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Question 9 Q9.1 Briefly explain the balanced scorecard approach and its key result areas that an
organisation can use to measure the operational plan implementation performance. Q9.2 Explain
how you would identify the areas that might have issues or underperformance to implement the
operational plan?

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Question 9 Q9-1 Briefly explain the balanced scorecard approach and it.pdf

  • 1. Question 9 Q9.1 Briefly explain the balanced scorecard approach and its key result areas that an organisation can use to measure the operational plan implementation performance. Q9.2 Explain how you would identify the areas that might have issues or underperformance to implement the operational plan?