This document outlines a quality control management procedure with 5 key parts: 1) Quality control policy focusing on customer satisfaction and quality improvement. 2) Objectives and targets around customer satisfaction, continuous quality improvement, and building quality. 3) Implementation including organization charts, design and procurement responsibilities, and construction process checks. 4) Checking and corrective actions to monitor for issues and make improvements. 5) Management reviews to ensure effective quality control systemwide.

1. Quality control management procedure

2. 2
Quality control management procedure
5 procedure method for quality control management system
• Quality control policy
• Objective and target
• Implement and operation
• Checking and corrective action
• Management review

3. 3
Quality control management procedure
Policy
Checking and
correct
Review
Objective
Implement
Continuous
improvement

4. 4
Quality control management procedure
1. Quality control policy
- quality control is all of our department’s duty
- all of our employees must work on quality control policy.
- have procedures for the implementation and monitoring of quality control
- frequent appraisals of the quality system
- to provide customers with reliable service
- maintain quality systems aimed at achieving 100% customer satisfaction

5. 5
Quality control management procedure
2. Objective and target
Objective and target for our company is
- customer satisfaction
- continuousquality improvement
- build quality at all levels
- maintain a level of quality which enhancethe company’s reputationwith customer

6. 6
Quality control management procedure
3. Implement and operation
3.1 Organization chart
k. prasarn
section manager
k. surapong
k. thapenarin k. prapon k. sittisak
design and estimate section
k. kriengkrai
Navanakorn Prajinbure,chachengsao Bangkok
k. piyathape, k. nopporn
Chief engineer Chief engineer Chief engineer Chief engineer
site engineer site engineer site engineer site engineer
supervisor , foreman supervisor , foreman supervisor , foreman supervisor , foreman
engineer
แผนกวิศวกรรม
k. mengkuang , k. chanchai
Asst. manager
section manager
Main structure
Quality controlling Organization chart ( Thai staff )
Chief engineer
Bangpakong,Rayong
k. anon
Division manager

7. 7
Quality control management procedure
3. Implement and operation
3.2 responsibility for quality
A. Design system
responsibilities for
- checkingcustomer requirement with thai regulationstandard
- electrical specification control
- design by fit cost with customer requirement
- designing control by professionallicense engineer

8. 8
Quality control management procedure
3. Implement and operation
3.2 responsibility for quality
B. Procurement system
responsibilities for
- provide qualitymaterial with reasonablecost
- material qualitycontrol ( materialspecification compare , material delivery
time , project reference)
- provide qualityworker ( certificate, project reference)
- co-ordinateand build relationshipwith supplier
- supplierevaluate

9. 9
Quality control management procedure
3. Implement and operation
3.2 responsibility for quality
C. Construction process system
C.1 during construction
responsibilities for
- project constructionschedule planning control
- shop drawing approval beforeconstruction
- constructionmethod control
- electrical checklist inspectioncontrol
- site inspection process by engineer , qualitycontrol committee
- factory inspectionfor importantequipment ( electricalpanel , transformer )

10. 10
Quality control management procedure
3. Implement and operation
3.2 responsibility for quality
C. Construction process system
C.2 After complete of construction and before energize
responsibilities for
- visual inspection checksuch as
 installedin accordance with drawing.
 all connectingpoints have been tightened securely.
- electrical data test from measurementsuch as
 Insulationresistancedata test
 phase sequence and polaritytest

11. 11
Quality control management procedure
3. Implement and operation
3.2 responsibility for quality
C. Construction process system
C.2 After completion of construction and after energize
responsibilities for
- electrical data test from measurementsuch as
 primary and secondary voltagecheck
 illumIination data check
- operationcontrol system check ( motor control , communicationcontrol )

12. 12
Environment management procedure
3. Implement and operation
3.2 responsibility for quality
B. Service system
responsibilities for
- customer training
- 1 years warranty
- maintenance from request after warranty

13. 13
Quality control management procedure
4. Checking and corrective action
- Monitoringand measurement in the activitieswhich impact
- Corrective andpreventive actionin what is not follows the bound.
- Monitoringthe effectiveness of the corrective action and prevention
5. Management review
- Review qualitycontrol system by senior executives of the organization
- Continuous improveto ensure effective quality control management of
organizations.

14. 14
Quality control management procedure
Policy
Checking and
correct
Review
Objective
Implement
Continuous
improvement