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Raddon Chart of the Day February 1, 2012
The document contains several charts summarizing consumer survey data on banking topics: - Value placed on debit card overdraft protection services - Acceptable fee structures for debit card usage - Experience with declined debit card purchases - Likelihood of using smart ATMs for deposits - Reasons for not using ATMs for deposits - Experience depositing funds at ATMs - Usage and interest in remote deposit capture services
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Raddon Chart of the Day February 1, 2012
- 1. Raddon Chart ofthe Day February 1, 2012 Value Consumers Place on a 35% Debit Card Courtesy Pay Service 30% 31% 30% 27% 25% 20% 15% 13% 10% 5% 0% Extremely Valuable Somewhat Valuable Not Very Valuable Not at All Valuable Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 2. Raddon Chart ofthe Day January 19, 2012 Acceptable Changes For Future Debit Card Use Small Fee Charged per Each Use 4% Purchase Limit of $100 per Use 2% Monthly Charge 2% Yearly Fee 1% Purchase Limit of $50 per Use 1% None of the Above – Would Stop Using My Debit Card 32% None of the Above – Would Look for Another Provider without Charges 47% Do Not Use a Debit Card 31% 0% 10% 20% 30% 40% 50% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 3. Raddon Chart ofthe Day January 17, 2012 Consumers’ That Have Had a Debit Card Purchase Denied In the Last Six Months 4% Have Had a Debit Card Purchase Denied Have Not Had a Debit Card Purchase Denied 96% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 4. Raddon Chart ofthe Day January 12, 2012 Consumers’ Likelihood to Use a Smart ATM to Deposit Funds 30% 25% 25% 25% 24% 20% 15% 15% 11% 10% 5% 0% Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely Total Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 5. Raddon Chart ofthe Day January 10, 2012 Reasons Why Consumers Will Not Use an ATM to Deposit Funds I Prefer Dealing Directly with a Teller When 58% Depositing Funds I Never Use ATMs 23% No Need – I Don’t Get Any Non-Payroll 21% Checks I Don’t Trust ATMs – I Worry about Mistakes 15% There Are No ATMs Convenient for Me to 4% Use 0% 10% 20% 30% 40% 50% 60% 70% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 6. Raddon Chart ofthe Day January 6, 2012 Consumers That Have Deposited Funds Into an ATM 33% 67% Have Deposited Funds into an ATM Have Not Deposited Funds into an ATM Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
- 7. Raddon Chart ofthe Day January 4, 2012 Consumers Remote Deposit Capture Use and Likelihood to Use Such a Service 40% 37% 35% 30% 28% 25% 20% 17% 15% 10% 8% 6% 5% 4% 0% Currently Use Extremely Very Likely Somewhat Not Very Not at All Likely Likely Likely Likely Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500