SlideShare a Scribd company logo
Question 6 Project Communications Management:
Part A) A project manager (PM) should focus on actively managing stakeholders’ expectations.
This includes addressing concerns that have not yet become issues and clarifying issues that have
been identified. In order to be successful at these tasks, the PM needs to develop interpersonal
and management skills. Several important interpersonal skills for a PM are the ability to build
trust, resolve conflicts, and overcome resistance to change. Management skills include
presentation/public speaking, negotiating, and writing. Pick one of these critical interpersonal or
management skills and discuss your personal experience(s) with this skill. Then explain this skill
to the class as if you were trying to assist a colleague in better developing that skill.
Part B) Reporting performance is an essential part of project communications management.
Project managers spend a significant amount of time creating various types of reports. The most
obvious forms of reporting are reporting on status, current performance, work to be completed,
and approved changes. Based on your experience or cases in the literature, characterize the types
of reporting that are required of project managers, the content of such reports, and the frequency
of the reports.
Solution
Part A) Let us Pick Negotiating skill from Management skills. Let us know briefly about
negotiation before knowing further.
Negotiation is a strategic discussion that resolves an issue in a way that both parties find
acceptable. In a negotiation, each party tries to persuade the other to agree with his or her point
of view. Negotiation is essential to healthy professional relationships. Learning how to merge the
wants and needs of the group and build mutually viable solutions is key to a healthy, happy work
life.
Personal experience with Negotiation skills:
1) Preparing for the negotiation: Before you actually start any negotiation take a few moments or
a few weeks, depending on the importance and complexity of the negotiation, to prepare for the
negotiation session.
a. Separate facts from assumptions. I usuall try to Understand about the situation and what I
assume to be true.
b. Validate facts. Sometimes facts change. I will make sure information is current. If I can't do
this, I will consider the unverified facts to be assumptions
c. Validate assumptions. Assumptions should be validated by third party confirmation or simply
asking the other person if they are valid.
d. Test assumptions. Assumptions that can't be validated need to be tested or discarded.
Erroneous assumptions can impair an otherwise sound negotiating strategy. I will not set myself
up for failure relying on an invalidated assumption because I like it or it helps my case.
e. Adjust your strategies. Using the newly acquired information, I will make sure initial
strategies, objectives and goals are still appropriate. The new information can often change
strategies and on occasion can obviate the disagreement altogether.
2. Identification of the problem: It is very essential to establish what the issue is before trying to
resolve it. Often arguments occur because me and the other person are discussing different issues
not apparent to one another.
3. Selecting the participants. Both me and the other person are entitled to add or object to a
potential participant in any negotiation. How the two sides populate their teams usually will have
an impact on the outcome. Among other things you should try to keep people out of the
negotiation who tend to inflame the situation.
4. Researching the participants. Once I and the other person have established the people to be
involved in the discussion/negotiation I will assess who The other person has on his or her team,
why they were added and what position they are likely to advocate. The other person's selection
of co-negotiators will indicate the areas he feels are important to his position or the areas he feels
he lacks expertise.
5. Meeting the Participants. When the participants first get together to start the negotiation there
is usually a short period of time when people meet each other and get settled. This is an excellent
period during which i would take the measure of everyone about to take a seat at the table. I will
observe who are comfortable and who appear uneasy. I prefer to participate in casual
conversations to determine the interests and backgrounds of the other person's co-negotiators. I
will make sure my advocates are comfortable and ready.
The most attributes of Negotiation to make it successful are:
1. Negotiate Towards a Win-Win Outcome: This stage focuses on what is termed a 'win-win'
outcome where both sides feel they have gained something positive through the process of
negotiation and both sides feel their point of view has been taken into consideration. A win-win
outcome is usually the best result. Although this may not always be possible, through
negotiation, it should be the ultimate goal. Suggestions of alternative strategies and compromises
need to be considered at this point. Compromises are often positive alternatives which can often
achieve greater benefit for all concerned compared to holding to the original positions.
2. Agreement: Agreement can be achieved once understanding of both sides’ viewpoints and
interests have been considered. It is essential to for everybody involved to keep an open mind in
order to achieve an acceptable solution. Any agreement needs to be made perfectly clear so that
both sides know what has been decided.
3. Discussion: During this stage, individuals or members of each side put forward the case as
they see it, i.e. their understanding of the situation. Key skills during this stage include
questioning, listening and clarifying. Sometimes it is helpful to take notes during the discussion
stage to record all points put forward in case there is need for further clarification. It is extremely
important to listen, as when disagreement takes place it is easy to make the mistake of saying too
much and listening too little. Each side should have an equal opportunity to present their case.

More Related Content

Similar to Question 6 Project Communications ManagementPart A) A project man.pdf

Notes on Conflict and Negotiation
Notes on Conflict and NegotiationNotes on Conflict and Negotiation
Notes on Conflict and Negotiation
KagimuMicheal
 
Negotiation skills and a job interview
Negotiation skills and a job interviewNegotiation skills and a job interview
Negotiation skills and a job interview
Centre for the Rehabilitation of the Paralysed
 
Negotiation.pptx
Negotiation.pptxNegotiation.pptx
Negotiation.pptx
IrfanAbid9
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
samarthharsh8
 
Conflict Mangement: A study on Grameenphone Limited.
Conflict Mangement: A study on Grameenphone Limited.Conflict Mangement: A study on Grameenphone Limited.
Conflict Mangement: A study on Grameenphone Limited.
Mohiur Rahman Adnan
 
Lessons Learned Document from the Successful Buyout Project .docx
Lessons Learned Document from the Successful Buyout Project .docxLessons Learned Document from the Successful Buyout Project .docx
Lessons Learned Document from the Successful Buyout Project .docx
SHIVA101531
 
Conflict management
Conflict managementConflict management
Conflict management
Noura MA.
 
2. rules of effective persuation
2. rules of effective persuation2. rules of effective persuation
2. rules of effective persuation
Dr. Gandhali Kharge
 
Organizational Behaviour
Organizational Behaviour Organizational Behaviour
Organizational Behaviour
faisal332
 
Conflicts and negotiation
Conflicts and negotiationConflicts and negotiation
Conflicts and negotiationEman Rashed
 
Negotiation
NegotiationNegotiation
Negotiation
Karthik Bharadwaj
 
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.pptNego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
SkMumtahina1
 
chapter 2 B.ppt
chapter 2 B.pptchapter 2 B.ppt
chapter 2 B.ppt
nicholas910807
 
Training and Developement
Training and DevelopementTraining and Developement
Training and Developement
Kashif Khaira
 
Negotiations planning template
Negotiations planning templateNegotiations planning template
Negotiations planning templateAbhishek Sharma
 
Negotiation
NegotiationNegotiation
Negotiation
Ammar Tauqir
 
Module-4 Negotiation.pptx
Module-4 Negotiation.pptxModule-4 Negotiation.pptx
Module-4 Negotiation.pptx
lenymichael
 

Similar to Question 6 Project Communications ManagementPart A) A project man.pdf (20)

Notes on Conflict and Negotiation
Notes on Conflict and NegotiationNotes on Conflict and Negotiation
Notes on Conflict and Negotiation
 
Negotiation
NegotiationNegotiation
Negotiation
 
Negotiation skills and a job interview
Negotiation skills and a job interviewNegotiation skills and a job interview
Negotiation skills and a job interview
 
Negotiation.pptx
Negotiation.pptxNegotiation.pptx
Negotiation.pptx
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
 
Conflict Mangement: A study on Grameenphone Limited.
Conflict Mangement: A study on Grameenphone Limited.Conflict Mangement: A study on Grameenphone Limited.
Conflict Mangement: A study on Grameenphone Limited.
 
Lessons Learned Document from the Successful Buyout Project .docx
Lessons Learned Document from the Successful Buyout Project .docxLessons Learned Document from the Successful Buyout Project .docx
Lessons Learned Document from the Successful Buyout Project .docx
 
Conflict management
Conflict managementConflict management
Conflict management
 
2. rules of effective persuation
2. rules of effective persuation2. rules of effective persuation
2. rules of effective persuation
 
Organizational Behaviour
Organizational Behaviour Organizational Behaviour
Organizational Behaviour
 
Conflicts and negotiation
Conflicts and negotiationConflicts and negotiation
Conflicts and negotiation
 
negotiate
negotiatenegotiate
negotiate
 
Negotiation
NegotiationNegotiation
Negotiation
 
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.pptNego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
 
Organizational leaarning
Organizational leaarningOrganizational leaarning
Organizational leaarning
 
chapter 2 B.ppt
chapter 2 B.pptchapter 2 B.ppt
chapter 2 B.ppt
 
Training and Developement
Training and DevelopementTraining and Developement
Training and Developement
 
Negotiations planning template
Negotiations planning templateNegotiations planning template
Negotiations planning template
 
Negotiation
NegotiationNegotiation
Negotiation
 
Module-4 Negotiation.pptx
Module-4 Negotiation.pptxModule-4 Negotiation.pptx
Module-4 Negotiation.pptx
 

More from alamshoes001

Question 3Carlton Containers has a dividend policy whereby the fir.pdf
Question 3Carlton Containers has a dividend policy whereby the fir.pdfQuestion 3Carlton Containers has a dividend policy whereby the fir.pdf
Question 3Carlton Containers has a dividend policy whereby the fir.pdf
alamshoes001
 
QUESTION 5Which of the following words are most descriptive of cla.pdf
QUESTION 5Which of the following words are most descriptive of cla.pdfQUESTION 5Which of the following words are most descriptive of cla.pdf
QUESTION 5Which of the following words are most descriptive of cla.pdf
alamshoes001
 
Question 5The following stockholders’ equity accounts, arranged al.pdf
Question 5The following stockholders’ equity accounts, arranged al.pdfQuestion 5The following stockholders’ equity accounts, arranged al.pdf
Question 5The following stockholders’ equity accounts, arranged al.pdf
alamshoes001
 
Question 6 Based on data from the National Center for Health Statis.pdf
Question 6 Based on data from the National Center for Health Statis.pdfQuestion 6 Based on data from the National Center for Health Statis.pdf
Question 6 Based on data from the National Center for Health Statis.pdf
alamshoes001
 
QUESTION 51.      This bull reincarnation increased in popularity .pdf
QUESTION 51.      This bull reincarnation increased in popularity .pdfQUESTION 51.      This bull reincarnation increased in popularity .pdf
QUESTION 51.      This bull reincarnation increased in popularity .pdf
alamshoes001
 
Question 4The news provided by the military to soldiers serving in.pdf
Question 4The news provided by the military to soldiers serving in.pdfQuestion 4The news provided by the military to soldiers serving in.pdf
Question 4The news provided by the military to soldiers serving in.pdf
alamshoes001
 
Question 1Not yet answeredMarked out of 1Flag question.pdf
Question 1Not yet answeredMarked out of 1Flag question.pdfQuestion 1Not yet answeredMarked out of 1Flag question.pdf
Question 1Not yet answeredMarked out of 1Flag question.pdf
alamshoes001
 
QUESTION 41.      At Edfu, the main cult center of the god _______.pdf
QUESTION 41.      At Edfu, the main cult center of the god _______.pdfQUESTION 41.      At Edfu, the main cult center of the god _______.pdf
QUESTION 41.      At Edfu, the main cult center of the god _______.pdf
alamshoes001
 
Question 4-10c) If an employer provides a scholarship to an employee.pdf
Question 4-10c) If an employer provides a scholarship to an employee.pdfQuestion 4-10c) If an employer provides a scholarship to an employee.pdf
Question 4-10c) If an employer provides a scholarship to an employee.pdf
alamshoes001
 
Question 4 Please match the concept on the left with most appropri.pdf
Question 4 Please match the concept on the left with most appropri.pdfQuestion 4 Please match the concept on the left with most appropri.pdf
Question 4 Please match the concept on the left with most appropri.pdf
alamshoes001
 
Question 31Which statement does NOT provide an accurate characteri.pdf
Question 31Which statement does NOT provide an accurate characteri.pdfQuestion 31Which statement does NOT provide an accurate characteri.pdf
Question 31Which statement does NOT provide an accurate characteri.pdf
alamshoes001
 
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdfQuestion 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
alamshoes001
 
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdfquestion 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
alamshoes001
 
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdfQuestion 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
alamshoes001
 
Question 1Using this 2 x 2 table, determine which of the following.pdf
Question 1Using this 2 x 2 table, determine which of the following.pdfQuestion 1Using this 2 x 2 table, determine which of the following.pdf
Question 1Using this 2 x 2 table, determine which of the following.pdf
alamshoes001
 
QUESTION 1The financial manager is responsible for making decision.pdf
QUESTION 1The financial manager is responsible for making decision.pdfQUESTION 1The financial manager is responsible for making decision.pdf
QUESTION 1The financial manager is responsible for making decision.pdf
alamshoes001
 
QUESTION 1The Fed has the most control overA. money mark.pdf
QUESTION 1The Fed has the most control overA. money mark.pdfQUESTION 1The Fed has the most control overA. money mark.pdf
QUESTION 1The Fed has the most control overA. money mark.pdf
alamshoes001
 
Question 1Table Statistics for a Small EconomySTATISTICS .pdf
Question 1Table Statistics for a Small EconomySTATISTICS .pdfQuestion 1Table Statistics for a Small EconomySTATISTICS .pdf
Question 1Table Statistics for a Small EconomySTATISTICS .pdf
alamshoes001
 
Question 1Given the financial statements below for Firefly Enterpr.pdf
Question 1Given the financial statements below for Firefly Enterpr.pdfQuestion 1Given the financial statements below for Firefly Enterpr.pdf
Question 1Given the financial statements below for Firefly Enterpr.pdf
alamshoes001
 
Question 1A narrowly diverse culture is always desirable in organi.pdf
Question 1A narrowly diverse culture is always desirable in organi.pdfQuestion 1A narrowly diverse culture is always desirable in organi.pdf
Question 1A narrowly diverse culture is always desirable in organi.pdf
alamshoes001
 

More from alamshoes001 (20)

Question 3Carlton Containers has a dividend policy whereby the fir.pdf
Question 3Carlton Containers has a dividend policy whereby the fir.pdfQuestion 3Carlton Containers has a dividend policy whereby the fir.pdf
Question 3Carlton Containers has a dividend policy whereby the fir.pdf
 
QUESTION 5Which of the following words are most descriptive of cla.pdf
QUESTION 5Which of the following words are most descriptive of cla.pdfQUESTION 5Which of the following words are most descriptive of cla.pdf
QUESTION 5Which of the following words are most descriptive of cla.pdf
 
Question 5The following stockholders’ equity accounts, arranged al.pdf
Question 5The following stockholders’ equity accounts, arranged al.pdfQuestion 5The following stockholders’ equity accounts, arranged al.pdf
Question 5The following stockholders’ equity accounts, arranged al.pdf
 
Question 6 Based on data from the National Center for Health Statis.pdf
Question 6 Based on data from the National Center for Health Statis.pdfQuestion 6 Based on data from the National Center for Health Statis.pdf
Question 6 Based on data from the National Center for Health Statis.pdf
 
QUESTION 51.      This bull reincarnation increased in popularity .pdf
QUESTION 51.      This bull reincarnation increased in popularity .pdfQUESTION 51.      This bull reincarnation increased in popularity .pdf
QUESTION 51.      This bull reincarnation increased in popularity .pdf
 
Question 4The news provided by the military to soldiers serving in.pdf
Question 4The news provided by the military to soldiers serving in.pdfQuestion 4The news provided by the military to soldiers serving in.pdf
Question 4The news provided by the military to soldiers serving in.pdf
 
Question 1Not yet answeredMarked out of 1Flag question.pdf
Question 1Not yet answeredMarked out of 1Flag question.pdfQuestion 1Not yet answeredMarked out of 1Flag question.pdf
Question 1Not yet answeredMarked out of 1Flag question.pdf
 
QUESTION 41.      At Edfu, the main cult center of the god _______.pdf
QUESTION 41.      At Edfu, the main cult center of the god _______.pdfQUESTION 41.      At Edfu, the main cult center of the god _______.pdf
QUESTION 41.      At Edfu, the main cult center of the god _______.pdf
 
Question 4-10c) If an employer provides a scholarship to an employee.pdf
Question 4-10c) If an employer provides a scholarship to an employee.pdfQuestion 4-10c) If an employer provides a scholarship to an employee.pdf
Question 4-10c) If an employer provides a scholarship to an employee.pdf
 
Question 4 Please match the concept on the left with most appropri.pdf
Question 4 Please match the concept on the left with most appropri.pdfQuestion 4 Please match the concept on the left with most appropri.pdf
Question 4 Please match the concept on the left with most appropri.pdf
 
Question 31Which statement does NOT provide an accurate characteri.pdf
Question 31Which statement does NOT provide an accurate characteri.pdfQuestion 31Which statement does NOT provide an accurate characteri.pdf
Question 31Which statement does NOT provide an accurate characteri.pdf
 
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdfQuestion 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
Question 2Marathon runner Mariah Li noticed the San Diego Zoo was .pdf
 
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdfquestion 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
question 29E on chapter 2.6. Finding the vecolicy of the car. dont u.pdf
 
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdfQuestion 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
Question 13 of 251.0 PointsAccepted characters numbers, decimal p.pdf
 
Question 1Using this 2 x 2 table, determine which of the following.pdf
Question 1Using this 2 x 2 table, determine which of the following.pdfQuestion 1Using this 2 x 2 table, determine which of the following.pdf
Question 1Using this 2 x 2 table, determine which of the following.pdf
 
QUESTION 1The financial manager is responsible for making decision.pdf
QUESTION 1The financial manager is responsible for making decision.pdfQUESTION 1The financial manager is responsible for making decision.pdf
QUESTION 1The financial manager is responsible for making decision.pdf
 
QUESTION 1The Fed has the most control overA. money mark.pdf
QUESTION 1The Fed has the most control overA. money mark.pdfQUESTION 1The Fed has the most control overA. money mark.pdf
QUESTION 1The Fed has the most control overA. money mark.pdf
 
Question 1Table Statistics for a Small EconomySTATISTICS .pdf
Question 1Table Statistics for a Small EconomySTATISTICS .pdfQuestion 1Table Statistics for a Small EconomySTATISTICS .pdf
Question 1Table Statistics for a Small EconomySTATISTICS .pdf
 
Question 1Given the financial statements below for Firefly Enterpr.pdf
Question 1Given the financial statements below for Firefly Enterpr.pdfQuestion 1Given the financial statements below for Firefly Enterpr.pdf
Question 1Given the financial statements below for Firefly Enterpr.pdf
 
Question 1A narrowly diverse culture is always desirable in organi.pdf
Question 1A narrowly diverse culture is always desirable in organi.pdfQuestion 1A narrowly diverse culture is always desirable in organi.pdf
Question 1A narrowly diverse culture is always desirable in organi.pdf
 

Recently uploaded

Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
joachimlavalley1
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
Jisc
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
Tamralipta Mahavidyalaya
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
Balvir Singh
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
Jisc
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
Celine George
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
Peter Windle
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
Levi Shapiro
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
TechSoup
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
vaibhavrinwa19
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
MIRIAMSALINAS13
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Atul Kumar Singh
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
beazzy04
 
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdfAdversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
Po-Chuan Chen
 

Recently uploaded (20)

Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdfAdversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
Adversarial Attention Modeling for Multi-dimensional Emotion Regression.pdf
 

Question 6 Project Communications ManagementPart A) A project man.pdf

  • 1. Question 6 Project Communications Management: Part A) A project manager (PM) should focus on actively managing stakeholders’ expectations. This includes addressing concerns that have not yet become issues and clarifying issues that have been identified. In order to be successful at these tasks, the PM needs to develop interpersonal and management skills. Several important interpersonal skills for a PM are the ability to build trust, resolve conflicts, and overcome resistance to change. Management skills include presentation/public speaking, negotiating, and writing. Pick one of these critical interpersonal or management skills and discuss your personal experience(s) with this skill. Then explain this skill to the class as if you were trying to assist a colleague in better developing that skill. Part B) Reporting performance is an essential part of project communications management. Project managers spend a significant amount of time creating various types of reports. The most obvious forms of reporting are reporting on status, current performance, work to be completed, and approved changes. Based on your experience or cases in the literature, characterize the types of reporting that are required of project managers, the content of such reports, and the frequency of the reports. Solution Part A) Let us Pick Negotiating skill from Management skills. Let us know briefly about negotiation before knowing further. Negotiation is a strategic discussion that resolves an issue in a way that both parties find acceptable. In a negotiation, each party tries to persuade the other to agree with his or her point of view. Negotiation is essential to healthy professional relationships. Learning how to merge the wants and needs of the group and build mutually viable solutions is key to a healthy, happy work life. Personal experience with Negotiation skills: 1) Preparing for the negotiation: Before you actually start any negotiation take a few moments or a few weeks, depending on the importance and complexity of the negotiation, to prepare for the negotiation session. a. Separate facts from assumptions. I usuall try to Understand about the situation and what I assume to be true. b. Validate facts. Sometimes facts change. I will make sure information is current. If I can't do this, I will consider the unverified facts to be assumptions c. Validate assumptions. Assumptions should be validated by third party confirmation or simply asking the other person if they are valid.
  • 2. d. Test assumptions. Assumptions that can't be validated need to be tested or discarded. Erroneous assumptions can impair an otherwise sound negotiating strategy. I will not set myself up for failure relying on an invalidated assumption because I like it or it helps my case. e. Adjust your strategies. Using the newly acquired information, I will make sure initial strategies, objectives and goals are still appropriate. The new information can often change strategies and on occasion can obviate the disagreement altogether. 2. Identification of the problem: It is very essential to establish what the issue is before trying to resolve it. Often arguments occur because me and the other person are discussing different issues not apparent to one another. 3. Selecting the participants. Both me and the other person are entitled to add or object to a potential participant in any negotiation. How the two sides populate their teams usually will have an impact on the outcome. Among other things you should try to keep people out of the negotiation who tend to inflame the situation. 4. Researching the participants. Once I and the other person have established the people to be involved in the discussion/negotiation I will assess who The other person has on his or her team, why they were added and what position they are likely to advocate. The other person's selection of co-negotiators will indicate the areas he feels are important to his position or the areas he feels he lacks expertise. 5. Meeting the Participants. When the participants first get together to start the negotiation there is usually a short period of time when people meet each other and get settled. This is an excellent period during which i would take the measure of everyone about to take a seat at the table. I will observe who are comfortable and who appear uneasy. I prefer to participate in casual conversations to determine the interests and backgrounds of the other person's co-negotiators. I will make sure my advocates are comfortable and ready. The most attributes of Negotiation to make it successful are: 1. Negotiate Towards a Win-Win Outcome: This stage focuses on what is termed a 'win-win' outcome where both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration. A win-win outcome is usually the best result. Although this may not always be possible, through negotiation, it should be the ultimate goal. Suggestions of alternative strategies and compromises need to be considered at this point. Compromises are often positive alternatives which can often achieve greater benefit for all concerned compared to holding to the original positions. 2. Agreement: Agreement can be achieved once understanding of both sides’ viewpoints and interests have been considered. It is essential to for everybody involved to keep an open mind in order to achieve an acceptable solution. Any agreement needs to be made perfectly clear so that both sides know what has been decided.
  • 3. 3. Discussion: During this stage, individuals or members of each side put forward the case as they see it, i.e. their understanding of the situation. Key skills during this stage include questioning, listening and clarifying. Sometimes it is helpful to take notes during the discussion stage to record all points put forward in case there is need for further clarification. It is extremely important to listen, as when disagreement takes place it is easy to make the mistake of saying too much and listening too little. Each side should have an equal opportunity to present their case.