Rayyan Hospitality Management & Consultant Sdn Bhd is a Malaysian consulting and training company specializing in hospitality, tourism, and corporate training (1). The company offers a variety of training programs through its smart partnerships with experienced trainers and consultants (2). Rayyan has expanded its client portfolio and international associates through business partners in countries like Nepal, Indonesia, India, and Malaysia to provide services like internship placement, manpower placement, and job placement (3).

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Corporate Profile
Contents
Corporate Information 1
About Us 2
Business Corporate Structure 3
Our Philosophy 4
Our Training Program 5
Our Most popular Team Building 5.B
Popular Hospitality Program 5.C
Consultancy Areas 6
Our Smart partnership Consultant/Trainers 7
International Associate and Business Partners 8
Our Clients - Interns and Manpower 9
Clients –Training 10
Contact Us 11

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1 .Corporate Information
Rayyan Hospitality Management & Consultant Sdn Bhd (1131586-T)
Formed : 12th
February 2015
Authorized Capital : RM 400,000
Paid up Capital : RM 250,000
Board of Directors
Izmawaty Azura binti Haji Abdul Aziz
Muhd Rizal Krishna Balachandran
Managing Director
Muhd Rizal Krishna Balachandran
Finance & Administration Director
Izmawaty Azura Binti Haji Abdul Aziz
Principal Place of Business
Suite 712, Level 7 Block A3
Leisure Commerce Square
Jalan PJS8/9 , 46150 ,Petaling Jaya
Selangor Darul Ehsan ,Malaysia
Company Secretary Company Lawyer Principal Banker
KHC & CO (NF1248) MALLIGA & ASSOCIATES CIMB BANK BERHAD
Accountant SHAH ALAM, SELANGOR
KHC & CO (NF1248)

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2.
Rayyan Hospitality Management & Consultant Sdn Bhd is a consultant company
and training, development company which offers personnel training to businesses
and other employer organisations of all sizes and at all levels. We specialise in
training and human capital development for both management and technical skills in
the areas of
Hospitality Training & Development
Corporate Training
Tourism Training
As a consultant base company our services in the hospitality industry includes on
Internship Placement – Overseas Student
Manpower Placement – Malaysia approved resources countries
Job Placement
Rayyan Hospitality Management & Consultant has rapidly expanded as a result of a
growing client portfolio and new includes a full spectrum of one stop Internship and
Manpower placement consultant. With appointed business partners ,associates and
representative in Nepal, Indonesia, India and Malaysia.
As for our training team members are carefully selected with establishing smart
partnership with assessment to ensure that they have the solid academic
knowledge combine with the necessary practical experience and communication
skills to deliver a complete course experience. This should be an experience that is
not just theory led, but approaches the training material with an emphasis on how to
use its methods and techniques effectively in the real business and working world.

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Our Smart partnership companies are affiliated, accredited with
HRDF Malaysia
Certified Hospitality Trainer (CHT)
American Hotel & Lodging Educational Institute (AHLA)
Singapore Hotel & Tourism Education Centre (SHATEC)
Majlis Latihan Vokasional Kebangsaan (MLVK)
International Professional Managers Association UK (IPMA)
Cambridge Academy of Management
International Trade and Law Institute Busan ,South Korea (ITLI)
DLC Worldwide ,UK
Rayyan Hospitality Management & Consultant has the full-fledged team in the areas
of Training & Development, Hotel & Resort Management and Student Counselling &
Consultant with a collective experience of over 30 years in their respective portfolio
and at Rayyan Hospitality Management & Consultant we are passionate about what
we do with a pool of consultant from the hospitality Industry and experience trainers
At Rayyan Hospitality Management & Consultant we work closely with our clients in
order to meet their requirement and to achieve their mission in other words we
become a part of our client business and operational team

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3. Business Corporate Structure
Managing Director
Muhd Rizal Krishna
Balachandran
Senior Manager
Divisio
Chairman
Izmawaty Azura Binti Haji
Abdul Aziz
Corporate
Training
Division
Hospitality
Consultant
Division
Manpower
Consultant and
Job Placement
Division
International
Student
Placement
Division
Events
Division

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4. Our Philosophy
Our approach revolves around a simple idea improving the client’s time management
& profits. One of the fundamentals of our success is to introduce the talents and
resources to the organization to enhance business goals and profitability, by
maximizing the operation and time taken in focusing for talents and Human
Development in the areas of Training and Development toward the same goal
Increased Revenues! Ultimately, our role in all cases is to offer support to our clients
through a Quality, Reliable, and Service (QRS) in minimising expenditure and time in
human resources software

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5.A Our Training Programs
ISO Standard Related Trainings
ISO 9001:2008 –Quality Management System (QMS)
QMS-01ISO 9001:2008 Awareness Training
QMS-02ISO 9001:2008 Internal Audit Training
QMS-03ISO 9001:2008 Lead Auditor Training
QMS-04 Documentation & Implementation of ISO 9001:2008 Training
QMS-05 Quality Management Representative Intensive Training Program
ISO 14001:2004 –Environmental Quality Management System (EMS)
EMS-01ISO 14001:2004 Awareness Training
EMS-02ISO 14001:2004 Internal Audit Training
EMS-03ISO 14001:2004 Lead Auditor Training
EMS-04 Documentation & Implementation of ISO 14001:2004 Training
EMS-05 Environmental Management Representative Intensive Training
EMS-06 Schedule Waste Management Training
EMS-07 Environmental Aspect & Impact Training
ISO 18001:2007 –Occupational Health and Safety Management System (OHSAS)
OHSAS-01ISO 18001:2004 Awareness Training
OHSAS-02ISO 18001:2004 Internal Audit Training
OHSAS-03ISO 18001:2004 Lead Auditor Training
OHSAS-04Understanding & Documentation on ISO 18001:2007 Training
Hazard Analysis and Critical Control Points (HACCP)

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HACCP-01 Introduction to Hazard Analysis and Critical Control Points Training
HACCP-02 Understanding & Implementation of Hazard Analysis and
Critical Control Points Training
HACCP-03 Hazard Analysis and Critical Control Points Internal Audit Training
HACCP-04 Food Hygiene & HACCP Training
ISO 22000:2005 Food Safety Management System (FSMS)
FSMS-01 Introduction to Food Safety Management System Training
FSMS-02 Food Safety Management System Awareness Training
FSMS-03 Food Safety Management System Internal Audit Training
FSMS-04 Food Laws and Regulations Training
Good Manufacturing Practices (GMP)
GMP-01 Introduction to Good Manufacturing Practices (GMP)
GMP-02 Understanding & Implementation of Good Manufacturing Practices
Industrial Training
UKH-05 Key Performance Index (KPI)
UKH-06 Key Result Area (KRA)
Whole Organization Development Training
UKW-01 Value Stream Mapping and Analysis Workshop
UKW-027 Waste Management to be realized for improvement
UKW-03 Ergonomics & Manual Handling
UKW-04 Supervisory Skill Development
UKW-05 Lean Manufacturing Effective Implementation
UKW-06 Quality Plan Development & effectiveness
UKW-07 Total Quality Management (TQM)
UKW-08 PDCA Continuous Improvement Cycle
UKW-09 Error Proofing (Poka Yoke)
UKW-105 S implementation & Auditing

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UKW-11 Statistical Thinking for Operational Improvement
UKW-122 Q + 1P –Quantity and Quality with Discipline Attitude
UKW-13 Effective Management Review
UKW-14 Process Improvement
UKW-15 Lean Management
UKW-16 Industrial Law and Application
Effective Tools Training
UKT-01 Effective 7 QC Tools for Continuous Improvement
UKT-02 Failure Mode Effects Analysis (FMEA)
UKT-038 D (Eight Disciplines) Problem Solving Methodology
UKT-04 Advance Product Quality Planning (APQP)
UKT-05 Production Part Approval Process (PPAP)
UKT-06 Measurement System Analysis (MSA)
UKT-07 Statistical Process Control (SPC)
Safety & Health
UKSA-01 OSH Management In Manufacturing
UKSA-02 OSH Legislations In Malaysia
UKSA-03 Industrial Noise Management
UKSA-04 Risk Management in Manufacturing
UKSA-05 Personal Protective Equipment Management
UKSA-06 Forklift Safety
UKSA-07 Fire Safety / Chemical Drill
UKSA-08 Chemical Hazards and Handling
UKSA-09 CPR and First Aid
UKSA-10 Emergency Response Planning
UKSA-11 Construction Occupational Safety and Health
UKSA-12 Risk Assessment at Workplace

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UKSA-13 Accident Investigation
UKSA-14 Effective Safety and Health Committee
Food Related Training
UKF-01 Control of Biological Hazard
UKF-02 Control of Physical Hazards
UKF-03 Control of Food Environment
UKF-04 Control of Food Safety Hazard
Other Training’s
Train-The-Trainer Series
Instructional Design and Development
Instructional Tools and Techniques
Visual Instructional Design
Management and Leadership
Effective Supervisory and Management Skills
Leadership, Trust and Teambuilding Essentials
Performance Management
Practical Coaching
Business Succession Planning
Stress Management
Problem Solving and Decision Making
Time Management
Knowledge Management
Human Development/Interpersonal Skills
Communication to Success
Making Powerful Presentation
Effective Telephone Etiquette
Motivation and Empowerment

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Power Negotiation: How to Win?
Managing Change/Diversity
Developing Effective Time Management
Technical Writing
Conflict Management
Is Your Personal Image Is Your Business Tool or Your Business Work
Enhancing Personal Achievement through Stress Management
Unlocking Innovative
Empowerment- Art of influencing people to achieve fullest potential
Enhancing memory and problem visualization through idea mapping
HORENSO
Managing Training
Training needs Analysis
Training Effectiveness Evaluation
Effective Team
Creative Problem Solving and Decision Making
Working Effectively In A Team
Planning Small Group Meeting
Building Customer Satisfaction
Project Management
Document, Record, Filling Management Strategies
Experiential Team Building / Team Bonding <outdoor/indoor-customized
Human Resource Management/others
Malaysian Human Resource Management <From A to Z>
Employment Act, Industrial Relations and Disciplinary Inquiry: Develop Practical
Knowledge on Malaysia Labour Laws
Effective Human Resource Department Management – Develop HRM Skills

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HR for Non HR Managers
Creating Positive Working Attitude
Inter competent skills
Work Ethics
Sexual Harassment
Innkeeper Act
Consumer Act
Language Skills
Better English at work place
Hospitality English
Operational Subjects /hotels
Professional Guest Room Cleaning
Effective Public Area Cleaning
Effective Housekeeping Supervisory
Restaurant Management
5S Housekeeping
Innkeeper Act
Butler Service/ VIP Protocol Service
Green Hotel
Front Office Operational
Food & Beverage Service
Upselling and Suggestive Selling
Service Excellence Customer Service First

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.
B. Team Building – Most Popular Topics
YOU IN A TEAM – Dynamic Team Leadership Programme
Dynamic Team Building and Motivation Programme
Team Synergy Programme
Teaming To Excel Programme
Team Effectiveness Programme
Power of Team Work Programme

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C. Hospitality – Popular Programs
Hospitality is a people business, yet while we place REVENUE values on
Accommodation/Buildings
Food & Beverages
Recreations/Entertainment
Inventories & Equipment

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6. Consultancy
We expertise on all aspects of HR services:
General Consulting of HR Practice
Compensation and Benefits
Job Analysis and Evaluation
Preparing Job Descriptions
Designing HR Policies and Procedures
Performance Management
Grievance, Ir Issues and Labour Relations
Disciplinary Issues
HR Negotiations and Employment Legislation
HR Research, Attitude and Organization Survey
Employee Communication
KIP
Union Recognition
Collective Agreement
Negotiations
Retention and Talent Management, Standard HR Forms and Documentation
Employee Handbook Employee Counselling
Creating SOP’s

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7. Our Consultant & Trainers (Smart Partners)
SYNERGY IDEAS
Sam Sugunasingam CHT holds Master in Human Resource (Training and
Development). He also obtained two Diploma, Diploma in Human Resource
and Diploma in Hotel Management at Educational Institute of the Singapore
(SHATEC), Certified Hospitality Trainer (CHT) from American Hotel & Lodging
Educational Institute (AHLA),Certified Human Resource Practitioner “CHRP”
from Malaysian Institute of Human Resource Management, Certificate in
“Teaching & Creative Training” and completed a course of study in certificate
in teaching from Stamford College, attend the workshop Train the Trainer
conducted by (SHATEC) and his certificate for Train the Trainer certified by
Pembangunan Sumber Manusia Berhad and External Verifier Officer,
National Vocational Training Council (MLVK). Sam is ASEAN Master Trainer
and Master Assessors.
Sam has be appointee as a Pakar Industri Negara for Tourism and
Hospitality by Jabatan Pembangunan Kemahiran Kementerian Sumber
Manusia. Appointed as a Star Rating Inspectors for the Hotel Industry. He
has been honoured with Appreciation Letter from WHITE HOUSE USA for his
excellent hospitality service. Sam is certificate WE ARE THE HOST Master
Trainer by Ministry of Tourism and Culture Malaysia.
Sam is an experienced corporate trainer and management consultant. He
specializes in the areas of Communications & Interpersonal skill , personal
development, customer service, Human Resource (Employment Act 1955 Act
265 and regulations) ( Industrial Relations Act 1967 (ACT 177) & rules and
regulations) leadership and team building. He has more than 17 years of
experience field of communications, Sam provides independent
communications counsel to senior executives. He brings with him a wealth of
experience in the areas of: corporate reputation management; issues and
public affairs counsel; business-to-business marketing communications; crisis
communications; and is a qualified Communication trainer.
Dr Mazlan Zainuddin
A Certified Professional Trainer, a member of International Professional
Manager Association, United Kingdom (IPMA, UK) and Certified Trainer from
Human Resources Development Fund (HRDF) He is also responsible for
training, consulting, coaching and facilitating activities in the Certified
Professional Trainer programme (Train the Trainer).

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8. International Associates and Business Partner
Malaysia
Mr Thomas
LH Singh Resources Sdn Bhd
Manpower Management
Manpower Supply (Construction, Plantation, Manufacturing, Security
, Hospitality)
Nepal
Mr Khem Bhadur
KLC Education Foundation Pvt Ltd - Katmandu Nepal
Student Placement
Institute of Hospitality Management - Katmandu Nepal
Professional Counselling & Placement of Students
SPA -Therapist
Mr Mahendra
Q&P Management PVT LTD – Katmandu Nepal
Manpower Placement Candidate Coordinator
Jakarta
Pn Maya
National School of Hotel Management – Jakarta
Student Placement
India
Ms Tanvi Shah
Opis Education Gujerat –India
Student Placement

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9. OUR CLIENTS .

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10.
SMART PARTNERSHIP TRAINING PROGRAM RAYYAN HOSPITALITY
MANAGEMENT & CONSULTANT AND SYNERGY IDEAS

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Rayyan Hospitality Management & Consultant Sdn Bhd
Suite 712, Level 7 Block A3 , Leisure Commerce Square ,
Jalan PJS8/9 , 46150, Petaling Jaya, Selangor Darul Ehsan Malaysia
603 – 7865991 010 2984560
rizal@rayyan.net.my customersupport@rayyan.net.my
rayyanhospitalitymanagement
muhdrizalkrishna
Contact Person :Muhd Rizal Krishna Balachandran