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CANDIDATE INFORMATION SHEET
Full Name with Expanded Initials
Radhika Narayani V
Qualification
Bachelors of Engineering (Electrical &
Electronics) with ISTQB Certification
Skill Set
Functional testing of Insurance
applications
Sound knowledge of Software Testing Life
Cycle
Testing Experience
Total years of experience – 3+ years
Key projects handled
Royal Sundaram Alliance Insurance - Onsite
UAT and Web Service testing
AETINS – Offshore Production Support
Modules tested General Insurance
Health Insurance
Types of Testing handled
Functional Testing
Web services Testing
Automation Support
Test Management Tools
HP UFT

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R A D H I K A N A R A Y A N I
C A R E E R S U M M A R Y
Radhika is an ISTQB Certified Software testing professional with over 2+ years of practical and
hands on experience in Software Testing in the niche Insurance vertical backed by sound
knowledge of the Software Testing Life Cycle, Test Methodologies, Defect Life Cycle and
Processes. She carries expertise in testing Products/applications in the Insurance Domain.
Radhika has been a vital contributor to the successful completion of functional testing projects
for global clients like
 Royal Sundaram Alliance Insurance Co. Ltd, RSA
 Aetins Insurance, Malaysia
Key Responsibilities Handled
 Good knowledge in insurance application across all modules includes New Business,
Distributions Operations, Policy Servicing, Claims, Finance and Accounting.
 Understanding the Business Requirements.
 Test case Preparation, Execution and Defect Management
 Extensive experience with Black Box Testing and Software Development Lifecycle.
 Experience with System testing, GUI, User Acceptance Testing (UAT), Compatibility
Testing, Integration Testing, Regression and Web Service Testing.
 Defect Analysis and Co-ordination
 Good knowledge of Insurance Product General Insurance
 Coordinating with Customer to ensure the highest levels of customer satisfaction
 Familiar with Web Applications and Client/Server or Windows based Applications
 Team Task Coordination
 Trained in End to End Testing of Insurance Applications
 Exposed to test methodology covering Planning, Execution and Defect Management
 Production Support.
 Involved in Web services Testing.

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Key Projects
 Radhika has extensively worked on functional testing of FirstGen Insurance application
for Royal Sundaram Alliance Insurance Co. Ltd, RSA and gained sound knowledge of
the functions related to Quote Management, New Business, Renewal, Claims and
accounting modules.
 She was also involved in functional testing of Penta ISF Insurance application for
Aetins, Malaysia and gained sound knowledge on Quote Management, New Business,
Policy Servicing, Claims, Agency Management, commission & benefits and Accounting
interface modules.
A R E A S O F E X P E R T I S E
 End-to-End testing process
 Domain : Insurance - Motor, Health, Home, Fire and Marine Line of Business
 Product / Application : Penta ISF, FirstGen, Liferay-Internet Marketing Application, E-
Health and E-Motor
 Types of testing : System testing, GUI Testing, User Acceptance Testing, Compatibility
Testing, Integration Testing, Regression Testing and Web Service Testing
 Test Planning and Execution
 Defect Analysis and tracking to closure
 Sound knowledge on Life, Health and General insurance
 Test Automation Tool : HP Quick Test Professional
 Test Management Tool : HP ALM
 Defect Management Tool : RMS and Co-desk
 Web Service Tool : Soap UI
 Good communication & Interpersonal Skills
E X P E R I E N C E S U M M A R Y
SQS India BFSI Ltd (formerly Thinksoft Global Services Ltd.), Chennai, India
R E L E V A N T P R O J E C T S H A N D L E D
Project : Functional Testing of Penta ISF – Offshore Production Support
Client : Aetins Insurance, Malaysia
Environment : Penta ISF Insurance Application
Tools : Benthic
Modules : New Business, Policy Servicing, Agency Management, Claims and
Accounting modules for both life and General Insurance

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Project Description:
AETINS is an Insurance software Provider offering end-to-end Insurance Solution which
includes Life and General Insurance. It covers all functions that comprise Quote Management,
New Business, Policy Servicing, Claims, Agency Management, commission & benefits and
accounting across all Business Lines.
Responsibilities:
 Understanding the Business requirement and Functional specification documents
 Preparing Scope Test conditions, Test Cases, Data guidelines
 Reviewing Test Cases and Resolving queries internally on functionalities
 Functional and regression testing for CR’s across all the modules
 Ensuring double entry passed for every financial transaction during testing
 Reconciling General Ledger with subsidiary ledgers during testing of every CR and
regression for the CR
 Preparing and communicating the MIS reports to client
 Handling internal clarification sessions and Defect meetings
 Consolidating and preparing Master Run Plans
 Coordinating Test Efforts based on Master Run Plan
 Executing and documenting Pass logs
 Documenting defects and managing it through RMS
 Running Batch Procedures through Benthic/Toad
 Interacting with client for resolving clarifications
 Executing and updating queries in Golden benthic tool
 Verifying the data in backend
Project : User Acceptance Testing of FirstGen V5.7 - Onsite
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Role : Functional Tester
Domain : Insurance
Product : FirstGen V5.7
Modules : Party, New Business, Renewal, Claims and Accounting
Project Description:
FirstGen is an Insurance product core application offering end-to-end Insurance Solution in
General Insurance. It covers all functions that comprise Quote Management, New Business,
Renewal, Claims, and accounting across all Business Lines.
Was involved in testing the data capture in RSA e-applications are reflected in FirstGen
database through Web service. This also included testing the end to end transaction in
upgraded FirstGen application v5.7.

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Responsibilities:
 Understanding the business requirements
 Preparing test cases
 Execution of test cases in Web service using Soap UI tool
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending defect meeting
 Documenting defects using Co-desk
Project : Functional testing of Liferay-Internet Marketing Application
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Product : Liferay-Internet Marketing Application
Project Description:
Liferay-Internet Marketing is an Insurance product offering end-to-end Insurance Solution in
General Insurance. It covers all functions that comprise Quote Management, New Business,
and Renewal across Motor and Non-Motor Line of Business.
Was involved in testing Liferay-Internet Marketing Application from end-to-end modules like
Quote Management, New Business, and Renewal across Motor and Non-Motor Line of Business.
Responsibilities:
 Understanding the business requirements
 Preparing and executing test cases
 Performed UAT, Compatibility and Regression testing
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending the defect meeting
 Documenting defects using ALM
Project : Functional testing of E-Motor - Onsite Web Service testing
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Product : E-Motor

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Project Description:
E-Motor is an Insurance product offering end-to-end Insurance Solution in General Insurance.
It covers all functions that comprise Quote Management, New Business, and Renewal across
Motor Line of Business.
Was involved in testing E-Motor Application from end-to-end modules like Quote Management,
New Business, and Renewal across Motor Line of Business.
Responsibilities:
 Understanding the business requirements
 Preparing and executing test cases
 Performed UAT, Compatibility and Regression testing
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending the defect meeting
 Documenting defects using ALM
Project : Functional testing of E-Health - Onsite Web Service testing
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Product : E-Health
Project Description:
E-Health is an Insurance product offering Quote and policy Issuance Solution in Health
Insurance.
This project involved integration of E-Health Application with interfaces like Health
Underwriting Management System (HUMS- Milliman) and Workflow Management System
(DIT).
Responsibilities:
 Understanding the business requirements
 Preparing and executing test cases
 Performed System Integration, UAT, Compatibility and Regression testing
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending the defect meeting
 Documenting defects using ALM

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Project : Functional testing of DTC Lifeline - Onsite Web Service testing
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Product : DTC Lifeline
Project Description:
DTC Lifeline is an Insurance product offering Quote and policy Issuance Solution in Health
Insurance.
This project involves integration of DTC Application with E-Health Application with interfaces
like Health Underwriting Management System (HUMS- Milliman) and Workflow Management
System (DIT).
Responsibilities:
 Understanding the business requirements
 Preparing test design, test data and run plan.
 Preparing and executing test cases
 Performed System Integration, UAT, Compatibility and Regression testing
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending the defect meeting
 Documenting defects using ALM
Project : Functional testing of SeaTrans - Onsite UAT testing
Client : Royal Sundaram Alliance Insurance Co. Ltd, RSA
Product : SeaTrans
Project Description:
SeaTrans is an Insurance product offering Quote and policy Issuance Solution in Marine
Insurance.
This project involves Certificate and Open cover Creation for Consignments across customers.
Responsibilities:
 Understanding the business requirements
 Preparing test design, test data and run plan.
 Preparing and executing test cases

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 Performed System Integration, UAT, Compatibility and Regression testing
 Interacting with the end users and provided training
 Clarifying the customer queries
 Analysing the pre-existing defects and new defects
 Attending the defect meeting
 Documenting defects using ALM
Project : Functional Testing of VHI – Offshore Production Support Durban, South
Africa
Client : VHI (Voluntary Health Insurance Board), Dublin, Ireland
Environment : MyVHI Web and GIOS Application
Tools : HP QC
Modules : New Business, Claims and accounting modules for Health, Dental and
Travel Insurance
Project Description:
VHI is an Insurance software Provider offering end-to-end Insurance Solution which includes
Health, Dental and Travel Insurance. It covers all functions that comprise Quote Management,
New Business, Claims and accounting across all Business Lines.
Responsibilities:
 Understanding the Business requirement and Functional specification documents
 Preparing Scope Test conditions, Test Cases, Data guidelines
 Reviewing Test Cases and Resolving queries internally on functionalities
 Functional and regression testing for CR’s across all the modules
 Preparing and communicating the MIS reports to client
 Handling internal clarification sessions and Defect meetings
 Consolidating and preparing Master Run Plans
 Coordinating Test Efforts based on Master Run Plan
 Executing and documenting Pass logs
 Documenting defects and managing it through RMS
 Running Batch Procedures.
 Interacting with client for resolving clarifications
 Executing and updating queries in Golden benthic tool
 Verifying the data in backend in GIOS.

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Project : Functional Testing of Tesco – Offshore Production Support
Client : Tesco CDL (Mainframe Applications)
Environment : Tesco CDL and Web Application
Tools : HP QC
Modules : New Business, Claims and accounting modules for Health, Dental and
Travel Insurance
Project Description:
Tesco is an Insurance software Provider offering end-to-end Insurance Solution which includes
Health, Dental and Travel Insurance. It covers all functions that comprise Quote Management,
New Business, Claims and accounting across all Business Lines.
Responsibilities:
 Understanding the Business requirement and Functional specification documents
 Preparing Scope Test conditions, Test Cases, Data guidelines
 Reviewing Test Cases and Resolving queries internally on functionalities
 Functional and regression testing for CR’s across all the modules
 Preparing and communicating the MIS reports to client
 Handling internal clarification sessions and Defect meetings
 Consolidating and preparing Master Run Plans
 Coordinating Test Efforts based on Master Run Plan
 Executing and documenting Pass logs
 Documenting defects and managing it through RMS
 Running Batch Procedures.
 Interacting with client for resolving clarifications
 Executing and updating queries in Golden benthic tool
 Verifying the data in backend in GIOS

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T E C H N I C A L S K I L L S
Test Management Tool : HP QC
Defect Management Tool : RMS and Co-desk
Test Automation Tool : HP Quick Test Professional
Software
Operating System : Windows XP/7/8/10
Package : MS Office Suite
Data Base : Oracle
Languages : C, C++, VB, HTML and SQL
A C A D E M I C C R E D E N T I A L S
Bachelors of Engineering (Electrical & Electronics), Anna University, India, 2012.
C E R T I F I C A T I O N S
ISTQB Certification - Foundation Level.