Raddon Chart of the Day March 8, 2012

Raddon Chart of the Day
March 8, 2012
One-Third of All Households Strongly Agree
that the Big Bank Bailouts Make Them
40% Less Likely to Use One of the “Big Banks”
35%
35%
30%
30%
25%
20% 17%
15%
10% 7% 6%
5% 4%

0%
Strongly (4) (3) (2) Strongly No Response
Agree Disagree
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500

March 6, 2012
Top Five Reasons Why Consumers Have Closed a
Checking Account in the Last 12 Months

Fees on Account Changed 28%

Poor Service 24%

Difficulty Resolving Problems with Account 23%

Institution Eliminated/Stopped Offering Free Checking 22%

Mistakes on Account 20%

0% 5% 10% 15% 20% 25% 30%

March 1, 2012
Consumers That Have Closed a Checking
Account in the Last 12 Months

9%

Closed an Account in the
Last 12 Months
Have Not Closed an Account
in the Last 12 Months

91%


February 28, 2012
Number of Checking Accounts Owned by a Household
60%
53%
50%

40%
32%
30%

20%
15%

10%

0%
One Two Three or More


February 23, 2012
Consumers That Have Ever Clicked on
Any Company’s Advertising/Promotions/Special
Offers On A Social Networking Website

13%
Have Clicked on an Ad
Have Not Clicked on an Ad

87%


February 21, 2012
Consumers That Have Ever “Logged On”
70% or Visited A Social Networking Website
60% 58%
54%
50%

40%

30%

20% 17%
10% 9% 8%
10%
3%
0%
Any Social Facebook Linked In Twitter Classmates MySpace Other
Networking
Website

February 16, 2012
Consumers That Have a Data Plan
For Their Mobile Devices

34%
Have a Data Plan
Do Not Have a Data Plan

66%


February 14, 2012
Consumers Use of a Personal Financial
Management Software Program

2%
13%
Use PFM Software Program

Do Not Use PFM Software
Program
Do Not Know

85%


February 9, 2012

Online Services Consumers Currently Use
E-Statements 38%
Check Imaging 34%
Order Checks 27%
PtoP Payment 27%
E-Mail Fraud Alert 15%
E-Mail Balance Alert 14%
E-Mail Dir. Dep. Alert 9%
Text Balance Alert 5%
Text Fraud Alert 3%
Text Dir. Dep. Alert 3%

0% 5% 10% 15% 20% 25% 30% 35% 40%


February 7, 2012
Financial Activities Consumers Have
Performed While Online in the Past Two Years
Shopped for a Loan 13%
Applied for a Loan 10%
Shopped for a Savings Account 7%
Opened a Savings Account 7%
Shopped for a Checking Account 6%
Shopped for a CD 6%
Opened a Loan 5%
Opened a Checking Account 5%
Opened a CD 3%

0% 2% 4% 6% 8% 10% 12% 14%


February 1, 2012
Value Consumers Place on a
35% Debit Card Courtesy Pay Service
30% 31%
30%
27%
25%

20%

15% 13%

10%

5%

0%
Extremely Valuable Somewhat Valuable Not Very Valuable Not at All Valuable


January 19, 2012
Acceptable Changes For Future Debit Card Use

Small Fee Charged per Each Use 4%
Purchase Limit of $100 per Use 2%
Monthly Charge 2%
Yearly Fee 1%
Purchase Limit of $50 per Use 1%
None of the Above – Would Stop Using My Debit Card 32%
None of the Above – Would Look for Another Provider
without Charges 47%
Do Not Use a Debit Card 31%

0% 10% 20% 30% 40% 50%


January 17, 2012
Consumers’ That Have Had a Debit Card
Purchase Denied In the Last Six Months
4%

Have Had a Debit Card
Purchase Denied
Have Not Had a Debit Card
Purchase Denied

96%

January 12, 2012
Consumers’ Likelihood to Use
a Smart ATM to Deposit Funds
30%
25% 25%
25% 24%

20%
15%
15%
11%
10%

5%

0%
Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely
Total

January 10, 2012
Reasons Why Consumers Will Not
Use an ATM to Deposit Funds
I Prefer Dealing Directly with a Teller When
58%
Depositing Funds

I Never Use ATMs 23%

No Need – I Don’t Get Any Non-Payroll
21%
Checks

I Don’t Trust ATMs – I Worry about Mistakes 15%

There Are No ATMs Convenient for Me to
4%
Use

0% 10% 20% 30% 40% 50% 60% 70%

January 6, 2012
Consumers That Have Deposited
Funds Into an ATM

33%
67%

Have Deposited Funds into an ATM Have Not Deposited Funds into an ATM

January 4, 2012
Consumers Remote Deposit Capture Use and
Likelihood to Use Such a Service
40% 37%
35%
30% 28%
25%
20% 17%
15%
10% 8%
6%
5% 4%

0%
Currently Use Extremely Very Likely Somewhat Not Very Not at All
Likely Likely Likely Likely

Raddon Chart of the Day March 8, 2012

More Related Content

What's hot

Viewers also liked

Similar to Raddon Chart of the Day March 8, 2012

More from Raddon Financial Group

Recently uploaded

Raddon Chart of the Day March 8, 2012