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Questionnaire
A study on Banking
 Name-
 Gender-
 Age –
 Education qualification-
 Occupation-
 Total Annual Income-
 Type of living Place-
 Number of dependents-
 Do you often visit our bank (Apex Bank)?-
 Do you feel our banking services are contributing towards
growth?
 For how long do you have your bank account?
 Whom do you approach to know about banking services?
 What is the primary purpose for which you visit our bank?
 What is the most admirable service, you have come across at our
bank?
INDICATE YOUR LEVEL OF SATISFACTION ON OUR BANKING SERVICES
s.
No.
Service Very
well
known
Fairly
known
Known Somewhat
known
Unknown
1 Deposits
collection
2 Granting
loans
3 Agency
functions
4 Funds
transfer
5 Issuing
drafts
6 Reference
service
7 ECS
payments
8 ATM
services
9 Tax
collection
10 Pension
payments
11 Online
services
12 Safe
lockers
13 Educational
loans
14 Mutual
funds
15 Investment
advice
16 Housing
loans
17 Demat
services
18 Insurance
products
19 Mobile
banking
services
20 Credit card
services
EXPRESS YOUR LEVEL OF APPROVAL

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Questionnaire uttu

  • 1. Questionnaire A study on Banking  Name-  Gender-  Age –  Education qualification-  Occupation-  Total Annual Income-  Type of living Place-  Number of dependents-  Do you often visit our bank (Apex Bank)?-  Do you feel our banking services are contributing towards growth?  For how long do you have your bank account?
  • 2.  Whom do you approach to know about banking services?  What is the primary purpose for which you visit our bank?  What is the most admirable service, you have come across at our bank? INDICATE YOUR LEVEL OF SATISFACTION ON OUR BANKING SERVICES s. No. Service Very well known Fairly known Known Somewhat known Unknown 1 Deposits collection 2 Granting loans 3 Agency functions 4 Funds transfer 5 Issuing drafts 6 Reference service 7 ECS payments 8 ATM services 9 Tax collection
  • 3. 10 Pension payments 11 Online services 12 Safe lockers 13 Educational loans 14 Mutual funds 15 Investment advice 16 Housing loans 17 Demat services 18 Insurance products 19 Mobile banking services 20 Credit card services EXPRESS YOUR LEVEL OF APPROVAL