Question 1 Concerning unions, evidence shows that: Answer on average, non-union workers receive higher wages than union workers. on average, unions have a large negative effect on productivity. on average, unions have a large negative effect on profits. on average, non-union workers have a large negative effect on productivity. Question 2 When a union negotiates, with management, on behalf of its members to define and interpret employment contracts, it is known as: Answer mediation. collective bargaining. grievance procedure. arbitration. Question 3 Decisions about pay structure in global companies affects: Answer a company's financial and operational requirements. the cost and availability of qualified workers. the cost and availability of local workers. a company's costs and ability to compete. Question 4 Labor relations goals for management include: Answer increase company profits, and limit decreases in employee wages and benefits. decrease company profits, and limit increases in employee wages and benefits. increase company profits, and increase employee wages and benefits. increase company profits, and limit increases in employee wages and benefits. 4 points   Question 5 Preparing employees to work across national and cultural boundaries is known as: Answer cross-cultural repatriation. cross-cultural preparation. culture shock. reverse culture shock. Question 6 Which of the following BEST describes a craft union? Answer In a craft union, the business representative has a similar job to a union steward. In a craft union, the members are linked by their work in a particular industry. In a craft union, the association seeks to advance shared interests of union members. In a craft union, changing employers is less common than in an industrial union. Question 7 Companies are concerned with union bargaining hurting their: Answer productivity, benefits, and stock performance. productivity, profits, and stock performance. productivity, profits, and management practices. productivity, benefits, and management practices. Question 8 Which of the following is the process that facilitates negotiations and is the most widely used alternative to striking? Answer Mediation Collective bargaining Grievance procedure Arbitration Question 9 What is the key reason host country nationals are hired to fill most foreign positions? Answer They can more easily understand the values and customs of the local workforce. They have a more skilled labor force than the operating company's country. They have a lower wage requirement than the operating company's country. They are less likely to be concerned with the customs of the local workforce. Question 10 Who of the following does the National Labor Relations Act (NLRA) protect? Answer Organizing and joining unions Mass picketing, and violent striking Threatening non-striking employees Rights of employers and supervis ...

1. Question 1
Concerning unions, evidence shows that:
Answer
on average, non-union workers receive higher wages than union
workers.
on average, unions have a large negative effect on productivity.
on average, unions have a large negative effect on profits.
on average, non-union workers have a large negative effect on
productivity.
Question 2
When a union negotiates, with management, on behalf of its
members to define and interpret employment contracts, it is
known as:
Answer
mediation.
collective bargaining.
grievance procedure.
arbitration.

2. Question 3
Decisions about pay structure in global companies affects:
Answer
a company's financial and operational requirements.
the cost and availability of qualified workers.
the cost and availability of local workers.
a company's costs and ability to compete.
Question 4
Labor relations goals for management include:
Answer
increase company profits, and limit decreases in employee
wages and benefits.
decrease company profits, and limit increases in employee
wages and benefits.
increase company profits, and increase employee wages and
benefits.
increase company profits, and limit increases in employee
wages and benefits.
4 points
Question 5

3. Preparing employees to work across national and cultural
boundaries is known as:
Answer
cross-cultural repatriation.
cross-cultural preparation.
culture shock.
reverse culture shock.
Question 6
Which of the following BEST describes a craft union?
Answer
In a craft union, the business representative has a similar job to
a union steward.
In a craft union, the members are linked by their work in a
particular industry.
In a craft union, the association seeks to advance shared
interests of union members.
In a craft union, changing employers is less common than in an
industrial union.
Question 7
Companies are concerned with union bargaining hurting their:

4. Answer
productivity, benefits, and stock performance.
productivity, profits, and stock performance.
productivity, profits, and management practices.
productivity, benefits, and management practices.
Question 8
Which of the following is the process that facilitates
negotiations and is the most widely used alternative to striking?
Answer
Mediation
Collective bargaining
Grievance procedure
Arbitration
Question 9
What is the key reason host country nationals are hired to fill
most foreign positions?
Answer
They can more easily understand the values and customs of the

5. local workforce.
They have a more skilled labor force than the operating
company's country.
They have a lower wage requirement than the operating
company's country.
They are less likely to be concerned with the customs of the
local workforce.
Question 10
Who of the following does the National Labor Relations Act
(NLRA) protect?
Answer
Organizing and joining unions
Mass picketing, and violent striking
Threatening non-striking employees
Rights of employers and supervisors
Question 11
Why are labor unions formed; what is their purpose; and why
has membership seen a decline in recent years?
Your response should be at least 75 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must

6. be referenced; paraphrased and quoted material must have
accompanying citations.
Question 12
List and elaborate on the four factors that affect human
resources management in international markets. Which one is
the most important, and why?
Your response should be at least 75 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 13
Evaluate the decisions companies face when compensating an
international workforce? What factors need to be considered,
and how do these decisions affect the company? Provide an
example.
Your response should be at least 75 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 14
Discuss what challenges an HR department may face
when their company decides to expand into other countries. Do
you think it would be beneficial if the company that is
expanding is already affiliated with an international union?
How would it affect the challenges that HR is already faced
with?
Your response should be at least 75 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have

7. accompanying citations.
Unit VII Article Critique
Use the CSU Online Library to locate and review a scholarly
article found in a peer reviewed journal related to: Unions,
Labor Relations, or International Human Resources
Management.
There is a minimum requirement of 750 words for the article
critique
.
Write your critique in APA format.
Begin with an introduction that defines the subject of your
critique and your point of view. You will first need to
identify and explain the author's ideas. Include specific
passages that support your description of th
e author's
point of view.
Defend your point of view by raising specific issues or aspects
of the argument. Offer your own opinion.
Explain what you think about the argument. Describe several
points with which you agree or disagree.
Explain how the passages
support your opinion.
Conclude your critique by summarizing your argument and re
-
emphasizing your opinion.
For each of the points you mention, include specific passages
from the text (you may summarize, quote, or

8. paraphrase) that provide evidence for your
point of view.
APA Guidelines
CSU requires that students use the APA style for papers and
projects. Therefore, the APA rules for formatting, quoting,
paraphrasing, citing, and listing of sources are to be followed.
A document titled “APA
Guide” is avai
lable for you to
download from the APA Guide link, found in the Learning
Resources area of the myCSU Student Portal. It may also be
accessed from the Student Resources link on the Course Menu.
This document includes examples and sample papers
and provides
links to The CSU Success Center and the CSU Online Library
staff.
Blackboard Gr
Meeting Communication Story
Celia Project Manager Corporate Marketing / Creative Services
Celia’s story, Part I
The company for which I work is in the business of purchasing
old restaurant properties and turning them into profitable
establishments under a new name. My work group is responsible
for the developing a new name for each restaurant then creating
a visual representation (or logo) for that name. We base our
work on a restaurant profile that is supplied to us by Amanda,
the Vice President of Brand Management.
The company recently purchased a restaurant in downtown
Cleveland and we need to begin work on developing a new name
and logo for that property. As project manager, my job was to
get folks from my work group together with the Vice President
of Brand Management for a meeting to kick-off the project.
Those in my work group include:
Celia (That’s me -- I am the Project Manager) Jamie, our Senior

9. Designer who takes the lead on most design projects Martha,
our department’s administrative assistant Fred, our Junior
Designer who assists Jamie Calvin, the Senior Copywriter
Ramona, our Junior Copywriter who assists Calvin Edith, our
Proofreader and Quality Specialist Kristin, our Web Specialist
Judith, Director of Marketing Services
My first task was to think about who should attend this first
meeting as well as those who simply needed to be “in the loop”
on this project (such as my boss, Judith, who oversees all of
Marketing Services). One complicating factor was that the
development of a name and logo for this restaurant needed to
happen in a time frame much shorter than we usually enjoy.
This could be a problem because we were already underway
with designs for five other properties that were acquired in the
past month. But, in spite of that, this show had to go on. My
next task was to establish the meeting time and get word out to
all participants
I couldn’t plan the meeting until I had a sense for everyone’s
time availability. Knowing that Amanda, our VP of Brand
Management, typically had the least-flexible schedule of all, I
chose to begin with her and find out what days and times her
schedule could accommodate. Usually my group can squeeze in
a meeting most days so I wasn’t as worried about them.
With Amanda’s available meeting time in-hand, I decided to
send out an email meeting request that hopefully everybody
would see. I even marked it urgent – and put the subject line in
ALL CAPS so it would get everybody’s attention. I know that
the designers get so busy sometimes that they don’t look at their
emails and sometimes they miss things. For that matter, Calvin
was at a seminar that day and I wasn’t sure if he pickedup
emails or not when he was out. Anyway, I thought that this
would make the email stand out in the inbox whenever it was
viewed.
Here is the email message I sent to participants:

10. A little later in the day I got worried that some of the people
who should attend might not see this email, so I sent the
message out one more time just in case.
PARTII
Meeting Communication Story
Celia Project Manager Corporate Marketing / Creative Services
Celia’s story, Part II
Well, I guess I underestimated the needs my group would have
for information pertaining to this project. Shortly after the first
email went out, I got a call from Jamie who was surprised (OK,
shocked) by the fact this was a rush project and I hadn’t
included any background information.
I guess I also overestimated time availability for some on the
team. I received an email from Calvin, who apparently was
checking emails on breaks from the seminar, and who was also
looking for background information on the project. He reminded
me that he was out of town the week of the meeting, so I’d need
to make sure Ramona could fill in. In retrospect, if I had been in

11. less of a hurry, I would have realized that this group likes to see
the big picture of any project before a project starts.
To fill in the information my team had requested, I went back to
the VP of Brand Management and obtained some brief reports
about the Cleveland restaurant that I sent out by email to
everyone. Then taking into account that Calvin would not be
attending the meeting I made a phone call to Ramona to make
sure she could attend the kick-off meeting.
My next task was to put together an agenda for the kick-off
meeting. This went really fast because all I needed to do was
list all of the topics we needed to discuss. Easy stuff! I added in
a brainstorming session to the end of the meeting since we
would have everyone together anyway and we might have time
leftover that we could spend on that activity. I also added in a
little time for celebration of Martha’s birthday – saving some
time because we would all be together anyway.
AGENDA
Cleveland Restaurant Design Project T.R. Burger Conference
Room 10am – 12 pm
1. Introduction 2. Project Timeline 3. Restaurant profile 4.
Questions / Concerns 5. Restaurant Name Brainstorm
Session
(if time allows) 6. Cake for Martha’s Birthday
Firstdownload and review Celia's Story and Part II to Celia's
Story. Include all of the following in your post:
· An analysis of the elements in Celia's initial e-mail meeting
communication that you view as appropriate or inappropriate
based on the situation, concepts from your textbook, lectures,
and personal experience.
· A revised version of Celia's initial e-mail meeting
communication. Make sure to indicate which participants you
have invited to the meeting. In addition to your revised initial e-
mail communication, provide an explanation for your approach,
referencing your textbooks and lectures and the reason for

12. inviting your participants.
· An analysis of the elements in Celia's agenda that you view as
appropriate or inappropriate based on the situation, concepts
from your textbook, lectures, and personal experience.
· A revised version of Celia's meeting agenda. In addition to
your revised agenda, provide an explanation for your approach,
referencing your textbooks and lectures.