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Social media
storytelling
Storytelling builds a brand
Old Spice used storytelling brilliantly…
Hello ladies…
Look at your man
Now back to me
Now back at your man
Now… Back to me!
I’m on a horse
Broadcasting in 2014
• Radio is more digital than ever
• Commercial radio is now a multimedia
platform
• Radio apps
• Digital listeners are increasing –
desktops – tablets and mobiles
• Websites are hugely important to a
radio station
Social media is not broadcasting!
I want to tell you a story…
Storytelling is not new
• Social media is not new
• Tribes would share stories
• A wise member would tell stories
• Wise man – listeners - listeners become
story tellers – their listeners become story
tellers
• Old school social media
Advertising tells a story
Advertising became the wise man
• They owned the content
• No one shared it, they just listened
(watched)
• People bought into their storytelling
• People bought their product
• Simple then...?
But people don’t trust ads anymore
• Door-to-door sales
• Death of TV ad breaks – Sky+ record
• Junk mail
• Email spam
• Selling on social media doesn’t work
• Storytelling still works
We’re back to the start
• Now we’ve come full circle
• Your (social media) stories need to be the
fittest not the richest!
• Be the wise man, not the advertiser
• Share stories that carry with your audience
• Share content that they will want to share
with their audience
Why people share
• To bring valuable and entertaining content
to others
• To define themselves to others
• To grow and nourish relationships
• To get the word out about causes and
brands they care about
Source: The New York Times
Always ask yourself:
• How does this add value for our audience?
• How will this help or entertain them?
• Why are you sharing it in the first place?
• Why will they share it?
What’s best?
• A news report shared on social media
• Or a cat video?
Images and video
• Social media doesn’t have to just evoke
imagination – add images and paint the
story
• Video and image lead social media are
driving the growth. Pinterest has the
largest growth
• YouTube is the second largest search
engine in the world
Ladies and gentlemen, we give
you one of the most popular
images ever tweeted…
Phone calls are radio gold…
• … but tweets go to audiences that aren’t
listening – more social proof!
• Ask questions on Twitter
• Encourage interaction long after the show’s
ended
• Follow back!
• Follow local businesses – search Twitter
• Share your Twitter handle on all your
marketing and your shows
Listener numbers are important…
• … but Facebook likes are fans
• Create Facebook competitions lead by on-
air features
• Facebook needs traffic pushing to it
• Facebook is the number one platform but
not as open as it was
• Engagement is key. Keep informational
sales posts to a minimum
Facebook quiz
What’s changed about Facebook for brands
recently?
Integrate it all
• On air chat = Twitter summary tweet
• One air feature = Facebook post and
questions
• Outside broadcast = live tweeting and
Facebook summary and album
• Think about how you can integrate
EVERYTHING you do with social media
• Tell your story
Social media done well..
Brace yourselves…
1,437 shares
Social media done… not so well
News: Something has happened. Here it is.
No need to comment, just read it and skim
past.
Or…
Coming up in this morning’s show:
Something, something else and this. No
need to comment, just read and skim.
Or even…
We’re running a competition: Just text us on
this number and don’t whatever you do
comment here, interact with us on Facebook
or tweet us.
What’s the difference?
Nearly there…
Listeners only listen for about 20
minutes? (on avg.)
• Social media is 24/7
• Fans on Facebook will interact when they
get to the office
• Twitter followers will RT and reply even if
they’re not listening – Free Radio Phantom
• Social media connects your audience long
after they turn off the radio
A good story teller doesn’t own
the content; they share content
for others to share
The bad news…
Questions?
Thanks for listening!
Twitter: @SocialMediaTodd
Facebook: JosCorrectionalFacility
YouTube: #ToddsTips
Email: Todd@jcfacility.co.uk
Web: www.jcfacility.co.uk

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Using Storytelling in Your Social Media

  • 2. Storytelling builds a brand Old Spice used storytelling brilliantly…
  • 6. Now back at your man
  • 8. I’m on a horse
  • 9. Broadcasting in 2014 • Radio is more digital than ever • Commercial radio is now a multimedia platform • Radio apps • Digital listeners are increasing – desktops – tablets and mobiles • Websites are hugely important to a radio station
  • 10. Social media is not broadcasting!
  • 11. I want to tell you a story…
  • 12.
  • 13. Storytelling is not new • Social media is not new • Tribes would share stories • A wise member would tell stories • Wise man – listeners - listeners become story tellers – their listeners become story tellers • Old school social media
  • 15. Advertising became the wise man • They owned the content • No one shared it, they just listened (watched) • People bought into their storytelling • People bought their product • Simple then...?
  • 16. But people don’t trust ads anymore • Door-to-door sales • Death of TV ad breaks – Sky+ record • Junk mail • Email spam • Selling on social media doesn’t work • Storytelling still works
  • 17. We’re back to the start • Now we’ve come full circle • Your (social media) stories need to be the fittest not the richest! • Be the wise man, not the advertiser • Share stories that carry with your audience • Share content that they will want to share with their audience
  • 18. Why people share • To bring valuable and entertaining content to others • To define themselves to others • To grow and nourish relationships • To get the word out about causes and brands they care about Source: The New York Times
  • 19. Always ask yourself: • How does this add value for our audience? • How will this help or entertain them? • Why are you sharing it in the first place? • Why will they share it?
  • 20. What’s best? • A news report shared on social media • Or a cat video?
  • 21. Images and video • Social media doesn’t have to just evoke imagination – add images and paint the story • Video and image lead social media are driving the growth. Pinterest has the largest growth • YouTube is the second largest search engine in the world
  • 22. Ladies and gentlemen, we give you one of the most popular images ever tweeted…
  • 23.
  • 24.
  • 25. Phone calls are radio gold… • … but tweets go to audiences that aren’t listening – more social proof! • Ask questions on Twitter • Encourage interaction long after the show’s ended • Follow back! • Follow local businesses – search Twitter • Share your Twitter handle on all your marketing and your shows
  • 26. Listener numbers are important… • … but Facebook likes are fans • Create Facebook competitions lead by on- air features • Facebook needs traffic pushing to it • Facebook is the number one platform but not as open as it was • Engagement is key. Keep informational sales posts to a minimum
  • 27. Facebook quiz What’s changed about Facebook for brands recently?
  • 28. Integrate it all • On air chat = Twitter summary tweet • One air feature = Facebook post and questions • Outside broadcast = live tweeting and Facebook summary and album • Think about how you can integrate EVERYTHING you do with social media • Tell your story
  • 29.
  • 30. Social media done well.. Brace yourselves…
  • 31.
  • 33.
  • 34. Social media done… not so well News: Something has happened. Here it is. No need to comment, just read it and skim past.
  • 35. Or… Coming up in this morning’s show: Something, something else and this. No need to comment, just read and skim.
  • 36. Or even… We’re running a competition: Just text us on this number and don’t whatever you do comment here, interact with us on Facebook or tweet us.
  • 38.
  • 40.
  • 41. Listeners only listen for about 20 minutes? (on avg.) • Social media is 24/7 • Fans on Facebook will interact when they get to the office • Twitter followers will RT and reply even if they’re not listening – Free Radio Phantom • Social media connects your audience long after they turn off the radio
  • 42. A good story teller doesn’t own the content; they share content for others to share
  • 44.
  • 46. Thanks for listening! Twitter: @SocialMediaTodd Facebook: JosCorrectionalFacility YouTube: #ToddsTips Email: Todd@jcfacility.co.uk Web: www.jcfacility.co.uk