an inquiry prior to submitting their registration dossier.
The current REACH-IT application presents unnecessary pages and inconsistent actions in the user flows, increasing user frustration and the overall time required to execute tasks
The user manuals (DSM/IDM) in their current format are not easily discovered and easy to use
The current REACH-IT is not optimised/designed to support most common usage and creates noticeable usage overheads
There are no accelerators and shortcuts in REACH-IT that would enable users to quickly access the most frequently used functionalities
It is very hard to identify what are the important tasks that a user must respond to
The current technical design of the application does not allow users to perform an action within an action or use multiple browser tabs to improve their efficiency
Language/labelling used throughout prevents users from understanding the functionality of REACH-IT (navigation, messages, actions)
REACH-IT is not intuitive enough to guide novice users through their first interactions (inconsistent navigation and orientation cues)
The majority of REACH-IT UI patterns (e.g. management of contacts and TPRs) do not optimise the users experience.
UX study revealed that there is no consolidated view of the contacts used by a company: which contacts are used and what they are used for.
We performed a quite extensive one-off exercise aiming to simplify and improve REACH-IT in a Big-Bang approach that will be launched in version 3.1.
In terms of the overall satisfaction - self-reported metrics for assessing the perceived usability of the system such as the System Usability Scale (SUS) or the Usefulness, Satisfaction, Ease of Use and Ease of Learning questionnaire (USE).
The studies or tests are selected based on a business requirement. Does ECHA want to monitor the completion of ‘transactions’ in the application? The navigation and/or IA of the application? To discover user problems / usability issues (problem discovery)? To increase awareness of new features? To evaluate the impact of small changes? To measure the overall user experience? To compare alternative designs?