TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
RACI The Methodology & Matrix Presentation
1. LEARNING OBJECTIVES
1. To define the purpose and benefits of RACI.
2. To explain the process of creating a RACI chart or matrix.
3. To gather practical tips in applying the RACI method.
2. RACI Methodology
RACI Matrix
The RACI Method (RACI Matrix) is a very useful technique which can help to reduce confusion and
(1) What has to be done? and
(2) Who must do it?
3. ones who perform the work and ensure it gets done.
Responsible (R)
sponsible for ensuring that the work is done correctly.
Accountable (A)
Consulted (C)
Individuals or groups who need to be kept informed a
Informed (I)
4.
5.
6.
7. The 5 Step RACI Process
Step 1: Define Activities / Decisions
Step 2: Make list of role players
Step 3: Design the RACI Charts
Step 4: Analyze and validate your RACI charts
Step 5: Get Feedback and Buy-in
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