The document provides guidelines for using quotation marks, including enclosing direct quotes but not indirect quotes. Direct quotes use quotation marks at the beginning and end and retain the speaker's exact words. Indirect quotes do not use quotation marks and rephrase the speaker's words. Punctuation like periods and commas go inside the closing quotation mark, while question marks and exclamation points go inside or outside depending on whether they are part of the quote. Dialogue in a story is indicated with quotation marks and a new paragraph each time the speaker changes. Several examples are provided to demonstrate proper punctuation and formatting of direct quotes.