Monica Rangarajan has over 7 years of experience in IT and healthcare. She has experience managing teams and projects involving broker portal migration, membership migration, and claims processing. She is certified in healthcare domains and life insurance. Her technical skills include languages like COBOL, SQL, and tools like DB2. She has worked on multiple projects for clients in healthcare and insurance.

1. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
1 | P a g e
Career Summary
 7 years IT experience including 2 years of hands on experience in Healthcare Business involving Broker
Portal Migration, Membership migration and Claims processing for one of the external vendor end to
end.
 Having 3 Years’ of experience in managing teams with diverse cultural background operating in
Offshore–Onsite, Global Sourcing Model and Setting up Project Teams, Knowledge Acquisition and
Transition.
 Attained CCP certification in Healthcare Domain, an internal certification program conducted by CTS.
 A resourceful team player with excellent communication, good Interpersonal, effective problem solving
and decision making skills.
 Served 2 years as Business Analyst in Life Insurance Business including 6 months of Onsite experience
as System Analyst for the Trustmark Client located at Illinois, Chicago.
 Attained Associate level in Life Management Institute and Have almost 3 years of Hands on Experience
in Compensation Area for Agents and Brokers payment calculation.
IT Experience
 Cognizant Technology Solutions – Coimbatore, India(December 2013 to Till Date*)
 TATA Consultancy Services – Chennai , India (July 2008 to Nov 2013)
Certifications
Certification Name Version Acquired On
LOMA 356 - Investments and Investment Principles 1 5/21/2010
Associate, Life Management Institute (ALMI) Certification 1 7/30/2010
LOMA 290 - Life and Health Insurance Company
Operation 1 3/19/2010
LOMA 280 - Principles of Insurance: Life Health and
Annuities 1 12/23/2009
IBM Certified Application Developer -- DB2 Universal
Database V8.1 Family Certification < Retired on 31st Dec
2010> 8.1 7/13/2009

2. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
2 | P a g e
Test 703: IBM Certified Application Developer DB2
Universal Database V8.1 Family 1 7/13/2009
Designing and Implementing Databases with Microsoft
SQL Server 7.0 1 12/26/2008
Technical Skills
Technologies and
Databases
COBOL, JCL, VSAM, SQL 2000, DB2, SQL 2000, IMS
Tools Xpeditor, Abend Aid, Scheduler – CA7, DLS,
TrueComp, True Portal, True Resolution, VISIO
Utilities QMF, SPUFI, FILE-AID, INFOPAC, Document Direct,
ENDEVOUR
Academics
 B.Tech - Textile Technology , PSG College of Technology
Project Details:
Client: HEALTHNET- US Duration: July’15 to Till Date*
Project: Broker Portal Consolidation
Role: System Analyst
Project Description:
The objective of this project is to migrate the Legacy systems to the Producer Tool Box and align the
functionalities present between the portals.
Responsibilities:
 Analysis
 Use Case Preparation
 Gap Analysis
 Involvement in JAD Sessions
 Functionality Matrix creation
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.

3. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
3 | P a g e
Client: HEALTHNET- US Duration: Nov ‘14 to Jun’ 15
Project: Liability Denial Project
Role: Project Owner
Project Description:
The objective of this project is to create an inbound and outbound 837-5010 file for electronic routing of Non-
HN claim denials. This enhancement would support timely compliant routing of denied liability services.
Responsibilities:
 Analysis
 BARR Assessment for the Business Requirements along with Work Order preparation.
 Estimation for the WO
 Design Document and Test Plan preparation
 Development
 Unit Testing
 Regression testing involving End to End Claims cycle test.
 System and User Acceptance Testing Support
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:
OS 390, JCL, COBOL, SQL, VSAM, DB2
Client: HEALTHNET- US Duration: Sep ‘14 to Nov’14
Project: Optum Extract Creation
Role: Project Owner
Project Description:
The Objective of the Project is to provide the claim information in extract format requested, for the Optum
members.
Responsibilities:
 Analysis
 BARR Assessment for the Business Requirements along with Work Order preparation.
 Estimation for the WO
 Design Document and Test Plan preparation
 Development
 Unit Testing
 System and User Acceptance Testing Support
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:

4. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
4 | P a g e
OS 390, JCL, COBOL, SQL, VSAM, DB2
Client: HEALTHNET- US Duration: June ‘14 to Aug’14
Project: SHP Enhancement to ABS
Role: Project Owner
Project Description:
The Objective of the Project is to populate the appropriate Enrollment start and End Date for Caremark and
MHN system Members.
Responsibilities:
 Analysis
 BARR Assessment for the Business Requirements along with Work Order preparation.
 Estimation for the WO
 Design Document and Test Plan preparation
 Development
 Unit Testing
 System and User Acceptance Testing Support
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:
OS 390, JCL, COBOL, SQL, VSAM, DB2
Client: HEALTHNET- US Duration: Dec ‘13 to May’14
Project: HEALTHNET Membership Migration
Role: Developer
Project Description:
The Objective of the Project is to migrate the HealthNet Medicaid members from QCARE system to ABS.
Responsibilities:
 Analysis
 Design Document and Test Plan preparation
 Development
 Unit Testing
 System and User Acceptance Testing Support
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:

5. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
5 | P a g e
OS 390, JCL, COBOL, SQL, VSAM
Client: AIG – US Duration: July ‘13 to Nov’13
Project: AIG CDW Project
Role: Project Lead
Project Description:
The Objective of the Project is to maintain DataWarehouse for all the AIG Claims related reporting.
Responsibilities:
 Analysis
 Design Document and Test Plan preparation
 Unit Testing
 Application support, maintenance and bug fixing.
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:
OS 390, JCL, COBOL, SQL, DB2, ENDEVOUR, DATASTAGE
Client: AIG – US Duration: Feb ‘13 to July ‘13
Project: AIG CPI Project
Role: Project Lead
Project Description:
The Objective of the Project is to introduce a screen to display the business rules and screens to manage the
enrollment to support the process required to identify the effected Workers’ Compensation claims.
Responsibilities:
 Analysis
 Design Document and Test Plan preparation
 Unit Testing
 Application support, maintenance and bug fixing.
 Co-ordination between business, internal and external teams, testing and production support teams
for complete business execution.
Environment:
OS 390, JCL, COBOL, SQL, DB2, ENDEVOUR
Client: Trustmark Insurance Company - US Duration: Aug ‘12 to Feb 13’

6. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
6 | P a g e
Project: DLS Support and Maintenance - Insurance
Role: System Analyst
Project Description:
Trustmark Voluntary Benefit Solutions (VBS), a division of Trustmark Companies, uses EMC Document
Library Science (DLS Version 9.4) for maintaining the Contracts for the products offered by VBS. DDM Edit is
the product of DLS used for developing and maintaining the documents and rules. DLS interfaces with
Microsoft Word to provide an easy to use authoring tool for creating content. DDM Edit interfaces with
Microsoft Word to give you a familiar design environment to define your page size, layout, styles, add images
and text, and integrate data from your data sources. MS Word 2000 should be used with DLS DDM Edit and
MS Word 2010 should be used for the xPression a successor of EMC DLS.
Responsibilities:
 Insurance Contract Defect Fix and Backlog Clearance
 Analysis of the Insurance contracts and creating UML for the Policy holders if they enroll into such
policy. This UML will have the type of Actors based on Risk category and Use Case diagrams
(Created using Visio) to simulate the changes, what the system will react when an actor interact to
the system.
 Functional Requirement Document preparation.
 Design Document and Test Plan preparation along with Traceability Matrix.
 Development.
 Unit Testing.
 Print Testing
 User Acceptance Validations based on print Report.
Environment:
OS 390, JCL, SQL, VSAM, DLS
Client: AXA - US Duration: April ‘09 to November 11’
Project Legacy Compensation Systems - Insurance
Role: IT Analyst
Project Description:
Commission Calculation System obtains the Commission Calculation Records from the administration systems
and calculates commissions and Product Credits based on its rules as well as the data received. Essentially,
this system is the funnel for commission transactions and it is not a repository of data. It contains many
different rules depending on the type of associate and product being adjusted. It also checks for associate
terminations prior to releasing a commission and handles these appropriately (depending whether the
associate is vested or not).
Responsibilities:
 Production support (Monitoring, Production Incident, Data Issue)

7. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
7 | P a g e
 Maintenance and Enhancement Development and Unit testing
 UAT Support
Environment:
OS 390, COBOL, JCL, SQL, DB2, VSAM, Xpeditor, Abend Aid, CA7, Librarion, FILE-AID, Quikjobs,
INFOPAC, Document Direct, AFP
Client: AXA - US Duration: June ‘10 to November 10’
Project Broker Dealer Growth Initiative for Life Distribution - Insurance
Role: IT Analyst
Project Description:
The Broker Dealer Growth Initiative for Life Distribution project will be installing two feeds for several life
products that will go out to Depository Trust and Clearing Corporation (DTCC) by way of the EIB. This is the
new mean of paying certain subsets of brokers from Life. The Brokers are not going to get paid from Agent
payroll or HRMS but paid via DTCC. , DTCC only pays the commission to brokers, which is the Generic
system, used by many fin systems to pay brokers. True Comp has a feature to do this calculation for DTCC.
Hence, Legacy Comp will provide additional data to Cross sell feed and provide to DTCC
Responsibilities:
 Understanding the BRD from the Business to project execution.
 Functional requirement Document preparation along with Low and High Level Design
Documentation
 Warranty Support
 Coding
 Complete Support for UAT and System Testing
Environment:
OS 390, COBOL, JCL, QUIKJOBS, IMS, Xpeditor, Abend Aid, CA7, Librarion, FILE-AID, Quikjobs, INFOPAC,
Document Direct
Client: AXA - US Duration: Jan ‘09 to April 09’
Project: Producer Continuum - Insurance
Role: System Engineer
Project Description:
Producer Continuum project is to build functionality to accommodate new compensation plans in the existing
commission processing system. The new compensation model process compensation based on dynamically
determined commission rate using different dimensions on the policy transaction. As per the new
compensation model, compensation is paid to Financial professional (FP) and all the people above him in his
organizational hierarchy.

8. Monica Rangarajan
Email : monica.rangarajan@cognizant.com
Phone # 8182135393
5 Aug 2015
8 | P a g e
Responsibilities:
 Development, Unit and System testing
 UAT Support
 Generating Reports
 Creating Store Procedures and batch jobs
 Actively involved in handling CMA activities
Environment:
Windows 2000/2003, SQL2000, TrueComp, True Portal, True Resolution