This document discusses the promises and challenges of higher education community engagement. While such engagement is meant to benefit both students and communities, challenges have emerged such as negative or lack of outcomes for communities and problematic outcomes for students like reinforcing stereotypes. To address these issues, the document calls for rethinking how communities and students are engaged to focus more on community capacity building and social change, ensuring community voices are prioritized and students contribute skills to community-led projects and goals. It provides frameworks and examples for implementing these revised approaches in communities, higher education institutions, and classrooms.